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Mama Shelter Lille

3.0 star property

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December 2024
January 2025

Photo gallery for Mama Shelter Lille

Double Room, 1 Double Bed (Small Mama) | Premium bedding, in-room safe, desk, soundproofing
Reception
Double Room, 1 Double Bed (Small Mama) | Exterior
Exterior
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
97 place Saint-Hubert, Lille, 59800
  • Euralille
    3 min walk
  • Opera House
    6 min walk
  • Old Stock Exchange
    7 min walk
  • Lille (LIL-Lesquin)
    14 min drive

Room options

View all photos for Double Room, 1 Double Bed (Small Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Lille

Pet-friendly hotel connected to a shopping centre in Lille with a nightclub
A restaurant, a nightclub and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, self parking and concierge services. Housekeeping is available on request.
Mama Shelter Lille offers 112 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Lille. During your stay, you'll be connected to a shopping centre and just a quick walk from Henri Matisse Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Euralille and 6 minutes on foot from Opera House
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and coworking spaces.

Public spaces have free WiFi. A nightclub, a rooftop terrace, and multilingual staff are also featured at Mama Shelter Lille. For a fee, parking is available.

This 3-star Lille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – bar.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Self-parking fee: EUR 21 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)

Mama Shelter Lille Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 210 reviews" "
Rating 8 - Good. 59 out of 210 reviews" "
Rating 6 - Okay. 19 out of 210 reviews" "
Rating 4 - Poor. 6 out of 210 reviews" "
Rating 2 - Terrible. 5 out of 210 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, quirky hotel very close to Euralille.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
got an upgrade, very nice
Stayed 2 nights in May 2024

2/10 Terrible

LARA

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Fab stay
Great hotel, great location, great bar, great staff. Only one complaint room was too hot.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, comfy beds and was lovely and clean. Only downside breakfast is expensive
Stayed 2 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Can hear the music in the restaurant in the night from room in the 2nd floor.
Stayed 1 night in May 2024

10/10 Excellent

Suma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and staff are polite. We came from the UK and staff was happy to communicate with us in English. Will definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Zoe Emma Michelle

Stayed 2 nights in Oct 2023

2/10 Terrible

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst night's sleep in a hotel ever ... but hotel is lovely, staff were fantastic, clean, well kept modern room and bathroom, great breakfast buffet, lots of parking under/in hotel and right in city centre. We were so happy after we checked-in and went out in the city ... BUT ... we stayed on Saturday night and they have events in the bar and on the terrace. The night we stayed they had a DJ from 22:00 till 02:00. We were on floor 2 right above the disco and the music came through the floor! We could hear the beats and the chatter and laughs of people on the terrace. Sounded great fun but we were very tired and wanted to go to sleep at 22:00 but had to painfully wait 4 hours for the party to finish. We actually considered going to our car with pillows to get away from the noise. We were in room 203 but rooms around it on floor 2 must been equally badly affected by the noise. I would say a nightmare ... but you need to be asleep to have a nightmare and we got little sleep that night. We were due to stay 2 nights but we're so tired that we'd had enough and decided to go home! We were offered alternative rooms but the damage had already been done. So potentially a wonderful hotel but completely irresponsible to put people in rooms above the disco on nights they have a disco. Ruined our stay in Lille sadly.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Nice hotel. Far too expensive for what you get though. Room was pretty small and very basic.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Mama Shelter was a great hotel to stay in, aimed at a younger crowd this hotel was fun and funky. Great atmosphere and decor. The staff were all very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Walking In My Shoes”
Used the hotel for one night stay to attend Depeche Mode gig and short exploration of the city. Easy location for the Eurostar terminal. My room was clean, tidy and comfortable. The staff at reception were welcoming and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
We had a noise issue on Saturday night, which the manager dealt with amazingly. I recommend asking to stay on a high floor on the park side to avoid the noise from their Saturday club night. The customer service at Mama Shelter is excellent. The rooms are warm and comfy. There is a mini fridge for your to store your own snacks and drinks. Eco friendly toiletries and high water pressure in the shower. The TV in the room has lots of free movies. The breakfast was pricey but there is lots of food so you can fill up to make up for the 20€. They had gluten free bread on the buffet. They will store your luggage if you have more sight seeing to do after check out. We recommended the HEIN restaurant in the nearby square.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nichola

Stayed 2 nights in Feb 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel the only problem is the car parking is not well sign posted.
Stayed 2 nights in Jan 2023

10/10 Excellent

DILEK, Auburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel 🌎

10/10 Excellent

DILEK, Auburn

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good place to stay at
Stayed 1 night in Aug 2022