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Comfort Suites Richmond

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Richmond

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Indoor pool
Exterior
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2007 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    ‪11 min walk‬
  • EKU Center for the Arts
    ‪3 min drive‬
  • Eastern Kentucky University
    ‪3 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Richmond

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1002)
The price is CHF 100
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Quality Inn Richmond

About this property

Comfort Suites Richmond

Hotel in Richmond with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary newspapers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Richmond. During your stay, you'll be within walking distance of Richmond Centre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 11 minutes on foot from Richmond Centre Mall and a 3-minute drive from EKU Center for the Arts
  • Pets welcome for a fee
Comfort Suites Richmond offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is served. The business-friendly Comfort Suites Richmond also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Comfort Suites Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 658 reviews" "
Rating 8 - Good. 203 out of 658 reviews" "
Rating 6 - Okay. 111 out of 658 reviews" "
Rating 4 - Poor. 74 out of 658 reviews" "
Rating 2 - Terrible. 48 out of 658 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and easy check in - staff were Friendly and helpful and funny. Room is clean and spacious, enough towels and blankets
Stayed 1 night in Oct 2024

4/10 Poor

William J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mixed feelings
I was disappointed upon arrival, hotel exterior looked dated in my opinion and website photos looked like it was brand new. Booked room with whirlpool tub. Only problem was the jets looked like they were working until you get in. No pressure from the jets to massage your back or sore muscles. It barely moved the water around. I did complain to the front desk. They apologized fir the inconvenience and only charged me for a regular room. Appreciated the upgrade refund, but was disappointed because we were looking forward to the whirlpool after driving 12 hours to get there on our way home
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Cindy, Noblesville

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The carpet was sticky, the tub was crackling and stained, bottom of shower curtain was stained, only had towels for 2, and the art had water marks. The furniture was scratched up and the bathroom door dragged/hard to close. The bed was comfortable though!
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
In the advertisement, it shows that they have a is jacuzzi with a swimming pool there was not jacuzzi and the hot tub was not working right it was coming a part in the room the ceiling was chipping away. The AC didn't work properly. Other than that, the stay was very quiet and the staff was very friendly. But you shouldn't have to pay for something that they don't have.
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Business traveller
Bad
Stayed 2 nights in Sep 2024

6/10 Okay

Ahmed

Business traveller
Disliked: Cleanliness
It was good but they miss making the room one out of 4 nights .
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was fine. The jacuzzi Jets are very week so it’s mostly just a big tub and there was some spots of wear. All around okay for the price
Stayed 1 night in Sep 2024

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced and underdelivered.
Booked this hotel for Indoor pool and Hot Tub (as advertised). Hot tub no longer exists (can see it was at one time) and pool was being warmed by way of a garden hose running through the hall. Payed an extra $40+ a night for the advertised hot tub. Room needs updating also. TV remote barely worked, blinds wouldn’t close fully, toilet ran constantly. I’ll never understand why you put two towels in a room built for four. To be fair none of this was raised to the staff. Don’t think it would have made much difference though. Way overpriced for what you get.
Stayed 2 nights in Sep 2024

2/10 Terrible

Howard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Fran

Liked: Staff & service
Bathroom sink would not drain hair dryer was broke. Drape was hanging on one side Picture had fallen off the wall and was on the floor
Stayed 1 night in Sep 2024

8/10 Good

Fran

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the showers had grab bars
Stayed 1 night in Aug 2024

8/10 Good

Allen

Business traveller
Stayed 2 nights in Aug 2024

6/10 Okay

Reginald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Stayed 1 night in Jul 2024

6/10 Okay

shiela

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good overall but we got a suite with a fold out couch. The mattress was stained in 3 different places and did not have a sheet on it. We did not use it. That was disappointing. The place does need some updating with the chipping tubs and our bathroom door didn't close all the way.
Stayed 2 nights in Jul 2024

8/10 Good

Jeannia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Corey

Disliked: Cleanliness, property conditions & facilities, room comfort
Skip it
Not good. Paint peeling from the walls because of mold, mold all over the bathroom, nearly the whole hotel parking is empty but somehow no vacancy — based on the condition of our room, it’s because most of the rooms were worse than ours. Wouldn’t have paid a quarter of the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Annie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Rd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not have a hot tub even though it was advertised. The hallways smelled like smoke despite being a non-smoking hotel. The complimentary breakfast was an absolute joke with very limited options (limited by even complimentary breakfast options). Insanely overpriced for the property. Strongly advise against staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2024