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Eurostars Universal Lisboa

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Bar (on property)
Exterior
Property amenity
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Parking available

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

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Breakfast available
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4.6 out of 5, Wonderful, (1005)
The price is CHF 92
for 1 room
includes taxes & fees
13 Feb - 14 Feb
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About this property

Eurostars Universal Lisboa

Luxury hotel connected to a railway/underground station in Lisbon with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary bathrobes. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Universal Lisboa. During your stay, you'll be connected to a railway/underground station and just a quick walk from Lisbon Oceanarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 3-minute walk from Lisbon Casino and 5 minutes on foot from Vasco da Gama Shopping Centre
  • Airport pick-up shuttle service available for a fee
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9908

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 731 out of 1033 reviews" "
Rating 8 - Good. 159 out of 1033 reviews" "
Rating 6 - Okay. 75 out of 1033 reviews" "
Rating 4 - Poor. 30 out of 1033 reviews" "
Rating 2 - Terrible. 38 out of 1033 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all fine for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
Very convenient to the airport and train station. Lots of shopping close by.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanananisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way that i never mentioned my birthday and i came back to the room to a bottle of wine and cake!! They realky take care of tge people staying there.
Stayed 6 nights in Oct 2024

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good transport links
Fantastic stay in Lisbon, very convenient to Oriente Station and MEO arena. We got the 728 bus from right outside the hotel into the main part of Lisbon. Room was good size, modern and clean, free water replenished each day and huge big bed making it a very comfortable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

karen, Ferndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to uber from airport, walkable to restaurants and shopping. Great customer service, getting us into a room way before check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr M P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful!
Stayed 7 nights in Aug 2024

10/10 Excellent

aidan

Stayed 1 night in Sep 2024

8/10 Good

Silberio

Travelled with partner
Liked: Cleanliness, amenities
Great place to stay centrally located however A bit noisy stayed on the 13th floor and could hear construction and all the traffic down at street level. Light sleeper here, so this was an issue. Now property is nice but attention to detail and follow-up lacking. Used the gym in a daily basis, No water cooler was empty, no towels large or small to dry off or wipe equipment. But know there we towels available since the hamper was full. Floors were soaking wet. Not a deal braker but know this may be an issue. Amazing front desk young ladies extremely helpful at check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

CARLOS, CORAL SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, professional staff, great services.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. I would come again.
Stayed 7 nights in Oct 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean. Beware of the construction happening all around the hotel, can be loud at times.
Stayed 6 nights in Oct 2024

10/10 Excellent

Samuel

Stayed 4 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the area, the amenities, and the front desk staff! The front desk staff were extremely helpful and kind! Thank you so much
Stayed 5 nights in Oct 2024

8/10 Good

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
IGTM 2024
2 day stay for an expo. Expensive hotel and not including breakfast. Well located to expo and train station
Stayed 2 nights in Oct 2024

10/10 Excellent

R C

Stayed 2 nights in Oct 2024

10/10 Excellent

Leigh, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had genuine care. Top notch facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel! Unfortunate that the pool is not heated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicolas, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, near Oriente train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and friendly! The breakfast was incredible, beautifully displayed. They also gave me a very sweet birthday treat which was very touching!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

pitram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. Helpful and friendly staff. Wonderful breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - not sure I would rebook
Lovely hotel, great rooftop pool/bar but disappointed as rooftop bar closed in the evening. May be weather related as late in the season. Room very noisy and relatively small, despite paying over £200 p/n. Train track behind, crane next to the window and airport runway approx 3 km away but planes constantly passing by and I could hear them land. Breakfast great! Didn’t eat any other meals there. Had to get the bus in to Lisbon town centre. Easy to do (728), and takes 20 mins).
Stayed 3 nights in Oct 2024

10/10 Excellent

EMEKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and exceptional service.
Stayed 3 nights in Oct 2024