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JOIVY Moon Hill Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JOIVY Moon Hill Hostel

Superior Double Room, Private Bathroom | Soundproofing, free WiFi
Living area
Quadruple Room, Shared Bathroom | Living area
Exterior
Family Room, Private Bathroom | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
R. Guilherme Gomes Fernandes 17, Sintra, 2710-721
  • Sintra National Palace
    6 min walk
  • Como
    1 min walk
  • Sintra Station
    4 min walk
  • Cascais (CAT)
    35 min drive

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Soundproofing, free WiFi

Superior Double Room, Private Bathroom

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Shared Bathroom

Soundproofing, free WiFi

Quadruple Room, Shared Bathroom

  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Soundproofing, free WiFi

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Soundproofing, free WiFi

Family Room, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room, Private Bathroom

Soundproofing, free WiFi

Quadruple Room, Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom | Soundproofing, free WiFi

Standard Double or Twin Room, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 108
for 1 night
includes taxes & fees
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About this property

JOIVY Moon Hill Hostel

Sintra hostel in Santa Maria e São Miguel with free breakfast and restaurant
Along with a restaurant, this smoke-free hostel has a bar/lounge and an arcade/games room. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a TV in a common area are on-site.
JOIVY Moon Hill Hostel offers 14 air-conditioned accommodations, with a hairdryer. This Sintra hostel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at JOIVY Moon Hill Hostel. During your stay, you're just a quick walk from Sintra Mountains. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include locker space, a terrace and an ATM
  • Within a 10-minute walk of Sintra Mountains and Sintra National Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at JOIVY Moon Hill Hostel.

This Sintra hostel is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 10:30 AM.
Caldo Entornado – On-site restaurant.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 24 per day)

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caldo Entornado

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 24 per day (2624672 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 12:30 PM.
This property doesn't offer after-hours check-in. Guests will receive smart lock details. Guests are recommended to download the property's Vikey mobile app before check-in.
Property Registration Number 10251/AL

Property is also known as

Moon Hill Hostel Sintra
Moon Hill Sintra
Moon Hill Hostel
JOIVY Moon Hill Hostel Sintra
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation Sintra

JOIVY Moon Hill Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 89 reviews" "
Rating 8 - Good. 25 out of 89 reviews" "
Rating 6 - Okay. 5 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bargain in town
Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place
I really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
Stayed 2 nights in Aug 2023

10/10 Excellent

Siler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
Stayed 1 night in Jul 2023

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Penelope, Truro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lor
Hostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.
Stayed 1 night in Jan 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy
So this is a second review because I stayed two nights unfortunately. It’s very noisy. Every little sound echoes throughout the place.
Stayed 1 night in Nov 2022

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Go to a hotel
Not sure why this is so highly rated. It’s a hostel with hotel prices. I paid $70 which did include a private bath but no Wi-Fi in the room and no soap or shampoo. Breakfast was ok. Would not stay here again I’d rather go to a hotel with better amenities.
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location can’t be beat!
The only thing I regret is that we didn’t stay longer! We stayed 2 full days in Sintra, but it wasn’t enough. The hostel was clean, people friendly. Would definitely return.
Stayed 2 nights in Nov 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Spacious room which was very clean with own private bathroom. Well located for all amenities. Bonus was breakfast was included.
Stayed 1 night in Sep 2022

8/10 Good

Gurupdesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very convenient hostel staff was nice. Very helpful. The place was very clean. Right in the middle of the city.
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at this hostel for two nights. The staff were very helpful and friendly. When we checked in he even carried our large bags up the stairs and would not accept a tip. The first day the wifi connection did not work for a few hours but the rest of our stay it worked fine. The restaurant downstairs is highly recommended. We were happy to be on the quiet side of Sintra. Highly recommended.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel?Hotel?
Good location. Young crowd. No complaints.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, quarto muito acolhedor e staff simpático.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful design, inexpensive, near to train station. Breakfast included - yummy cake!
Stayed 2 nights in Apr 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place the staff was great and it was just where you needed to be and you can't beat the price. Adorable!
Stayed 1 night in Oct 2018

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Good hostel in Sintra
Basic hostel. Comfortable room with private bath.
Stayed 2 nights in Oct 2018

10/10 Excellent

Leah, columbus Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean, and Modern
Loved my stay at Moon Hill. Very convenient to the train station and incredible restaurants. Room was clean and modern, and bar/outdoor patio was the perfect after dinner spot! many people just take day trips to Sintra, but I was thrilled to stay overnight at such a welcoming place.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Bed comfortable. Great shower. Staff friendly
Stayed 1 night in Sep 2018