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4.5 out of 5

"All round excellence! " More

By a verified traveller on Wed 06 Dec 2023

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Lounge Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hope Street Hotel's great location. During your stay, you're just a quick walk from Hope Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at The London Carriage Works
  • Full breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the overall condition of the property
  • 12 minutes by foot from Liverpool ONE and a 3-minute drive from Royal Albert Dock
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hope Street Hotel ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hope Street Hotel

Everyone (10) Couples (1) Business (1) Family (1)
5 out of 5
All round excellence!

Posted by on 6 Dec 2023

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1 out of 5

Posted by on 5 Nov 2023

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Comment from Hotel Management

4 Dec 2023 by William

Dear Elizabeth,Thank you for taking the time to share your feedback. We value the opinions of our guests, and we're sorry to hear that your experience did not meet your expectations. We would appreciate more details about your stay so that we can address any specific issues you may have encountered. If you could provide additional information or contact our customer service directly, we would be grateful for the opportunity to understand and address any issues you may have faced during your stay.We appreciate your feedback and hope to have the chance to make it right.Best regards,

5 out of 5
👍

Posted by on 9 Nov 2022

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5 out of 5

Posted by on 9 Aug 2021

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5 out of 5

Posted by on 11 Sep 2020

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4 out of 5
Interesting clutter free decor. Large bathroom. Very comfortable large bed. L Warning; A lot of the furnishings are hard surfaces which could play havoc on your hearing aids IF you wear one. However IF you are a lipreader, the lighting is good in most areas which is good, Nice hotel but a little expensive.

Posted by on 30 Sep 2019

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5 out of 5
Beautiful premices, perfect location, friendly staff. A bit noisy at night due to the corridor not being well sound proofed. Shower a bit difficult to operate.

Posted by on 17 Sep 2019

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4 out of 5
Beautiful hotel we’ve stayed here before, booking in was easy and straightforward as was the checking out, breakfast was tasty and varied, couldn’t fault it really. Now for the negative side of things, we accidentally left a birthday card in the room on the desk with a sum of money in it for our nieces 18th birthday, we rang the hotel to ask them to look for it, they said it wasn’t anywhere to be found, well we definitely didn’t have it, so that could only mean that there are dishonest people working for the hotel, how could a large birthday card just disappear so quickly? Maybe the hotel need to be stricter with their policies regarding their staff?

Posted by on 22 Apr 2019

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5 out of 5

Friday night stop over

Excellent one night stop over, nothing but praise for hotel

Posted by on 4 Mar 2018

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5 out of 5

Beautiful Hotel in a brilliant location.

Pros: Decor, Cleanliness.
I would recommend this hotel to anyone visiting Liverpool. The decor and layout of the rooms are fantastic. The food is second to non.

Posted by on 10 Aug 2016

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Property Features

Hope Street Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 5 meeting rooms are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hope Street Hotel also features spa services, concierge services, and complimentary newspapers in the lobby. This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Liverpool Central Station (0.9 km / 0.6 mi)

Room Amenities

Hope Street Hotel offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

The London Carriage Works – This restaurant specialises in British cuisine and serves lunch and dinner.

1931 – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hope Street Spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: GBP 15 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 12
  • Credit card pre-authorization
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hope Street Hotel
  • Hope Street Hotel Liverpool
  • Hope Street Liverpool
  • Hotel Hope Street
  • Hope Street Hotel Hotel
  • Hope Street Hotel Liverpool
  • Hope Street Hotel Hotel Liverpool

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.