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Banyan Tree Lijiang

5.0 star property

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1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
2 restaurants, breakfast served
Gazebo

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Free WiFi
  • Gym

Explore the area

Map
Yuerong Road, Shuhe, Gucheng District, Lijiang, Yunnan, 674100
  • Ancient Tea Horse Road Museum
    ‪4 min drive‬
  • Black Dragon Pool
    ‪7 min drive‬
  • Lijiang Mural
    ‪9 min drive‬
  • Lijiang (LJG)
    ‪43 min drive‬

Room options

View all photos for Garden Suite

Garden Suite | 1 bedroom, premium bedding, minibar, in-room safe

Garden Suite

  • 136 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite, Twin Beds

Garden Suite, Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Garden Suite, Twin Beds

  • 136 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Mountain View Suite, Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Mountain View Suite, Twin Beds

  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Wellbeing Jet Pool Villa-King bed , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

Wellbeing Jet Pool Villa-King bed , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage | 1 bedroom, premium bedding, minibar, in-room safe

Wellbeing Jet Pool Villa-King bed , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

  • 326 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedrooms Mountain View Jet Pool Villa, Jet Pool needs to be heated 4-6 hours prior to usage

1 bedroom, premium bedding, minibar, in-room safe

Three Bedrooms Mountain View Jet Pool Villa, Jet Pool needs to be heated 4-6 hours prior to usage

  • 980 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for Plunge Pool Villa, Pool needs to be heated 6-8 hours prior to usage

Plunge Pool Villa, Pool needs to be heated 6-8 hours prior to usage | 1 bedroom, premium bedding, minibar, in-room safe

Plunge Pool Villa, Pool needs to be heated 6-8 hours prior to usage

  • 372 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Mountain View Jet Pool Villa ,Jet pool (Jacuzzi) needs to be heated 4-6 hours prior use

1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Mountain View Jet Pool Villa ,Jet pool (Jacuzzi) needs to be heated 4-6 hours prior use

  • 965 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Jet Pool Villa , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

Jet Pool Villa , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage | View from room

Jet Pool Villa , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

  • 326 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Mountain View Duplex

Two Bedrooms Mountain View Duplex | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedrooms Mountain View Duplex

  • 228 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Mountain View Pool Villa,Jet pool must heated 4-6 hours prior use,in-villa pool closed

Three Bedroom Mountain View Pool Villa,Jet pool must heated 4-6 hours prior use,in-villa pool closed | 1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Mountain View Pool Villa,Jet pool must heated 4-6 hours prior use,in-villa pool closed

  • 980 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Single Beds

View all photos for Mountain View Suite

1 bedroom, premium bedding, minibar, in-room safe

Mountain View Suite

  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Two- bedroom Mountain View Duplex

1 bedroom, premium bedding, minibar, in-room safe

Two- bedroom Mountain View Duplex

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Wellbeing Jet Pool Villa-Twin

1 bedroom, premium bedding, minibar, in-room safe

Wellbeing Jet Pool Villa-Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Suite-King

1 bedroom, premium bedding, minibar, in-room safe

Garden Suite-King

  • Sleeps 2
  • 1 King Bed

View all photos for Jet Pool Villa-King

1 bedroom, premium bedding, minibar, in-room safe

Jet Pool Villa-King

  • Sleeps 2
  • 1 King Bed

View all photos for Wellbeing Jet Pool Villa-King

1 bedroom, premium bedding, minibar, in-room safe

Wellbeing Jet Pool Villa-King

  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Mountain View Jet Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

Two-bedroom Mountain View Jet Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Three-bedroom Mountain View Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

Three-bedroom Mountain View Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for B.duck Family Friendly Villa (Double Bed)

1 bedroom, premium bedding, minibar, in-room safe

B.duck Family Friendly Villa (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Suite-King

1 bedroom, premium bedding, minibar, in-room safe

Mountain View Suite-King

  • Sleeps 2
  • 1 King Bed

View all photos for Plunge Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

Plunge Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite-Twin

1 bedroom, premium bedding, minibar, in-room safe

Garden Suite-Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Jet Pool Villa-Twin

1 bedroom, premium bedding, minibar, in-room safe

Jet Pool Villa-Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Suite-Twin

1 bedroom, premium bedding, minibar, in-room safe

Mountain View Suite-Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Three-bedroom Mountain View Jet Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

Three-bedroom Mountain View Jet Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Romantic Jet Pool Villa

1 bedroom, premium bedding, minibar, in-room safe

Romantic Jet Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Besties' Suite

1 bedroom, premium bedding, minibar, in-room safe

Besties' Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Duplex Family Room - 2-Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Duplex Family Room - 2-Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Big-mouthed monkeys Family Friendly Villa (Double bed)

1 bedroom, premium bedding, minibar, in-room safe

Big-mouthed monkeys Family Friendly Villa (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Plunge Pool

1 bedroom, premium bedding, minibar, in-room safe

Plunge Pool

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Lijiang Ancient Town Resort by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (147)
The price is CHF 167
for 1 room
includes taxes & fees
6 Mar - 7 Mar
InterContinental Lijiang Ancient Town Resort by IHG

About this property

Banyan Tree Lijiang

Luxury Lijiang hotel in Gucheng District with 2 restaurants
2 restaurants, a full-service spa and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Banyan Tree Lijiang offers 124 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes day beds. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Banyan Tree Lijiang, you'll be within walking distance of Ancient Tea Horse Road Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, body scrubs or Ayurvedic treatments at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 4-minute drive from Ancient Tea Horse Road Museum and 7 minutes from Black Dragon Pool
  • Airport shuttle service available for a fee
Banyan Tree Lijiang offers its guests a full-service spa, an outdoor tennis court, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 6114 square feet (568 square metres) and includes conference space. A nightclub, a fitness centre, and a library are also featured at the luxury Banyan Tree Lijiang. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Lijiang hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Bai Yun Restaurant – This restaurant only serves dinner.
Ming Yue Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: CNY 210 for adults and CNY 105 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bai Yun Restaurant
  • Ming Yue Restaurant

