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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Bar (on property)
Exterior
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Lisbon Cathedral
    ‪2 min walk‬
  • Rua Augusta Arch
    ‪6 min walk‬
  • Lisboa Story Centre
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(55 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Aurea Museum by Eurostars Hotel Company

Riverwalk Lisbon hotel in Lisbon Old Town with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Aurea Museum by Eurostars Hotel Company offers 91 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Aurea Museum by Eurostars Hotel Company. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Within a 15-minute walk of Castle of São Jorge and Santa Justa Elevator
  • Airport shuttle service available for a fee
Aurea Museum by Eurostars Hotel Company offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A fitness centre, a library, and multilingual staff are also featured at the luxury Aurea Museum by Eurostars Hotel Company. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Aurea Museum by Eurostars Hotel Company has a restaurant on site.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Aurea Museum by Eurostars Hotel Company offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 7670

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 632 out of 836 reviews" "
Rating 8 - Good. 151 out of 836 reviews" "
Rating 6 - Okay. 28 out of 836 reviews" "
Rating 4 - Poor. 15 out of 836 reviews" "
Rating 2 - Terrible. 10 out of 836 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location for 3 day trip,
We stayed here after our cruise ended in Lisbon. Hard to find a place closer to the port!. The hotel was nice and the room was great. I wish we had more time to try the spa. It looked amazing. Oh well, can't have it all. A reason to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, attentive staff, and great amenities. Absolutely love the pool/spa area and the breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Business traveller
Liked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thank you.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok. It felt very sterile to us and the breakfast compared to others in Portugal was just ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ,friendly and knoledgebale
Stayed 4 nights in Sep 2024

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Sep 2024

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Poorly appointed room. Lack of staff, especially trained staff. No water except 1st night even tho have nice coffee and tea set up. No turn down service. Very few channels on TV. 3 star at best!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

10/10 Excellent

Conor

Stayed 2 nights in Jun 2024

8/10 Good

koren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the bed would wanted wasn’t available so I compromised The gift of sparkling wine was not in my room I contacted Expedia about it and received the evening before I left This was too late by the time I came back to the room Also I was not able to take it with me per travel plans
Stayed 2 nights in Sep 2024

6/10 Okay

Angelina

Stayed 6 nights in Aug 2024

10/10 Excellent

Shadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would come back! Fromt desk Joanna was very nice and helpful and so were the rest of the hotel staff. Definitely great location and amenities including the spa.
Stayed 4 nights in Sep 2024

2/10 Terrible

MARIEJOSE

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mai, VAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Aurea hotel was excellent. The staff were extremely accommodating, very friendly and professional. Great location. Walking distance to attractions and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always helpful and friendly. Had a great experience would book here again
Stayed 6 nights in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has Roman times walls and wells within a museum in the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Raheel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024