Rossio Plaza Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rossio Plaza Hotel

Exterior
Interior detail
Exterior
Reception
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Carmo Convent
    ‪2 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪31 min drive‬

Room options

Standard Double or Twin Room

9.4 out of 10
Exceptional
(201 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double or Twin Room

9.6 out of 10
Exceptional
(39 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Mansard Room

9.4 out of 10
Exceptional
(47 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rossio Plaza Hotel

Central hotel connected to a railway/underground station in Lisbon with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Santa Justa Elevator. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from Santa Justa Elevator and Rossio Square
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 983 out of 1318 reviews" "
Rating 8 - Good. 257 out of 1318 reviews" "
Rating 6 - Okay. 53 out of 1318 reviews" "
Rating 4 - Poor. 15 out of 1318 reviews" "
Rating 2 - Terrible. 10 out of 1318 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hal, Lewis Center

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel … will stay there again on next visit to Lisbon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the perfect location to get around Lisbon. Rooms are spacious. Staff couldn’t be more helpful. Would highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of old part of Lisbon. Very clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Mirtita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location, the Hotel was lovely. I didn’t really rate the breakfast or the attention of the staff working breakfast who were not attentive at all. We had to keep taking our own plates to them to clear them off our table and keep taking our rubbish to them. There was only us and another couple in there so could not say it was because they were busy. needless to say we only had BFAST that one day. It is walkable to all the spots that show on the Hop on Hop off bus, and smack bang in the City Centre. It is also across the road from Elevador De Santa Justa. The reception staff were all a perfect 10, with stand outs being Daniel and I feel like I want to say Reginald (Brazilian Guy) sorry think his name is incorrect but were amazing and very attentive to anything we needed including helping us book our train tickets to Porto and printing for us. I would def stay at this place again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lei

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spot to go around in the city!
Stayed 3 nights in Oct 2024

8/10 Good

fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great - friendly, courteous and efficient. The room is just too small - absolutely no storage room for clothes or suitcases. The hotel is in an excellent location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel staff is awesome and breakfast very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms and great location. Hotel has a very Scandinavian feel and appearance.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel near to all the attractions. Easily walkable to both the Metro and Rossio Station. Masses of places to eat and drink close by
Stayed 5 nights in Oct 2024

10/10 Excellent

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Redcliff

Travelled with partner
Liked: Cleanliness
The room we stayed in was clean and quite nice and comfortable. The check in and out process was challenging with the small space in the lobby. We did not stay in the building where the lobby was but in a building just down the street and the odour in the entrance and stairwells smelled like sewer. The hotel tried to cover with a scent but not successfully. The warmer it was, the worse the odour.
Stayed 4 nights in Oct 2024

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Excellent breakfast buffet. Convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location in old city. Walkable distance to most places Friendly helpful staff welcomes with glass of Porto and torta de nata pastries Recently renovated clean convenient rooms Very good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and friendly. From a welcome drink & egg custard tart to departing glass of port to end the trip was a nice touch.
Stayed 4 nights in Oct 2024

8/10 Good

Tiffany

Liked: Cleanliness
Decent property with new but small rooms. Small building due to its location being in city. Front desk staff were hospitable and friendly. One welcome drink option was a small glass of tawny Porto. The rooms are small but adequate. I had a window facing another building with a few feet between its windows and the hotel's. The bathroom was okay in size but I did bump the shower walls when using it. The air conditioning unit was tricky - it seemed to run continuously through the night instead of turning off automatically when it reached the set temperature. Seemed to be ok my second night after some adjustments. Between the temperature issues and the room size/window, it seemed to me the cost of the hotel exceeded the quality of the space I was assigned. Breakfast is buffet-styke with a good range. Staff took my drink order upon arrival and brought it promptly while I sat down to my meal. Though several guests came in while I was dining, it did not fill up completely while I was there. Location was great - in the heart of the city walkable to many areas. The streets were busy during the daytime until late evening. The streets outside my hotel emptied quickly later at night.
Stayed 2 nights in Oct 2024

8/10 Good

Lyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remember, this is a great little hotel in the downtown area of Lisbon. Knowing that, one must be prepared to deal with lots of tourists lots of traffic and Little or no parking. When the hotel says that parking is available, remember parking is very expensive and all parking is paid in the downtown area. We saw parking for overnight to be up to $400. We left the car at the airport and took an Uber to the hotel, which is highly recommended. While there is an elevator on, must remember that one board the elevator on the second floor.
Stayed 1 night in Sep 2024

2/10 Terrible

Haiwen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They have rooms available, but make all customers wait till 3pm to check in. Front desk people are all rude.
Stayed 1 night in Oct 2024

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, not too noisy, TINY!
We arrived very late, very enthusiastic staff member wanted to chat while we had our complimentary tart and port. We were only overnighting. We had a view out to the Santa Justa lift. bathroom small but modern with a window to the street. Bedroom very tiny. Adequate room if you not planning to spend much time in it.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location. Clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marsha Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in experience was exceptional! Perfect location if you want to conveniently be located in the middle of everything. Our room was clean, spacious for two, cool AC, comfortable beds. Staff extremely helpful and accommodating. Thank you all for a wonderful visit to Lisbon!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Property conditions & facilities
Staff very helpful. Great location. Room small, but has everything you need. Breakfast included. Limited selection but enough to get day started.
Stayed 1 night in Sep 2024

10/10 Excellent

SIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the major city sights. Room is small but clean and lerfectly acceptable for a city hotel. Loved the welcome port and pastel
Stayed 3 nights in Sep 2024