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Tru by Hilton University Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton University Medical Center

Reception
Exterior
Reception
Property amenity
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
535 Waller Avenue, Lexington, KY, 40504
  • CHI Saint Joseph Health - Saint Joseph Hospital
    6 min walk
  • University of Kentucky Albert B. Chandler Hospital
    2 min drive
  • The Red Mile Racetrack
    2 min drive
  • Lexington, KY (LEX-Blue Grass)
    12 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites Lexington Medical District, an IHG Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (468)
The price is CHF 92
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Candlewood Suites Lexington Medical District, an IHG Hotel

About this property

Tru by Hilton University Medical Center

Hotel with free parking, steps from CHI Saint Joseph Health - Saint Joseph Hospital
Along with a fitness centre, this smoke-free hotel has a microwave in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Tru by Hilton University Medical Center offers 97 accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include a shower with a hydromassage showerhead. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton University Medical Center. During your stay, you're just a quick walk from Continuing Care Hospital - CHI Saint Joseph Health. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton University Medical Center. Self parking is free.

This Lexington hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 251 reviews" "
Rating 8 - Good. 42 out of 251 reviews" "
Rating 6 - Okay. 12 out of 251 reviews" "
Rating 4 - Poor. 6 out of 251 reviews" "
Rating 2 - Terrible. 5 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to campus.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, good breakfast, comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can always trust you will have a nice stay
Always a good stay here
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Very loud and had to get up and down all night adjusting air. It kept turning up on its own.
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and gelpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Stanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff was nice and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Termare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty ok
The hotel was fine. Room and social areas were clean, beds were cozy, bathrooms were stocked and clean, and the building seems pretty new, and the location was ok. Not really walkable to much, but ok. Really my only complaint is how loud it was in the rooms. I was awoken multiple times by car noises and sirens outside. Then the alarm clock in the next room woke me up about an hour earlier than I wanted. And the noises through the door when people were walking by and opening and closing doors sounded like there was no door in place. I sounded like there was no buffering of the noise at all, from any wall. We travel and stay in hotels often, but this is definitely one of the most non-quiet hotels I’ve ever stayed in. Aside from the noise, it’s a regular Tru hotel.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely. The water pressure was awful. Our room wasn’t cleaned until 330 in the afternoon. The sheets were not changed. Towels were replenished. Coffee 24 hours.
Stayed 3 nights in Jul 2024

10/10 Excellent

MOHAMMED, SUWANEE

Stayed 1 night in Jul 2024

10/10 Excellent

Cynde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was friendly and helpful, room was clean and comfortable. Great showers!
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

BRIAN, HARRISBURG

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly!
Hotel was very clean and staff was always at the desk when needed. Good selection for breakfast. We had a problem at checkin but it was resolved when the manager came in the next day and it was an honest mistake by a new employee. Would stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Jazmine

Stayed 1 night in Jul 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay!
The hotel lobby and my room were very bright and cheery. The breakfast had various options from hearty (pancakes, eggs, meat) to healthier (cereal, oatmeal, yogurt). The bed was very comfortable, the room was clean and their lemon soap, body wash and lotion smells amazing!
Stayed 1 night in Jul 2024

10/10 Excellent

Suzannne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in
Stayed 1 night in Jul 2024

10/10 Excellent

John Eskridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff was great. I highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed!
Stayed 1 night in Jun 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Nicola

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024