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Pousada Palácio de Queluz – Historic Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pousada Palácio de Queluz – Historic Hotel

Interior
Minibar, in-room safe, desk, blackout curtains
Lobby
Exterior
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Queluz National Palace
    1 min walk
  • Hospital Santa Cruz
    8 min drive
  • Colombo Shopping Centre
    10 min drive
  • Cascais (CAT)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Room

NH Sintra Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1045)
The price is CHF 100
for 1 night
includes taxes & fees
8 Dec - 9 Dec
NH Sintra Centro

About this property

Pousada Palácio de Queluz – Historic Hotel

Eco-certified Sintra pousada in Queluz with free parking
This smoke-free pousada features a bar/lounge, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Pousada Palácio de Queluz – Historic Hotel offers 26 accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pousada Palácio de Queluz – Historic Hotel. During your stay, you're just a quick walk from Queluz National Palace. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 13 minutes by car from Avenida da Liberdade and 14 minutes from Rossio Square
As a guest of Pousada Palácio de Queluz – Historic Hotel, you'll find multilingual staff, concierge services, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Pousada Palácio de Queluz – Historic Hotel also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Sintra pousada is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Pousada Palácio de Queluz – Historic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 252 reviews" "
Rating 8 - Good. 74 out of 252 reviews" "
Rating 6 - Okay. 26 out of 252 reviews" "
Rating 4 - Poor. 8 out of 252 reviews" "
Rating 2 - Terrible. 3 out of 252 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mandana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel. We only stayed over night but I would definitely book there again!
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and very comfortable. João was so hospitable and friendly when we checked in and also when we left.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024

6/10 Okay

VALDEMAR

Liked: Cleanliness
Old, no restaurant! Not a pousada anymore
Stayed 2 nights in May 2024

10/10 Excellent

Douglas, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Detlef

Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lacking various amenities, like a pool, spa, restaurant, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and friendlty
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort
2nd overnight on road trip.
Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single night stay February 2024
Very clean and comfortable with character and excellent service from staff.
Stayed 1 night in Feb 2024

10/10 Excellent

ABIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service including front desk staff and kitchen/bar staff. Breakfast was fantastic with excellent customer service. Beautiful palace next door. We greatly enjoyed our stay.

10/10 Excellent

leonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so professional and helpful. It was always a pleasure to greet them, they were very knowledgeable of the transportation & sites.
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting experience
I wanted to experience famous “Pousada”. Actually, it was interesting architecture, and it was just in front of the old palace.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Iordanka

Stayed 1 night in Dec 2023

10/10 Excellent

Tanya, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our first night in Portugal. Quiet, easy to walk around. Uber from LIS was less than $20, about 20 min drive. Everything at hotel was great.
Stayed 1 night in Nov 2023

8/10 Good

Kjell Gunnar

Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just charming - no restaurant on site but don’t fret there are lovely restaurants in the vicinity. Breakfast is onsite and they provide a great spread. The area Surrounding the hotel makes this a five star
Stayed 1 night in Oct 2023

10/10 Excellent

Walquiria

Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic historical palace! Rooms are spotless and the breakfast is amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Loved having parking and staff was very nice.
Stayed 1 night in Sep 2023