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GH Palazzo Suite & Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Down duvets, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Piazza G. E. Modigliani, Livorno, LI, 57127
  • Terrazza Mascagni
    ‪2 min walk‬
  • Livorno Aquarium
    ‪6 min walk‬
  • Italian Naval Academy
    ‪10 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪32 min drive‬

Room options

View all photos for Suite

Suite | Down duvets, in-room safe, desk, laptop workspace

Suite

  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Down duvets, in-room safe, desk, laptop workspace

Junior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down duvets, in-room safe, desk, laptop workspace

Standard Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down duvets, in-room safe, desk, laptop workspace

Superior Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Down duvets, in-room safe, desk, laptop workspace

Junior Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Max Hotel Livorno

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1004)
The price is CHF 92
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Max Hotel Livorno

About this property

GH Palazzo Suite & Spa

Luxury hotel with full-service spa and seasonal outdoor pool
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, self parking and a seasonal outdoor pool are on-site.
GH Palazzo Suite & Spa offers 121 air-conditioned accommodations with laptop-compatible safes and free toiletries. Beds feature down duvets. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at GH Palazzo Suite & Spa. During your stay, you're just a quick walk from Terrazza Mascagni. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at the spa
  • Amenities include a car charging station
  • Steps from Terrazza Mascagni and 6 minutes on foot from Villa Mimbelli
  • Dogs welcome for a fee
GH Palazzo Suite & Spa offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

For a fee, parking is available.

This 5-star Livorno hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
GH Palazzo Suite & Spa has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Uncovered self-parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number IT049009A1YVQJ4W9Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 216 reviews" "
Rating 8 - Good. 45 out of 216 reviews" "
Rating 6 - Okay. 23 out of 216 reviews" "
Rating 4 - Poor. 13 out of 216 reviews" "
Rating 2 - Terrible. 7 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don’t expect a 5 star hotel
The hotel is very dated and definitely not a 5 star like advertised. There is no lobby area or any area to sit and relax. Advertises a pool area but doesn’t mention that you have to pay to use the pool Paint is peeling from the walls, our window leaked in the rain, the shower door didn’t close properly and soaked the bathroom floor. Tea and coffee wasn’t filled up every day had to ask for more and they tried to charge me for a coffee sachet! Breakfast was €20 per person per day! Went next door to a little bakery for croissants and coffee which was €2 It’s in a good location next to the bus stop and on the boarder of the main Livorno area
Stayed 7 nights in Oct 2024

10/10 Excellent

Vince

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Martin Edward

Travelled with partner
Disliked: Property conditions & facilities
I stayed in a superior room which was in poor condition
Stayed 4 nights in Oct 2024

2/10 Terrible

Phillip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed! Bad Service! A/C did not work and front desk said they could not do anything about it.
Stayed 1 night in Oct 2024

10/10 Excellent

Gottfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gottfried

Stayed 1 night in Sep 2024

10/10 Excellent

Jose, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

GUSTAVO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, Northville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk could be friendlier
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can't refund, i complained again & receptionists said it will take weeks for refund". Not helpful.
Stayed 1 night in Sep 2024

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccezionale
Stayed 2 nights in Apr 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room & wonderful breakfast
What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Central
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A very expensive disappointment
The hotel did not respond to emails, we wanted them to organise airport pick up but they never responded to repeated emails. The breakfast did not have a good variety and choice of healthy options. It was mostly sweet pastries and breads/ cakes and not much salad choices. There was no option to cancel payment for breakfast either, so whether we ate it or not we had to pay €17 per breakfast which was a total rip off Don’t be fooled there is a beach by the hotel. You have to pay and there is no beach, just access to the sea. Another disappointment. The air conditioning in the room was very poor and kept cutting out. It would not cool below 24 degrees centigrade Swimming pool on 5th floor but expected to go to reception on ground floor to collect towels. Unacceptable in a 5 star hotel The staff work hard and try to please however I would not recommend staying there for the above reasons.
Stayed 7 nights in Jun 2024