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NH Sintra Centro

4.0 star property

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Photo gallery for NH Sintra Centro

Exterior
Lobby
Superior Room, Valley View | Mountain view
Lobby
Mountain view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
Praca da Republica, Sintra, 2710-616
  • Sintra National Palace
    ‪1 min walk‬
  • Quinta da Regaleira
    ‪10 min walk‬
  • Moorish Castle
    ‪12 min drive‬
  • Cascais (CAT)
    ‪33 min drive‬

Room options

View all photos for Suite (Double)

Minibar, in-room safe, desk, blackout curtains

Suite (Double)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View (Extra Bed 3 adults)

  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room, Valley View

Standard Room, Valley View | View from room

Standard Room, Valley View

  • 27 sq m
  • Valley view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, City View

Standard Room, City View | Minibar, in-room safe, desk, blackout curtains

Standard Room, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Double with Extra Bed 3 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout curtains

Suite (Double with Extra Bed 3 Ad + 1 Ch)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View (Extra Bed 2 adults + 1 child)

  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (Double with Extra Bed 2 Ad + 2 Ch)

Minibar, in-room safe, desk, blackout curtains

Suite (Double with Extra Bed 2 Ad + 2 Ch)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 2AD+2CH)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 3AD+1CH)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Superior Room, Valley View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View

  • 36 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

NH Sintra Centro

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and concierge services. Housekeeping is available on request.
NH Sintra Centro offers 77 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of NH Sintra Centro's great location. During your stay, you're just a quick walk from Sintra National Palace. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sintra National Palace and 12 minutes by car from Pena Palace
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly NH Sintra Centro. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sintra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Miranda – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miranda

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Sintra Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel

NH Sintra Centro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Disliked: Property conditions & facilities
Finding the place is very hard. And the roads are narrow to the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

roger

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was great. Easy to get to the main attractions in Sintra. The breakfast was nice especially a great view in the dinning area. I liked the extra large bed! The rooms are older and worn, it needs an update! Even though it was summer weather in November , the heat was on! Didn’t sleep well the first night bec it was stuffy and warm. Second night, we turned off the heat and kept the window open to let the cool air in. We sat on the varanda in the evening, which was nice. Also, at 2:20 am was woken up with loud noise, like construction, but it was the recycling truck picking up trash, recycle glass and other stuff! Wow was it loud! Wish they warned you or had sound proof windows like the hotel we stayed at in Porto. Over all it was okay, I’m on the fence if I’d stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage was tough to get to
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria Dolors

Business traveller
I couldn't fly to Lisbon on Monday due to the floods in Barcelona, my flight was cancelled and impossible to get another one. I informed inmediately the hotel to get the refund and cancel the room. The hotel told me that they can't refund it and didn't give me any other option, e.g. for another day. I will not book again a room there. Price was 122,80 euros.
Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location of hotel was perfect for us
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Travelled with family
Francisco at the front desk could not have been nicer and the location is unbeatable
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful in storing our luggage due to early arrival. But they quickly had our room available. Very nice of them as weather was rainy.
Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Excellent location. Staff very helpful. Wonderful having a balcony. Breakfast was refreshing and had a good variety. Unfortunately pipes made noise all day and night but still enjoyed our stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Anthony J

Liked: Property conditions & facilities
Honestly, I am surprised this is a 4 star hotel. The good: you can't ask for a better location. Right in the historic center with gorgeous views in every direction. Not too far from the train station and a -15 minute walk from the Quinta da Regaleira. Restaurants and cafés practically at your doorstep. The balcony offered a stunning view of the hills. The bad: staff was indifferent, at best. The room had mould! Mould in the corners of the bathroom, on the balcony curtains. Stains on the walls- particularly concerning, black and brown stains on the wall next to the toilet. Black scuff marks in the bathtub, hair in the grout. The heater would only blow cold and the insulation was poor so it was a chilly night. Not that I could have slept well on a mattress that was pure springs and a frame that moved every time I did. And for an extortinate €19, a breakfast on par with something you'd find included at a chain hotel in the States.
Stayed 1 night in Oct 2024

2/10 Terrible

Shashi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have mold and property is really old
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was s located just 200 feet away from the central historical square of Sintra. If one arrives with a rental car the special passcode from the hotel is needed to enter the area.. The standard rooms are clean and neat even though a bit tight. Breakfast has many options based on your preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Yunchuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. The national palace of Sintra is just next door. A lot of choices for dinning in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very near the town center.
Great location, just a short walk to the town center. The room was spacious for two people. I booked a suite since my husband and I flew in from California and we weren't on a good sleep schedule. The larger room allowed us to sleep (or be awake) without disturbing the other. The room itself was quite nice and well appointed. Happy we chose this place.
Stayed 2 nights in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room not ready when I arrived
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Excellent hotel. Centrally located. Very nice room with balcony overlooking the valley below. Comfy bed, large room. Very clean. Nice balcony to have a drink on the side of the hotel overlooking the countryside. Good food. Happy hour.
Stayed 1 night in Oct 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to center.
Stayed 2 nights in Oct 2024

4/10 Poor

Shawna

Travelled with partner
Hard to get to. Once there you must park. But you can walk to everything. Parking was fine outside hotel. It’s extra $$$ Front desk check in service was horrible. No help or explanation we asked three times about parking before we could understand. Our key cards didn’t work TWICE and we had to go back to front desk. The elevators were awful. Most times didn’t come. Waited too long so went to stairs. We stayed at five different hotels while in Portugal. This was the most uncomfortable bed. We unfortunately had booked two nights. Second night I had to sleep on pillows. Also couldn’t sleep because there was some extremely loud AC or condenser unit outside close to our patio door and it never shut off… door closed and ear plugs could still hear it. The room we had was view behind hotel. It was not a nice site. Run down apartments or buildings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024