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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Exterior
Bar (on property)
Lobby
Front of property
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
27 Wapping, Liverpool, England, L1 8LY
  • Royal Albert Dock
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Merseyside Maritime Museum
    ‪6 min walk‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hampton by Hilton Liverpool City Center

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1005)
The price is CHF 188
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hampton by Hilton Liverpool City Center

About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

Hotel with a 24-hour front desk, a quick walk to Royal Albert Dock
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a garden. Change of towels is available on request
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations with an iron/ironing board. Satellite televisions are provided.

Bathrooms include a shower. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes on foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Languages

English, French, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Have to say very the staff was friendly and helpful, The hotel was clean. Didn't try the food, ate out all the time. The hotel itself needs to be updated. There are better hotels in the area, that I will be trying out on my next visit to Liverpool.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool stay
Well located hotel, close to the shop's and waterfront, staff very efficient and friendly Archie our dog loved the attention
Stayed 1 night in Nov 2024

8/10 Good

David, Brighouse

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building works next to hotel , car parking in short supply but location is fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minuite to stay. From Peterborough ordered suitcases and Liverpool only had. Stayed here in lockdown, included breakfast which was lovely. Value for money, across the road from Albert dick. 1 minuite away from Liverpool one shopping. Wow 3 shopping centres under 1 roof. The best I’ve seen so far. Other half Liverpool supporter so coming here amazing. People friendly. Hotel recommended.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Bed and Shower fine, shame about the rest..
A good location and supposedly parking, although with contractors working on a building behind the hotel, many of them were using the hotel spaces so it was difficult to find a space. I wasn't very well and could have used a comfortable lounge to rest in but there wasn't one and the chairs in the room were much too uncomfortable. It's probably a great hotel for sleeping in but other services could be improved.
Stayed 4 nights in Oct 2024

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Louise

Fine for a short stay as the location is great for the city centre. The room we had was very small which is ok when you're just using it as a base but if you will be spending a lot of time in your room and like a certain level of comfort, I'd look elsewhere.

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Perfect location and great value for a few days in Liverpool.
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Retraining Staff.
There was a lady at reception who really needs some retraining; she was unfriendly, unpleasant, and, in my opinion, would be better suited to a back-office role rather than front office.
Stayed 2 nights in Oct 2024

10/10 Excellent

Billie-Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities
The reception staff were not friendly or welcoming and didn't thank us upon leaving either.The climate control unit in the room did not cool the room down so it was too warm through the night. I paid 20 pounds for the car park yet no one ever asked for my registration, did not validate the ticket despite me offering on 2 occasions. Upon leaving the barriers were permanently up which meant other people were probably coming and going while parking for free. The reception staff actually asked me how many nights I had stayed. I feel like I paid 20 quid for no reason.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2024

4/10 Poor

Marylouu

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not well cleaned. The bed sheet did not fit the bed and was tucked under a marrress pad.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not so good
From the website the hotel and room reflected as what would be a decent place to stay for a few nights. The room wasn’t set up as requested as the fold up bed was not ready nor did it come with bed sheets which I had to ask for and didn’t supply a single bed duvet for it either when I asked for it for my child. Room perhaps a bit dated and needs upgrading.
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location good breakfast comfy bed. Room very poorly planned with no bedside tables and an odd empty area that could have housed the wardrobes and freed up space in room. No shelves in bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little small but spotlessly clean, food and drink reasonably priced, would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Amenities
This hotel was a midrange place. It was basic, clean and the staff was friendly. The parking was extra but it was huge. We appreciated that very much. It was a bit hard to find as there was a lot of construction in the area, but, once there, it was perfectly situated for all the attractions. Breakfast was good.
Stayed 2 nights in Sep 2024