We checked into our hotel room, and upon arrival we noticed the toilet water was very high (to the rim), and the toilet was broken. We immediately notified the front desk. They gave us a plunger, and towels, and said “We have no other rooms available, you can use this, or you’ll have to stay somewhere else.” Shortly after fixing their broken toilet they told us they had one room left to move us too, but that it had recently flooded. They mentioned that they haven't torn the floor up in the bathroom where the flood occurred. We asked to stay in the original room, but the woman at the desk said no. There was an obvious mildew smell when we entered the room, and it was quite humid. There was sewage water/stains in-between the cracks/buckling of the flooring. The following morning, upon check out, we notified the woman at the front desk about the condition of the floor in the room (123), and she smiled, barely withholding her laughter at us. She refused to give us a full, or partial refund. It was very unprofessional. Our stay at Quality Inn was less than satisfactory, and we would not recommend this hotel to anyone. For $220 I would spend your money somewhere else.