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Eurostars Universal Lisboa

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Bar (on property)
Property amenity
Exterior
Rooftop terrace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    3 min walk
  • Vasco da Gama Shopping Centre
    5 min walk
  • Lisbon Oceanarium
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet-friendly
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (401)
The price is CHF 132
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Locke de Santa Joana

About this property

Eurostars Universal Lisboa

Luxury hotel connected to a railway/underground station in Lisbon with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary dressing gowns. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Universal Lisboa. During your stay, you'll be connected to a railway/underground station and just a quick walk from Lisbon Oceanarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 3-minute walk from Lisbon Casino and 5 minutes on foot from Vasco da Gama Shopping Centre
  • Airport pick-up shuttle service available for a fee
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 9908

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1008 reviews" "
Rating 8 - Good. 155 out of 1008 reviews" "
Rating 6 - Okay. 72 out of 1008 reviews" "
Rating 4 - Poor. 29 out of 1008 reviews" "
Rating 2 - Terrible. 38 out of 1008 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca, Cleveland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel , comfortable rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Emma j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, new and modern hotel. The staff was friendly and accommodating. I will stay here again when I’m next in Lisbon
Stayed 2 nights in Sep 2024

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities
One of The best hotels that i ever stayed. Staff is amazing from the reception desk to the roof top bar "great job
Stayed 6 nights in Sep 2024

10/10 Excellent

Marlene, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Thank you!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is where the modern and young Lisbon local live. Close to train station and shopping mall. We had a good couple days staying in the area. The upstair pool is pretty small and can become pretty packed easily. Did not use it but still looks pretty cool.
Stayed 3 nights in May 2022

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tracey

Liked: Staff & service
Noisy
We were able to checkin early which was an unexpected bonus but our room was in a corner and felt small. Additionally it was the closest side to the railway tracks and the claims of a soundproof room were far from accurate.
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry, LYNNWOOD

Stayed 3 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious, super convenient to airport and train
Great location for pre flight night en route home after taking the train from Faro. Was able to walk from the train station and in the AM a 8 euro/10 minute Uber to the airport. Staff is extremely attentive, VIP treatment all the way. Location has a lot of dinner options within walking. Felt very safe walking solo. Along the water was very pretty.
Stayed 1 night in Sep 2024

10/10 Excellent

Min Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff exceeded all my expectations. Not only its centre to anything you want to do in the area but, the level and greatness of the service is beyond any other hotels I have been in. I can guarantee that you simply can’t ask for anymore. The staff is really helpful, professional, kind… I recommend this hotel to anyone that wants a luxurious place with 10 stars service. Loved it.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful clean hotel, loved spending time on at the roof top pool and bar. Would definitely go back
Stayed 2 nights in Sep 2024

8/10 Good

Tarikwa

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice place to stay for business
Stayed 3 nights in Sep 2024

10/10 Excellent

STAVROS, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, very noce hotel with excellent Staff. Breakfast was excellent too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick Fernandez

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 5 nights in Aug 2024

10/10 Excellent

Katharine

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here - will be back. Great location. First class hotel. Only gripe if there is one: bar needs a bit more variety of whiskeys and menu could be expanded. Rooftop is beautiful but seems to have always been booked for a private event during my three day stay so only had a brief chance to experience it (got politely told to leave due to an event). Overall a 10/10 stay.
Stayed 3 nights in Sep 2024

4/10 Poor

Valerie

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was quiet and very clean and beautiful. The price was good for the quality. When we came to check in we were told that our room was ready but we couldn’t check in. So we headed to the rooftop pool. It was beautiful, highly recommend. However they were supposed to tell us when our room was ready and no one came. It was a very frustrating check in process as we had luggage and couldn’t get settled into our room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Stayed 6 nights in Sep 2024