MainStay Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites

Exterior
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains
Mini-fridge, microwave, coffee/tea maker
Indoor pool, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
407 CHERRY BLOSSOM WAY BLDG B, Georgetown, KY, 40324
  • Toyota Visitor Center
    4 min drive
  • The Pavillion
    6 min drive
  • Waffle House
    1 min walk
  • Lexington, KY (LEX-Blue Grass)
    26 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

MainStay Suites

Hotel in Georgetown with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and gift shops/newsstands are on-site. Housekeeping is available on request.
MainStay Suites offers 72 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites. During your stay, you'll be close to Toyota Visitor Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 4-minute drive from Toyota Visitor Center and 13 minutes from Kentucky Horse Park
  • Dogs welcome for a fee (restrictions apply)
MainStay Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly MainStay Suites also features gift shops/newsstands, a front desk safe, and a lift. Free self parking is available.

This Georgetown hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

MainStay Suites Hotel
MainStay Suites Georgetown
MainStay Suites Hotel Georgetown

MainStay Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 188 reviews" "
Rating 8 - Good. 46 out of 188 reviews" "
Rating 6 - Okay. 18 out of 188 reviews" "
Rating 4 - Poor. 18 out of 188 reviews" "
Rating 2 - Terrible. 25 out of 188 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was a nice hotel to stay in. Everything was like new and updated. We only stopped here to rest on a roadtrip. Definitely a good hotel to stay in.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

samuel

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and was happy to give us fresh towels when asked for.
Stayed 3 nights in Jul 2024

6/10 Okay

Dorin

Stayed 2 nights in Jul 2024

2/10 Terrible

Durrell

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Stayed 1 night in Jul 2024

2/10 Terrible

Jen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Room - allowed them to fix it and they didnt
TERRIBLE! If I could give LESS than 1 star I would. Room was dirty and they wouldn’t let us switch rooms. Dirty= like hair and trash, and toilet paper pieces left on the floor. We left to eat while it was supposed to be “deep cleaned” and that didn’t happen. WORST front desk service when I explained that the room was still disgusting. It wasn’t a random dirty room either. The people that walked in around the same time I did, also came back to say they had a dirty room and the front desk would not move them to a new room. They claimed they couldn’t because their boss would let them. I will NEVER stay here again and I travel to the area often. I will also tell everyone I know to never stay in this hotel. I’ll be calling to talk to someone about this situation. Don’t STAY here!! Photos are after the “deep clean”
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Need floor length mirro and waited over a hour and half to check in because the room wasn’t ready . Needed maintenance as soon as we finally got in room faucet in bath fell off and toilet paper holder loose then both mattered had stains also roll out table leg was broken
Stayed 2 nights in Jul 2024

8/10 Good

Andres

Stayed 3 nights in Jul 2024

10/10 Excellent

Rafat

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

4/10 Poor

Tiphanie

Travelled with family
Disliked: Cleanliness, staff & service
Room 102
Service was horrendous, my room as full of hair the bathroom as well, tub was dirty. Pool was cloudy and nasty breakfast only one person working and we had to wait another half hour to get the next run of breakfast or refills. Front desk lady was terrible and customer service was horrible. Would recommend it!
Stayed 2 nights in Jul 2024

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked full size fridge & dishwasher. Job ended two days early. Wife called front desk and they said no problem. Went to front desk, it was unattended. Waited 10 miles, left key cards in basket. Began drive home. Wife called front desk at 2:12pm to confirm 2 day refund would be issued. Wife was told clerk had to get ok from GM & will call back. Two hours later wife called was told she should’ve called by 2 so there will be no refund. Have been trying to reach GM since 7/17. Always an excuse. Now have Corporate involved. Doubt I’ll get refund for two nights. Will never stay at this brand again. Should’ve stayed at the Marriott, which is our preferred brand.
Stayed 8 nights in Jul 2024

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Won't be back
Bathroom had no toilet paper or shower curtain, no sheets for the pull out couch, and horrible customer service!
Stayed 3 nights in Jul 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Roma

Liked: Staff & service
Large bags of trash sat in the hallway in our floor for two days. No cups for coffee with morning breakfast The staff had to be told they were out of eggs and waffle mix Pool water looked cloudy. I would not let my family get in the pool.
Stayed 3 nights in Jul 2024

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
We were so happy with our stay. Everything was great and we would recommend this place for a nice stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Our overall stay was good. Room was cool and clean and the bed was extremely comfortable. The building was a bit untidy. Hallways needed vacuuming and the trash cans were overflowing.
Stayed 3 nights in Jun 2024

8/10 Good

Canaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our at MainStay Suites. The air conditioning unit would not turn off so we had to unplug it. The maid service did not come to bring us clean house. Overall, this was a good place to stay for our visit to the Ark Encounter and Creation Museum.
Stayed 3 nights in Jun 2024

8/10 Good

Keenan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great bang for your buck!
The hotel room was a King w/ a kitchenette and a pull-out bed. For the price it was a very nice room. The shower had a lot of soap scum built up which is indicative of it not being thoroughly cleaned often and the breakfast the following morning was all ulta-processed foods except for some fruit. Beyond these two things, it was a great stay.
Stayed 1 night in Jun 2024