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,114 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 488.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 210 for adults and from CNY 105 for children
  • Airport shuttle fee: CNY 400 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 488.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and UnionPay QuickPass
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Banyan Tree Lijiang offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property’s private plunge pools temperature may range from 78-82 degrees Fahrenheit (26-28 degrees Celsius) and private jet pools temperature may range from 96-100 degrees Fahrenheit (36-38 degrees Celsius).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Banyan Tree Hotel Lijiang
Banyan Tree Lijiang
Lijiang Banyan Tree
Banyan Tree Lijiang Hotel Lijiang
Lijiang Banyan Tree Hotel
Banyan Tree Lijiang Hotel
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Banyan Tree Lijiang Hotel
Banyan Tree Lijiang Lijiang
Banyan Tree Lijiang Hotel Lijiang

Banyan Tree Lijiang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hyunuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, iconic park and amazing staff. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Lijiang.
Stayed 1 night in Sep 2024

10/10 Excellent

Yenkee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Aug 2024

10/10 Excellent

Jingya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the highlight of our short stay in Lijiang. The hotel itself is a form of art in landscaping and architecture. A quiet, exquisite, and relaxing oasis just five mins walk away from the Suhe Old Town. The whole staff team is so kind and helpful. Our family of four (incl. elderly parents) enjoyed the wonderful food options, spa, and various hotel activities here. If I ever come back to Lijiang, I will def still stay here.

8/10 Good

David

Stayed 3 nights in May 2024

8/10 Good

joshua

Travelled with family
Liked: Room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Customer Service
Our trip to Yunnan wouldn‘t have been made pefect without the stay in Banyan Tree Lijiang. The credit must go to the staff, Elin. Elin is always courteous and responsive. She has been very helpful all the time. She is also very caring and always checks with us to see if we have any need. We stayed there for a couple of nights and then went to other places of Yunnan. On the very last day of our trip, we went back to stay there. Elin went out her way to prepare a better villa for us. Even though she wasn’t on roster on the day we were there, she made sure that other staff were aware of what to do. When compared to other 5 star hotels (including other countries), this is the best customer service we have ever come across. Elin‘s service has made Banjan Tree Lijang stand out.
Stayed 1 night in Mar 2024

10/10 Excellent

Shuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay to relax.
I had a most restful time and was so pampered by the attentive and helpful staff. The house-keeping team ensured that I lacked nothing and anticipated my needs, the servers at breakfast, particularly Fancy Yuen, remembers how I liked my coffee and makes it each day for me.
Stayed 5 nights in Dec 2023

10/10 Excellent

weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
condition of the property is excellent with great views. It is a taxi ride to most places but I enjoyed it there.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, fine views, but the hotel is in need of considerable renovation. It is not the marvelous place it used to be.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay at Banyan tree Lijiang
Banyan tree Lijiang is a lovely resort close to Shuhe old town. The architecture of the resort has an ancient look with Jade dragon snow mountain as their backdrop. Convenient location to visit Lijiang’s attraction. After a day’s touring around, you can soak in their soothing spa to iron away the aching muscles. Me and my daughter had a lovely time staying there.

8/10 Good

Winnie Win Chi

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the money!
The condition of the hotel is very worn out. Cleanliness is below satisfactory.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perdent stay in idyllic setting. Great villas and very good staff.
Stayed 5 nights in Aug 2017

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem for escaping the normal life
excellent place to escape the mundane world for romance, relaxation and inner peace. a gem next to the historical old town, easy access to the snow mountain, and excellent service and amenities. but food quality can be improved, don't have a good wine collections or cocktails.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and service. We really enjoyed our stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Skys
Beautiful place and great hotel - perfect getawat location for blue skys, clear aire and culture

10/10 Excellent

Judy, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Definitely up to banyan tree standards. Expensive but worth the splurge.

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly Beautiful
This is the best high end hotel I've ever stayed at. It's beautiful and makes you feel really special. The in-room dining BBQ is very fun. The only downsides are that the staff don't speak English very well, and that the hotel tours and treks are 3 times the price of what you'd get if you just negotiated with a local driver.

10/10 Excellent

Michael, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
The best part of the stay was waking up to the view of beautiful Jade Dragon Snow Mountain - virtually at the foot of the bed. I believe that all the suites in the hotel have this view.

8/10 Good

James, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, decent staff, but a bit far
hotel was very well maintained, in a spacious area with a spectacular view of the mountain. the room was very clean and spacious. the hotel staff was courteous but helpful. however, the bar hostess did not speak much english so it was a bit difficult to communicate. location is very far from city center so it's a hassle going in and out of the hotel to the city center. otherwise, a great place to find tranquility in an already tranquil city.

10/10 Excellent

Torunn, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in beautiful surroundings.
Lovely hotel in beautiful surroundings. Great spa with excellent messages. Friendly and most helpful staff. Distance to the rooms could be on the long side, it is a big resort. Highly recommended.

10/10 Excellent

Boris, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Amazing Amazing!
The best hotel with nicest service i have ever been to! It may be a little bit different if you cant speak chinese, as some of the personal cant speak that good english! But for me the stay was perfect! Dont take the normal room, go for a villa! The night was just beautiful. You can open up your bedroom, looking over your pool... The clouds, the plants, everything is moving. Plus you have a nice stereo system and i had an amazing cd in it! Try it, you wont regret!