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The One Palácio da Anunciada

5.0 star property
VIP Access

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Photo gallery for The One Palácio da Anunciada

Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Lobby
Seasonal outdoor pool, pool loungers
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Spa
  • Gym

Explore the area

Map
Rua das Portas de Santo Antão, 112-134, Lisbon
  • Avenida da Liberdade
    ‪1 min walk‬
  • Restauradores Square
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room (Grand)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Garden)

Signature Suite (Garden) | Living area | Smart TV

Signature Suite (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite (Attic)

Grand Suite (Attic) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Suite (Attic)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Penthouse (Tower)

Penthouse (Tower) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Penthouse (Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lisbon Suite

Lisbon Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Lisbon Suite

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Secret

Cosy Secret | Egyptian cotton sheets, premium bedding, down duvets, minibar

Cosy Secret

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Garden View Suite

Terrace Garden View Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Terrace Garden View Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cosy)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Garden View (Cosy)

Room, Garden View (Cosy) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, Garden View (Cosy)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The One Palácio da Anunciada

Luxury Lisbon hotel in Lisbon City Center with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
The One Palácio da Anunciada offers 82 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The One Palácio da Anunciada. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Condes de Ericeira, a fine-dining restaurant that serves Portuguese cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, body treatments or massages at Despacio
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from Avenida da Liberdade and 5 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The One Palácio da Anunciada offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 5 meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the luxury The One Palácio da Anunciada. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11:00 AM and at the weekend from 7 AM to noon.
Condes de Ericeira – This fine-dining restaurant specialises in Portuguese cuisine and only serves dinner.
O Jardim Wine Bar – This cocktail bar specialises in Portuguese cuisine and only serves light fare. Open daily.
Pool Bar – On-site bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11:00 AM on weekdays and 7 AM to noon on weekends; EUR 32 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Condes de Ericeira
  • O Jardim Wine Bar
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 32 for adults and from EUR 22 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 55 (one-way), (up to 12 years old)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 32826/AL

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.

Property is also known as

One Palácio da Anunciada Hotel Lisbon
One Palácio da Anunciada Hotel
One Palácio da Anunciada Lisbon
One Palácio da Anunciada
The One Palacio Da Anunciada
The One Palácio da Anunciada Hotel
The One Palácio da Anunciada Lisbon
The One Palácio da Anunciada Hotel Lisbon

The One Palácio da Anunciada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 384 reviews
Rating 8 - Good. 59 out of 384 reviews
Rating 6 - Okay. 18 out of 384 reviews
Rating 4 - Poor. 5 out of 384 reviews
Rating 2 - Terrible. 7 out of 384 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bashir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, spa Clean comfortable bed
Stayed 2 nights in Nov 2024

10/10 Excellent

Tova

Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our stay at this hotel. The hotel’s amenities and dining (breakfast) were superb. Our room, while on the smaller size, was very comfortable. The bedding quality was excellent! Best of all, the staff were so friendly and helpful. We found it hard to leave…. We felt like we were leaving friends.
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, nice people. Would definitely stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we stepped through the front door, we were well taken care of by the fantastic staff. Pedro and Nina in particular. We felt relaxed and had nothing to worry about from the first to our last day. The room was comfortable and clean; I could have easily spent the entire day in bed—it was that cozy. We didn't dine at the restaurant, but the breakfast food was deliciousand the choice was excellent. While the pool area was busy at times, we often managed to find a lounger to relax on and enjoy the sun in the afternoons, especially after midday when the sun was right in front of us. The sauna required a reservation, but it was perfect for the two of us to enjoy for the 45 minute slot. Overall, the peace and quiet right in the heart of downtown, along with the excellent service, makes me recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Oren, Kfar Saba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the rooms need to improve a bit on the smell. And during our stay the hot pool was not hot (technical issue). The staff was amazing. Very high class hotel. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members remembered my name and room number in reception and the dining room throughout my stay. Bathroom was extremely high standard, swimming pool is a great size and temperature. Location is excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

GRZEGORZ

Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully maintained property with everything you’d want in a stay in Lisbon! Super convenient location and quiet getaway with all lux amenities. Would only stay here when returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of Lisbon. Close to all areas. Recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

J,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay. Just felt Lisbon was dirty.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

PHUONG, SEATTLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. Great concierge staff. Spa check in staff was not the most welcoming or friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianna, Glendale

Travelled with partner
Liked: Cleanliness
We stayed 4 nights at The One in Lisbon, and to be honest with the price tag we were expecting a much more luxurious experience. The room was extremely small, we could barely move and/or store our stuff there, literally no place to put the luggage... Because of that we couldn't even request housekeeping service throughout the entire stay, and no one from the hotel ever inquired why. The customer service was very mediocre, with no personal touch whatsoever. The only great characteristic of this hotel is the location - walking distance to all the great areas of Lisbon. If you want a truly luxurious experience in Lisbon, stay at the Corinthia - an amazing hotel with impeccable customer service. A little far from the city center however.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great area but hotel is tucked in a nice street. Beautiful pool. Amazing breakfast. Staff super! Wonderful environment!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Oussama

Stayed 2 nights in Aug 2024

10/10 Excellent

Aashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

FARZIN, Weston

Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful couple of days!
Stayed 2 nights in Jul 2024

10/10 Excellent

nikolai, surfside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful working personnel
Stayed 4 nights in Jul 2024