Olissippo Castelo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Olissippo Castelo

Junior Suite | Minibar, in-room safe, desk, soundproofing
Reception
Minibar, in-room safe, desk, soundproofing
TV
Superior Double Room, Balcony | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Rua Costa do Castelo, 120, Lisbon, 1100-179
  • Martim Moniz Square
    7 min walk
  • Figueira Square
    8 min walk
  • Lisbon Cathedral
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    31 min drive

Room options

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Olissippo Castelo

Hotel with a 24-hour front desk, steps from Castle of São Jorge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Olissippo Castelo offers 24 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Olissippo Castelo. During your stay, you're just a quick walk from Lisbon Cathedral. Free WiFi in public areas, a bar and dry cleaning service are available.
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Castle of São Jorge and 11 minutes on foot from Rossio Square
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Olissippo Castelo also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Olissippo Castelo – This lobby lounge serves breakfast and light fare.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Olissippo Castelo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 0054

Property is also known as

Olissippo
Olissippo Castelo
Olissippo Castelo Hotel
Olissippo Castelo Hotel Lisbon
Olissippo Castelo Lisbon
Olissipo Castelo Hotel
Olissipo Castelo Lisbon
Olissippo Castelo Hotel
Olissippo Castelo Lisbon
Olissippo Castelo Hotel Lisbon

Olissippo Castelo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice views
Stayed 2 nights in May 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Amenities
Close to the castle and in the older historic area. Great views from the windows since it is up on the hill. Ask the front desk for the location of hillside outdoor elevators to make it easier to get down the hill for more shopping in the main part of town.
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
Firstly, we were charged 50% more by Hotels.com than what was on the website, via Trivago in AUD. Terrible start. The breakfast is ok, but not great. Access to the hotel is not easy via Uber. They have one iron for the complete hotel, so in 3 days my wife could only use an iron once. When we organised for the hotel to provide direct transport to the airport, they only accept cash, which was a major inconvenience (as we'd used all our cash). When the time came to be picked up, the transport didnt turn up, we were late to the airport and had to use a taxi. Significant hassle to get the cash for the hotel, but they still couodnt organise it. All when Hotels.com charged us 50% more than agreed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. The view from our balcony was lovely, the breakfast staff and everyone was there was nice and attentive. We could walk everywhere and had great dinner and music options.
Stayed 2 nights in Aug 2024

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were not sure from the outside. The inside is lovely. The breakfast staff and cleaning staff were excellent as well as reception. Beautiful views from our spacious balcony and front of hotel and could walk everywhere
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela, Ruston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. We had a great time there. The staff was very friendly and helpful. Impecable spacious rooms.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Breakfast was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It didn’t disappoint! Beautiful view of the city from our room. Close to everything
View from our room
Our beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Susannah

Stayed 2 nights in Aug 2024

8/10 Good

veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware - get access vode for Uber and Taxi
Beware-get an "access code" from the hotel prior to arrival due to the hotel being in restricted area, or have Uber ot Taxi call hotel for access code and don't let them drop you off 300 feet from the hotel especially at 12:30 am with child and 3 heavy suitcases even if you ordered most expensive Uber Black service from the airport unless you want to have to spend $400-$500 replacing your suitcases since the wheels on them will be damaged after dragging them on stone lined streets of Lisbon. I had multiple email exchanges with hotel about upgrade charges prior to my arrival and yet zero communication about "access code" or the fact that doors get locked and curtains are shut and you have to find the bell to ring when arriving late. Other than that, the hotel is nice, in the quiet area, beautiful view (2nd and 3rd floors patios shared privacy), pay attention to hotel room square footage in room description and don't get anything under 250 sq.Ft as that includes bathroom In Europe). Breakfast is better than in US but worse than Northern Europe, but seemed typical for Portugal as the same breakfast was served at the lounge in Lisbon airport, no variety. Staff was very polite and courteous but did not respond to my suggestion of notifying/sharing "access code" with future guests to avoid my experience. Walls are paper thin, I had to ask guests nextdoor to stop fighting as it was scaring my daughter. You can hear every vacuum move from cleaning ladies starting 8 am.
Stayed 1 night in Aug 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Olissippo sits atop of a beautiful hill. The views from our balcony were an added plus. Lovely hotel, wonderful staff, comfortable accommodation, nice breakfast!
Stayed 4 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in Lisbon
This hotel stay was excellent. The room was very spacious and clean and the breakfast was amazing. Staff were friendly except for the female on day shift that seemed irritated when we asked her a question. I would highly recommend this room lace to others.
Stayed 5 nights in Jul 2024

4/10 Poor

jodi

Disliked: Staff & service
Once we were able to get into our room our stay was decent
Stayed 1 night in Jul 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kelly

Travelled with family
Out-dated- Wallpaper peeling, visible wear on furniture, etc
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice base in Alfama, with a view
Stayed 1 night in Jun 2024

4/10 Poor

Alison

Travelled with group
The location is excellent but the property and decor are quite tired and outdated
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Staff very helpful and obliging We were on top floor , very light airy room
Stayed 3 nights in Jun 2024

8/10 Good

Caron

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Abiraa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. The room was clean, spacious, and had a gorgeous view from the windows of Alfama! Staff were friendly and helpful. Plenty of options for breakfast.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't believe the parking!
The listing says parking is available. This is theoretical at best, and certainly misleading. Even a staff member told us he didn't know why this was included in the listing. There are (we were told) about three on-site parking spots for the whole hotel. Anyone else needs to park in a garage about a 10 minute walk away, which includes steep hills on twisty cobblestone roads. This ruined my arrival experience at the hotel. It was stressful and unpleasant, because the drive to the parking is so difficult. People with mobility challenges would absolutely be unable to walk back from the off-site parking garage. Other than that: The room was gorgeous and the view was stunning. And the staff doesn't much like to smile.
Stayed 1 night in Jun 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staff was very helpful and friendly. The rooms are clean and comfortable, with great views CB of the city.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Fit for purpose, friendly staff.
The hotel was nice, friendly staff, but in need of a freshen up. Carpets worn and the room was musty when we arrived. Fit for purpose.
Stayed 2 nights in Jun 2024