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HF Fénix Urban

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HF Fénix Urban

Lobby
Front of property
Bar (on property)
Minibar, in-room safe, desk, soundproofing
Cleanliness standards

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Marquis of Pombal Square
    5 min walk
  • Eduardo VII Park
    6 min walk
  • Avenida da Liberdade
    7 min walk
  • Lisbon (LIS-Humberto Delgado)
    18 min drive

Room options

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

EXE Liberdade

Free WiFi
Air conditioning
Breakfast available
Parking available
4.5 out of 5, Wonderful, (1004)
The price is CHF 142
for 1 night
includes taxes & fees
7 Dec - 8 Dec
EXE Liberdade

About this property

HF Fénix Urban

Hotel with a 24-hour business centre, a short walk to Avenida da Liberdade
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Our customers tell us that they can't get enough of the helpful staff at HF Fénix Urban. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly HF Fénix Urban. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 19 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1007 reviews" "
Rating 8 - Good. 389 out of 1007 reviews" "
Rating 6 - Okay. 53 out of 1007 reviews" "
Rating 4 - Poor. 25 out of 1007 reviews" "
Rating 2 - Terrible. 17 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bilal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 2 nights in Aug 2024

6/10 Okay

Bilal

Travelled with partner
Liked: Cleanliness, staff & service
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jun 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Inthujah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jagdeep

Stayed 4 nights in May 2024

10/10 Excellent

maggie

Stayed 5 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Zahi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good to park the car and very good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of downtown
Stayed 5 nights in May 2024

8/10 Good

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aukje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Stayed 4 nights in May 2024

4/10 Poor

Gigi

Travelled with partner
There is a huge construction going on. During my booking did not stated. Also was given a room right next to the elevator and construction wall.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 5 nights in Apr 2024

10/10 Excellent

Darcy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all aroumd
Stayed 1 night in Apr 2024

10/10 Excellent

Sahira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in/check out process. The staff was friendly and the rooms were clean and spacious.
Stayed 2 nights in Apr 2024

10/10 Excellent

segundo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms very clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fenix Urban. Great breakfast. Very close to metro which we used everyday to get around LIsbon.
Stayed 8 nights in Apr 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The location was great - a couple of minutes walk to Parque metro station and many bus stops nearby. The rooms were spacious and clean. The staff were friendly and professional. We recommend this hotel.
Stayed 4 nights in Mar 2024