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The Wild Pheasant Hotel & Spa

4.0 star property

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Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Pool
Interior entrance
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

Map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Llangollen Town Hall
    ‪11 min walk‬
  • Llangollen Bridge
    ‪11 min walk‬
  • Llangollen Scenic Railway
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪70 min drive‬

Room options

Standard Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout curtains, iron/ironing board, travel cot

Standard Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, travel cot

Executive Double Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible | Desk, blackout curtains, iron/ironing board, travel cot

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, travel cot

Standard Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Wild Pheasant Hotel & Spa

Hotel with a full-service spa, near Llangollen Bridge
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Self parking is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottles of water and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Wild Pheasant Hotel & Spa. During your stay, you'll be within walking distance of Llangollen Bridge. Enjoy features like free self-parking, plus a full-service spa and a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Indulge with body scrubs, detox wraps or hydrotherapy at the spa
  • Amenities include meeting rooms, conference space and a lift
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Llangollen Bridge and Llangollen Scenic Railway
  • Cats and dogs welcome for a fee
The Wild Pheasant Hotel & Spa offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

The business-friendly The Wild Pheasant Hotel & Spa also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This Llangollen hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Yew Tree Restaurant – This restaurant serves lunch, dinner and light fare.
Chefs Bar – This bistro only serves light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chefs Bar
  • Yew Tree Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

The Wild Pheasant Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 565 reviews
Rating 8 - Good. 182 out of 565 reviews
Rating 6 - Okay. 72 out of 565 reviews
Rating 4 - Poor. 31 out of 565 reviews
Rating 2 - Terrible. 15 out of 565 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No heating in our room ( they did sort portable heaters but we had to ask twice ) Reception staff nice all other staff seemed miserable and did not engage , never asked once if evening meal or breakfast was ok by staff , very overpriced for what it is , evening meal was just ok but breakfast was terrible , had better in a premier inn or travel lodge , coffee out of the machine was disgustingly bad ( no fresh coffee ) bar staff in the evening did not know what an Irish coffee was and then tried to charge £24 for two . The spa was not included in our room which was not stated at booking , it would have cost another £20 to use the so called pool but it was more like a hot tub not a pool . Not the best would not go again .
Stayed 1 night in Nov 2024

10/10 Excellent

Raheem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well lookaftered
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning spa hotel, lovely staff and a great atmosphere. Will definitely recommend and return
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
I loved the stay at the Wild Pheasant. Whole feel of the hotel was lovely. Decor , cleanliness , location and service all superb. Fantastic meal on saturday night.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent BUT BEWARE YOU NEED TO BOOK THE SPA IN ADVANCE. I expected as a hotel guest that you can use the spa anytime, not so, you have to book ahead. Major disappointment as we wanted to use it the day of our departure, this was the main attraction of this hotel, very sad departure. I feel that the staff should ask when you book if you would like to book a slot just as most hotels do for the restaurant.
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
4 stars? Really? Great location, pleasant staff, but not quite Travelodge class: standard room clean, fairly comfortable; old single-glazed windows, and heating switched off most of the day. A/C is a fan; flat pack furniture; tatty units in an otherwise reasonably modern shower room (no bath); loo roll somewhere behind your right elbow. WiFi reception only near our door. Spa is extra (first hour free if book direct).
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Room was good, zero service on WiFi or 5g Nothing on tv either
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant little stay for us. Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Bhupinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness
Good for the area
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ian

Travelled with partner
Nice location, close enough to town to walk and far enough out not to be disturbed by late night noise
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay
Absolutely perfect stay here. The only thing I have a complaint about is that the faucets are too close to the back of the sink basin. That’s it, and manageable. Everything about the stay was perfect. Windows that open for Fall fresh air, well stocked amenities, comfortable beds, very clean, great location to the River Dee and downtown, staff was very kind.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Our stay was comfortable enough thought it ridiculous not to have a fridge in the room no phone in the room no air conditioning the room was stuffy and the window only opened a couple of inches. To pay extra for the spa was a little too much and it was very dated and some of the spa jets didnt even work. Extra $ for towels too. The steam room didnt work either
Stayed 3 nights in Sep 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Mould around windows, room needed some TLC chips in furniture, overall room was clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location, short walk to the river which made for a lovely evening stroll. Staff were friendly & knowledgeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Debbie

Business traveller
Liked: Staff & service
No aircon in the rooms. Stay was ok. Didn’t use any facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Huw

Stayed 1 night in Sep 2024

4/10 Poor

Norval, Southampton

Disliked: Property conditions & facilities
No heating in room. Tried radiator, tap fell off. Reported to desk. Moved to nother room overnight. Back to 1st room. Electric heater now in room. Towel wrapped round leaking radiator. Bed bag of springs. No room service. No way to control room lights from bed. No side/bedlights.
Stayed 3 nights in Sep 2024