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Altis Belém Hotel & Spa

5.0 star property

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Indoor pool, seasonal outdoor pool, pool loungers
Diplomatic Suite | Balcony
Front of property
Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 35 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
Doca Do Bom Sucesso, Lisbon, 1400-038
  • Padrão dos Descobrimentos
    ‪5 min walk‬
  • Belém Tower
    ‪8 min walk‬
  • Belém Cultural Center
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪23 min drive‬

Room options

View all photos for Deluxe Premier, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Premier, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Club Premier, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Club Balcony

Club Balcony | Premium bedding, minibar, in-room safe, individually decorated

Club Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Diplomatic Suite

Diplomatic Suite | Premium bedding, minibar, in-room safe, individually decorated

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite Premier

Diplomatic Suite Premier | Premium bedding, minibar, in-room safe, individually decorated

Diplomatic Suite Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executiva

Premium bedding, minibar, in-room safe, individually decorated

Suite Executiva

  • Sleeps 2
  • 1 King Bed

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About this property

Altis Belém Hotel & Spa

Luxury hotel connected to the convention centre in Lisbon with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Altis Belém Hotel & Spa offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Altis Belém Hotel & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Belém Tower. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Restaurante Feitoria, a fine-dining restaurant that serves Portuguese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Belém Tower and Jerónimos Monastery
Altis Belém Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A seasonal outdoor pool, a fitness centre, and a terrace are also featured at the luxury Altis Belém Hotel & Spa. Self parking and valet parking are free.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurante Feitoria – This fine-dining restaurant specialises in Portuguese cuisine and only serves dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating. Reservations are required.
Cafetaria Mensagem – Overlooking the ocean, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Bar 38º 41 – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar 38º 41
  • Cafetaria Mensagem
  • Restaurante Feitoria

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 95.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Children under 16 years old are allowed in the spa from 10 AM to noon.
Property Registration Number 959

We should mention

  • The seasonal pool will open on 01 May and close on 25 October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Altis Belem Hotel Lisbon
Altis Belém Hotel Lisbon
Altis Belém Hotel
Altis Belém Lisbon
Altis Belém
Altis Belém Hotel Spa
Altis Belém Hotel & Spa Hotel
Altis Belém Hotel & Spa Lisbon
Altis Belém Hotel & Spa Hotel Lisbon

Altis Belém Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 458 reviews
Rating 8 - Good. 94 out of 458 reviews
Rating 6 - Okay. 15 out of 458 reviews
Rating 4 - Poor. 4 out of 458 reviews
Rating 2 - Terrible. 4 out of 458 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing property in an amazing location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rudolf, Dallas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room I have ever had in Europe.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the best hotels I've stayed at in Lisbon. Staff were super accomodating and the property is gorgeous.
Stayed 2 nights in Sep 2024

8/10 Good

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with the exemption of the Spanish manager, she didn't treat me us a good customer, she was ugly when we asked her to extend the check out 1 more hour., instead of 12.00 we asked 1.00 and she refuse in a bad manner., the rest of the staff and the hotel was great !!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back often! We are from S.F. California and stayed 10 days. The pictures attached say enough but this location is a $5 ride from everything, makes Lisboa feel more like Santa Barbara or Embarcadero - water, people jogging, great views and actually closer to many of the key places like the museums, Belem tower and huge explorer statue. THE MOST IMPORTANT though are: - excellent staff from the roof to the spa - on the ball manager - nice, smart and very caring of her staff and you. She remembers all guests name - "welcome back Mr. Obama" .... - beautiful and quiet rooms with huge bathrooms and no 'toilet smell' like other Lisbon hotels - great food options in hotel and 10-minute walk to many, many more - And the price was very reasonable for such a gorgeous room, property and location !!!! We stayed in late August and loved the spa pool when too hot outside, for the rooftop pool. The breakfast was perfect. Gym was small - but go for an evening run instead along promenade or take Wegovy, OK - that's probably too much - but we would not be surprised if the Four Seasons tries to buy it, to compete with the boring Hyatt a few blocks away!
Patio view to river and promenade
Rooftop to Belem Tower
Reception while waiting for Uber
Inside spa pool for too hot days when rooftop = sunburn
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff, excellent food. Clean and spacious rooms, stunning views of the marine, Torre de Belem, river. Short walk to Torre de Belem, mosteiro de São Jeronimo and museu da marinha. About 25 minutes walk to Passeio Maritimo de Alges (where NOS Alive festival takes place)
Stayed 3 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Relaxing Stay
We visited Altis Belem for our honeymoon and had an amazing experience. Since we arrived at the hotel, Leandro was very welcoming, thorough, and helpful. It was great being close to two beautiful monuments on each side and being able to enjoy the spa and rooftop pool. It was only a 10 min drive to the downtown area which we found very easy to get to with Ubers/taxis. Can’t recommend this place enough!
Stayed 2 nights in Jun 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Balbir Inder Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a very nice stay! The staff was very friendly and helpful. The room was clean and the view was amazing!
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent.
Stayed 4 nights in Mar 2024

8/10 Good

James

Business traveller
Liked: Staff & service, property conditions & facilities
The Staff is excellent, very professional and very friendly. In addition, the housekeeping is first rate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location along the River between the Monument and Belém Tower. Very accessible to downtown Lisbon and public transportation.
Stayed 4 nights in Feb 2024

2/10 Terrible

Lily, AMES

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some front desk agents are rude
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose Pedro

Liked: Cleanliness, staff & service, room comfort
Altis lives up to expectations
Staff were very friendly and helpful. The location is good although the trams can be a bit noisy. The spa could use some maintenance, but overall our stay was excellent. Don't miss the Michelin-starred restaurant!
Stayed 1 night in Nov 2023

10/10 Excellent

Cori

Liked: Property conditions & facilities, room comfort
Favorite hotel in Lisboa
2nd time I have stayed here. Love it!
Stayed 2 nights in Dec 2023

8/10 Good

Whitney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Wun Tong, Kowloon

Stayed 2 nights in Sep 2023

10/10 Excellent

andre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location was perfect. Lots to do in walking distance
Stayed 5 nights in Nov 2023

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great views. It also offers a Michelin-starred restaurant. The services and staff were excellent, and the room is large. Although we are not a big fan of the contemporary style. Many furniture and utilities (including toilet and sinks) look good but difficult to use.
Stayed 3 nights in Oct 2023

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at the Altis Belem were superb. Our original room wasn’t comfortable so the manager provided a complementary room upgrade to the river view. The view was beautiful from the large balcony we enjoyed watching the sail boats and ships on the river. The particular room had no wall separating the sleeping area from the bathroom so better suited for couples or solo travelers. The bed was very comfortable we got a great night sleep! We did not realize until our second night that the hotel also offered free breakfast and the breakfast was delicious with a variety of offerings from real fruit, pastries, and a chef to make eggs your way. Make sure to get a thorough list of the hotel offerings as they are plentiful. Some of the furnishings in the hotel room appeared dated and needed modernization like usb outlets next to the bed and more convenient placement of light switches The hotel location is ideal for most tourists. Right next to the Belém tower and a short walk to Patisserie de Belem Regarding the Spa, I only booked an appointment for a manicure and pedicure and though I did not enjoy that experience I hear the other spa facilities like the gym, pool and massages are enjoyable. Overall, I would stay here again on a solo visit to Lisbon. The staff are absolutely fantastic and they made me feel comfortable in their hotel.

10/10 Excellent

Tina

Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, close to the venue we were attending
Stayed 1 night in Jul 2023