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4.5 out of 5

"The hotel was modern and clean and bright. The staff were all very helpful and friendly. Room was a good size with comfortable beds and a great view f ... " More

By a verified traveller on Tue 18 Oct 2022

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Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riviera. During your stay, you'll be connected to a shopping centre and within walking distance of Carcavelos Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy Portuguese cuisine while dining at A Concha
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Carcavelos Beach and 14 minutes from Belém Tower
  • Airport shuttle service available for a fee

Hotel Riviera ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riviera

Everyone (5) Couples (1)
5 out of 5
The hotel was modern and clean and bright. The staff were all very helpful and friendly. Room was a good size with comfortable beds and a great view from the balcony! Would have been better if the light on the balcony at night could have turned off as it shone into the room through gaps in curtains.

Posted by on 18 Oct 2022

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Comment from Hotel Management

19 Oct 2022 by Riviera Hotel Carcavelos

Dear Valued Guest,We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera.Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. Looking forward to see you again in a near future, we'll remain.Best regards

4 out of 5
Kuntosalin ja kylpylän käyttö maksullista.siivouksen laatu riippui siivoajasta.

Posted by on 11 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by Riviera Hotel

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards

4 out of 5
Das Bett hatte Haare drauf und war Sandig, sonst war die lage ruig und gut. Im Badezimmer hat die Putzfrau so gereinigt das man es noch Riechen konnte war glaub Essig musste fast kotzen, sonst war es ganz okee.

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Riviera Hotel

Dear Valued Guest, Thank you for your comments regarding your stay at Hotel Riviera. Please be assured that your valuable opinion will allow us to focus on areas in need of improvement. Looking forward to welcoming you back, we do hope that you will give us another chance to regain your trust in our hotel. Best regards

5 out of 5
Hotel motto ”We love our guests” truly shows: the customer experience was nothing but excellent during our stay. The hotel facilities could use some remodeling or touching up, years have left their mark - but despite of that, everything is tidy and working. Would definitely stay there again! :)

Posted by on 22 Oct 2018

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Comment from Hotel Management

24 Oct 2018 by Riviera Hotel

Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards

4 out of 5

Posted by on 2 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by Riviera Hotel

Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards

4 out of 5
Le personnel ne parle pas francais pourtant grand nombre de clients francophones. Equipements insuffisants en chambre pour un 4 etoiles(bouilloire) . Menage fait trop tardivement 16/17 heure. Buffet restaurant trop cher. Sinon, tres bon hotel bien situé, son petit dejeuner tres copieux et varié et sa gallerie marchande et un plus. Je recommande.

Posted by , from Saint-dizier on 13 Aug 2018

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Comment from Hotel Management

19 Aug 2018 by Riviera Hotel

Chère Madame Veronique, Nous vous remercions de vos commentaires concernant votre séjour à l'Hôtel Riviera. S'il vous plaît soyez assurés que votre opinion précieuse permettra de nous concentrer sur les domaines nécessitant des améliorations. Au plaisir de vous accueillir de nouveau, nous espérons que vous allez nous donner une autre chance de retrouver votre confiance dans notre hôtel. Merci d’avoir séjourné à L’Hotel Riviera Carcavelos. Meilleures salutations

5 out of 5
Siisti hieno ja hyvö hotelli. Olimme todella tyytyväisiä ja voisin vierailla uudestaankin! Allasalue kiva!

Posted by on 22 May 2018

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Comment from Hotel Management

23 May 2018 by Riviera Hotel

Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards

5 out of 5
Loistava hotelli ja hyvä palvelu. Sijainti todella hyvä.

Posted by on 23 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Riviera Hotel

Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back, we remain. Best regards

Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Day:

  • Fitness facilities
  • Full-service spa
  • Sauna
  • Swimming pool

Property Features

Hotel Riviera offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A children's pool, a seasonal outdoor pool, and multilingual staff are also featured at the business-friendly Hotel Riviera. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Cascais hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 4 levels
  • Built in 2000
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Parede Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riviera offers 130 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include bidets and complimentary toiletries. This Cascais hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

A Concha – This restaurant specialises in Portuguese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Riviera offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 12.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day
  • Facilities fee: EUR 10.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riviera Cascais
  • Riviera Cascais
  • Hotel Riviera Hotel
  • Hotel Riviera Cascais
  • Hotel Riviera Hotel Cascais

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.