See all properties

Hotel Real Palacio

5.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Palacio

Exterior
Point of interest
Lobby sitting area
Lobby
Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • El Corte Ingles Mall
    3 min walk
  • Eduardo VII Park
    4 min walk
  • Gulbenkian Museum
    11 min walk
  • Lisbon (LIS-Humberto Delgado)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet-friendly
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (325)
The price is CHF 124
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Locke de Santa Joana

About this property

Hotel Real Palacio

Luxury hotel connected to a shopping centre in Lisbon City Center with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and Access to hot tub are on-site.
Hotel Real Palacio offers 147 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Real Palacio's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from El Corte Ingles Mall. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Real Cozinha Restaurante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Gulbenkian Museum and a 4-minute drive from Rossio Square
Hotel Real Palacio offers its guests a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Real Palacio. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Real Cozinha Restaurante – This restaurant specialises in Portuguese cuisine. Guests can enjoy drinks at the bar.
Real Sports Bar – On-site sports bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Self-parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1004 reviews" "
Rating 8 - Good. 300 out of 1004 reviews" "
Rating 6 - Okay. 102 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are run down and need updating and some tlc. Our room had lots of ants and the a/c was not working.
Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms for European hotel. Breakfast was good and paling was ample. Check in was easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

chung lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Miriam

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy Tadrous or Merna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, and I love the fact that it's only 10 mins from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff in a lovely area
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and staff, rooms are ok but need some renovation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikolai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were very friendly.
Stayed 8 nights in Jul 2024

10/10 Excellent

NOEL, Smithtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and excellent staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Stayed 3 nights in Jul 2024

8/10 Good

Suriel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Booked a private tour through the hotel but the tour was just a very expensive taxi ride. The tour cost $420. When we stopped at our first stop I found out that I had to get on line and buy admission tickets. Yes, a very expensive taxi ride. Additionally, today the world is connected by the internet. The Internet/WiFi was horrible. In order to get wifi I had to spend hours at department store called El Corte Inglés 3 blocks away. Please tell your patrons that you don’t offer internet/wifi do not to be embarrassed.
Stayed 4 nights in Jul 2024

8/10 Good

Yunfei, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good. Hotel is beautiful. The biggest problem is no WiFi or WiFi super slow during most of our stay; Second is the travel size hair dryer in our room. It took forever and still didn’t dry my thin hair, very hot air, I didn’t feel safe to use it.
Stayed 4 nights in Jul 2024

6/10 Okay

Vijay, Newmarket

Stayed 1 night in Jul 2024

10/10 Excellent

edwin, Sterling

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 3 nights in Jul 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Real Palácio isn’t really a 5 star hotel, but it is a very comfortable and well located 4 star hotel. It is a great place to be based when visiting Lisbon, especially if you don’t want to be in the middle of tourist central
Stayed 4 nights in Jun 2024

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to many sites. Great and helpful and friendly staff.
Stayed 5 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2024

2/10 Terrible

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Love it
Stayed 3 nights in Jun 2024

8/10 Good

TED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Delilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff they were all so kind! Great beautiful rooms and property. In a convenient area too. A little pricey but felt safe and well taken care of.
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place Large rooms Convenient location
Stayed 2 nights in May 2024