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Hotel Luena

3.0 star property

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Photo gallery for Hotel Luena

Family Double Room | Minibar, in-room safe, desk, blackout curtains
Signature Double Room | City view
Reception
Bicycling
Champagne service

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Marquis of Pombal Square
    ‪20 min walk‬
  • Avenida da Liberdade
    ‪2 min drive‬
  • Rossio Square
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Family Double Room

Family Double Room | Minibar, in-room safe, desk, blackout curtains

Family Double Room

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout curtains

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | Minibar, in-room safe, desk, blackout curtains

Signature Double Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room | Minibar, in-room safe, desk, blackout curtains

Family Twin Room

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Minibar, in-room safe, desk, blackout curtains

Panoramic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Luena

Hotel with a 24-hour front desk, near Avenida da Liberdade
Along with a snack bar/deli, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site.
Hotel Luena offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Luena. During your stay, you're just a quick walk from Avenida Almirante Reis. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Avenida da Liberdade and a few minutes from Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Luena.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:30 AM.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 443 reviews
Rating 8 - Good. 196 out of 443 reviews
Rating 6 - Okay. 44 out of 443 reviews
Rating 4 - Poor. 10 out of 443 reviews
Rating 2 - Terrible. 7 out of 443 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The room was small but we had a comfortable stay. It was located in the downtown area so we had everything accessible around us. .
Stayed 2 nights in Aug 2024

8/10 Good

Dimitrios

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a metro station, very good breakfast, very friendly and helpful staff. Slightly strong smell in the bathroom, probably from the air freshener.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Emil

Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this place enough, booked our stay here for my wifes birthday, staff are amazing and is a great location, close to bus stops and metro links direct to the main centre. Looking forward to coming back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Leni

Stayed 1 night in Oct 2024

10/10 Excellent

Milton, GAINESVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept and the staff is really friendly. Room is spacious and modern. Will definitely stay here again. Some body mentioned that the Rooms were hot but that is not true, the AC works wonderfully you just have to hit the tiny ON button on the thermostat. Great place
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy. Nice breakfast. Good directions. Helpful with authentic portugese food.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

manisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the center of the lisbon downtown. We had 5.0 earthquake and it was able to sustain it without any issue. The servive is good and it has all the basic amenities. The room is litle smaller but everything else is good. I recommend the hotel for long or short term stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjeev K, volo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who really cares. I asked for early check in and they made it up happen. Great location and good breakfast. I will definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to metro station
Stayed 4 nights in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yhomayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable for 4. Friendly staff and very clean. We did have an issue with one of the rooms on the first floor where we found small ants. They were made aware to rectify the issue. The other room was in the fifth floor and had no issues. They serve breakfast for a fee but there are bakeries in the are which are great. Also a convenient store right across. Overall great place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anna, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel, the family sized room were good and satisfied our needs. The staff is friendly and helpful addressing our needs. Location of hotel is convenient. Easy to walk around the area. I would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sunjoon, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay during flight layover
We are only stayed one night but was a great experience. My daughter left her Beet headphones in the room and the cleaning crew found it and turned them in. The hotel emailed immediately and asked how we can get them back to us
Stayed 1 night in Jul 2024

10/10 Excellent

Saul, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Clara

Stayed 1 night in Jun 2024