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4.1 out of 5

"Hotel fine if a rather basic. Room clean and did the job. Ideal location for Eurostar station. " More

By B S. on Wed 06 Apr 2016

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Superior Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Gare Lille Europe. During your stay, you'll be connected to the convention centre and just a quick walk from Zenith Arena Concert Hall. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Lille Grand Square and Old Stock Exchange
  • Pets welcome for a fee

Novotel Suites Gare Lille Europe ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Suites Gare Lille Europe

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on 25 Nov 2019

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4 out of 5

Perfectly adequate

Hotel fine if a rather basic. Room clean and did the job. Ideal location for Eurostar station.

Posted by on 6 Apr 2016

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5 out of 5

Posted by on 24 Jul 2022

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1 out of 5
Das Hotel habe ich aufgrund von der Regierung gesetzten Reiseaussetzungen und Rückholaktionen per Mai, per expediamail kontaktiert. All dies wurde ignoriert. Mit viel Mühe kam kurz vor der Anreise ein Mail, das nur allgemein war und nicht auf meine regierungsbedingte Reisenaßnahmen verursachte Bitte einging. 22 Stunden non stop ohne Schlaf habe ich telefonisch versucht, bei Expedia durchzukommen. Als ich es schaffte, war die Antwort da. Das Hotel gibt keine Kulanz und behält das Geld. Urteilen Sie selbst, ob man künftig solch ein Hotel buchen will. Allein die Art des Hotels allein, war in dieser Ausnahmesituation inakzeptabel. Ich lasse derzeit meine Accor All Mitgliedschaft kündigen und werde auch kein Hotel dieser Kette mehr buchen. Danke an SNCF, Ouigo und vor allem Citizen M, die mit viel Verständnis und Freundlichkeit sogar 100% zurückerstattet haben und auch Hilton mit sehr netter Betreuung, Novotel, nein danke

Posted by on 16 Mar 2020

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4 out of 5

Posted by on 27 Jan 2020

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5 out of 5
L'accueil la propriété, les services manifique .emplacement trop bien merci beaucoup

Posted by on 4 Mar 2019

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5 out of 5
Très bon séjour dans votre établissement Excellent

Posted by on 9 Apr 2018

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3 out of 5

PROCHE DE LA GARE

Cons: L'ENTRETIEN DE LA SALLE DE BAIN
HOTEL PRATIQUE CAR TRES PROCHE DE LA GARE LILLE EUROPE PAR CONTRE DECEPTION DE LA QUALITE DE LA CHAMBRE SURTOUT DE LA SALLE DE BAIN POMMEAU DE LA DOUCHE PLEIN DE CALCAIRE (PAS TRES AGREABLE) ET BAIGNOIRE INUTILISABLE CAR DEFECTUEUSE

Posted by on 26 Feb 2018

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4 out of 5

Hyvä hotelli keskeisellä paikalla

Pros: Huoneen varustelu mikroaaltouunin ja jääkaapin kanssa loistava. Kiva että oli WC ja suihkutila erilliset.
Cons: Parivuode yhdellä isolla peitolla ei ollut mieleen. Mutta saimme pyydettäessä toisen peiton.
Location: Hyvä sijainti suhteessa liikkumiseen ja kauppoihin. Metro ja rautatieasema ihan vieressä, tavaroiden kuskaaminen oli helppoa. Iso kauppakeskus vieress
Henkilökunta miellyttävää ja palvelu hyvä. Hotellilla keskeinen sijainti. Siistit ja mukavat tilat.

Posted by on 7 Feb 2017

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5 out of 5

Zentral gelegenes Hotel

Pros: grosszügige Zimmer mit Kaffeemaschine und Wasserkocher
Location: Bei den Bahnhöfen Lille Flandres und Lille Europe
Top Hotel an Top Lage. Würde jederzeit wieder dieses Hotel wählen.

Posted by , from Zürich on 4 Oct 2016

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About the Novotel Suites Gare Lille Europe

Location Boulevard De Turin, Lille, Nord 59000

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and a vending machine are also featured at the business-friendly Novotel Suites Gare Lille Europe. This 4-star Lille hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Lille Europe Station (0.6 km / 0.4 mi)
  • Metro station: Lille Flandres Metro Station (0.6 km / 0.4 mi)

Room Amenities

Novotel Suites Gare Lille Europe offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas and includes day beds. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Lille hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Day bed
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Le Comptoir Nomade – This bar only serves light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.5 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lille Europe
  • Suite Novotel Europe
  • Suite Novotel Europe Hotel
  • Suite Novotel Europe Hotel Lille
  • Suite Novotel Lille
  • Suite Novotel Lille Europe
  • Accor Lille Europe
  • Suite Novotel Lille Europe Hotel Lille
  • Suitehotel Lille
  • Novotel Suites Lille Europe Hotel
  • Novotel Suites Europe Hotel
  • Novotel Suites Lille Europe
  • Novotel Suites Europe
  • Novotel Suites Gare Lille Europe Hotel
  • Novotel Suites Gare Europe Hotel
  • Novotel Suites Gare Europe
  • Novotel Suites Gare Lille Europe Hotel
  • Novotel Suites Gare Lille Europe Lille
  • Novotel Suites Gare Lille Europe Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.