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Mercure Haydock Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Haydock Hotel

Exterior
Garden
Bar (on property)
Fitness facility
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Room service
  • Pool
  • Parking available

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    11 min walk
  • Haydock Racecourse
    4 min drive
  • Three Sisters Racing Circuit
    6 min drive
  • Liverpool (LPL-John Lennon)
    40 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Haydock M6 Jct23, an IHG Hotel

Pool
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (1051)
The price is CHF 122
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Holiday Inn Haydock M6 Jct23, an IHG Hotel

About this property

Mercure Haydock Hotel

Hotel with a health club, near Haydock Park Racecourse
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Beechers Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.50 for adults and from GBP 8.25 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 785 reviews" "
Rating 8 - Good. 220 out of 785 reviews" "
Rating 6 - Okay. 117 out of 785 reviews" "
Rating 4 - Poor. 60 out of 785 reviews" "
Rating 2 - Terrible. 75 out of 785 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Balbinder, Cardiff

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay was treated very nicely and all staff were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Mrs Diane, Stokenchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout the hotel Spacious bedroom Comfortable mattress on the bed Tasty food
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many folk who dont respect other residents and bang doors late at night
Stayed 4 nights in Aug 2024

4/10 Poor

Stephen

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not recommended
I wouldn’t stay here again. I stayed with my wife and daughter. We were looking forward to using the pool and jacuzzi only to be told that there was an extra charge of £10 per person per swim. I’ve never come across this before in a hotel. It’s always free to use the pool. We reluctantly paid £30 for one swim and found out when we got into the pool that the jacuzzi was out of order. We felt totally ripped off. The hotel rooms are tired and need updating. There was no air conditioning, which meant we had an uncomfortable sleep on a hot summer night. I’m afraid we were not happy customers at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised how good the hotel was. Staff helpful and friendly and room good standard.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding and we actually felt as though we were part of their big day-the outdoor tent was right outside our thin window. Some sort of heads up at checkin at-least would have helped.
Stayed 1 night in Jul 2024

2/10 Terrible

Philip

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Quick check in. No details regarding breakfast. Had to ask. Thers your key, room is round the corner. On check out, all 4 members of staff looked at me and didnt respond to my "good morning" greeting. Remember when covid hit and contractors and essential workers kept you in a job???? Short memories!!!!
Stayed 1 night in Jul 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recomendable
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Hotel lovely and clean. Friendly welcome.
Stayed 1 night in Jul 2024

10/10 Excellent

SARAH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one evening with friends Perfect location for the Races Lovely Staff Beautiful Room Can’t fault it
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
It is a lovely hotel, fab room, friendly staff, great food, it was all totally excellent
Stayed 2 nights in Jun 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Overpayment
Paid £143 for 1 night which was expensive, had to pay for parking and tried to charge us to check in early 2 pm £14 will be staying at the Holiday inn again in future
Stayed 1 night in Jun 2024

10/10 Excellent

mark

Stayed 1 night in Jun 2024

8/10 Good

Tony

Stayed 3 nights in Jun 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perhaps a little pricey for what it is
Checking was quick and easy. Receptionist explained about where to dine and that if I wanted to use the pool it was a £10 fee. I went pool, honestly don't waste your money it was tiny and the sauna and jacuzzi were to small for more than 2 people. Food and drink was good with very pleasant service. Would happily stay again
Stayed 1 night in Jun 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all fine, large room, menu could be more expansive.
Stayed 1 night in Jun 2024

6/10 Okay

CORINNE

Travelled with group
Liked: Cleanliness, staff & service
not recommended hotel
Overall the hotel was a little tired looking. My husband and I arrived around 1 pm and we were charged £15 to check in early. Check was at 3 pm. Three evenings in succession we had to request extra bath and had towel as there was only ONE of each for 2 people! Not impressed. The staff in the restaurant and bar were very helpful and the service was good. This hotel could be exceptional with just a little care to details. One other issue we would be charged £10 per person each time we wanted to use the swimming pool. I would not choose this hotel again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024