Avenida Palace

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Avenida Palace

Lobby sitting area
Front of property – evening/night
Interior
View from property
Twin Room | Minibar, in-room safe, desk, blackout curtains

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
Rua 1 De Dezembro 123, Lisbon, 1200
  • Rossio Square
    2 min walk
  • Restaurante Beira-Gare
    1 min walk
  • Rossio Station
    1 min walk
  • Lisbon (LIS-Humberto Delgado)
    25 min drive

Room options

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Avenida Palace

Luxury Lisbon hotel in Lisbon Old Town with free valet parking
A fitness centre, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Avenida Palace offers 82 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Avenida Palace's great location gets high marks from our customers. During your stay, you're just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas and free valet parking, plus a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Rossio Square and 3 minutes on foot from Avenida da Liberdade
Public spaces have free WiFi. A business centre and meeting rooms are available. You can enjoy a drink at the bar/lounge. A fitness centre, a library, and multilingual staff are also featured at the luxury Avenida Palace. Free self parking and valet parking are available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge

Things to do

  • Gym
  • Library
  • Piano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property registration number 693

Property is also known as

Avenida Palace
Avenida Palace Hotel
Avenida Palace Hotel Lisbon
Avenida Palace Lisbon
Palace Avenida
Avenida Palace Hotel
Avenida Palace Lisbon
Avenida Palace Hotel Lisbon

Avenida Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 884 out of 1004 reviews" "
Rating 8 - Good. 94 out of 1004 reviews" "
Rating 6 - Okay. 14 out of 1004 reviews" "
Rating 4 - Poor. 8 out of 1004 reviews" "
Rating 2 - Terrible. 4 out of 1004 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Beth, Winnetka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , close the everything
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Staff were friendly and accommodating. The room was clean and the bed was comfortable. The breakfast was fantastic. The location is perfect. You can walk anywhere. The con shares gave us recommendations for dinner and provided helpful suggestions we would give this hotel an 11/10
Stayed 4 nights in Sep 2024

10/10 Excellent

Meryle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location, lovely amenities and friendly staff. Spectacular breakfast every morning! Will stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service. Beautiful hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Eva

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. The staff is super attentive. It was just a super experience. They upgraded us without asking. Brought treats and a bottle of champagne for my husband’s birthday. If we end up in Lisbon again we will definitely stay at Avenida. Thank you.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristin

Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends visit to Lisbon
Fabulous visit . Staff have an incredible attention to detail from check in to check out . Friendly and Professional Excellent stay !!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Teresa, Hallandale Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a wonderful location. The hotel itself is very stately. The lobby is beautiful. It was a nice place to end our Portugal trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Rooms and cleanliness, breakfast! Staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary, Alexandria

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Top quality hotel, amenities & staff. Particularly liked the mobile provided in the room to use during our stay - extremely useful addition.
Stayed 3 nights in Sep 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of a restaurant area with outdoor cafe dining options. It is walkable to the castle. The hop on hop off bus is just less than a block away. Exit the hotel to the left and a few blocks up you have open market shopping for different local things and on the other side of the street is high end shops (LV, Prada, Gucci). The hotel has great ac and good size rooms, a nice bar which also serves food, Starbucks is right next door but the hotel also has a fanatic breakfast buffet. Very nice hotel would definitely stay in this place again.
Stayed 2 nights in Sep 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities
A 5-star experience in all respects!
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The location, service, and facilities of this hotel are outstanding. I highly recommend it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super welcoming, free bottle of Porto, and a great advice from the concierge. Finally, breakfast is exceptional not only for the room itself and its view but for the choices available and the quality of the products. A must see!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and beautiful hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was beyond impressed with the facility, location but above all, the staff. The personnel was so kind, attentive and professional that this factor alone made my stay very enjoyable and pleasant. Coming back at night after a long walk around the city to sit in a quiet and beautifully decorated salon listening to an Amazing pianist was the cherry on top. I also was received at breakfast with a very much appreciated token for my birthday. Thank you very much!!!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Myrva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Aug 2024

4/10 Poor

Holly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing about this property is the nice staff. From the minute we walked in it was a big shock!!! I DO NOT understand how this property is a 5 star!!!! The property was beautiful decades ago. The pictures on Expedia must have so much filter on it. It is not well maintained. The furnitures are run down. The wood work is all scratched and extremely old. The lighting in the hallways reminded me of horror movies. It would turn off at 8:30 PM and only worked with sensors..... sometimes. The train station next door which shook the building and the bedrooms every ten minutes and drove all of us crazy!!! The horrible smell which came out of the bathrooms and would not go away even with the windows open. All the broken tiles in the bathroom which was repaired so horribly. Gave you a feeling of a motel 6!!! I had no choice but to stay since we had 4 rooms and it was very difficult in the high season to find 4 rooms in another hotel. The staff were trying to be accommodating and kept upgrading my room but it did not matter how big the room was the problems were the same. If this was sold to me as a 3 star hotel I would understand, but a 5 star...... IT IS NOT!!!! the 6 story hotels two elevators and the whole 6 days we were there, one was not working. I can go on and on and on with all the problems. I am so disappointed at this hotel and at Expedia which does not check on the conditions of the hotels before advertising.
Stayed 4 nights in Aug 2024