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Elegance Playa Arenal

2.0 star property

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February 2025

Photo gallery for Elegance Playa Arenal

Beach nearby
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property grounds
Room
Private kitchen

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
C/ Girona 9, Playa de Palma, Llucmajor, Illes Balears, 07600
  • Aqualand El Arenal
    6 min walk
  • Port of El Arenal
    9 min walk
  • Playa de Palma
    12 min walk
  • Palma de Mallorca (PMI)
    12 min drive

Room options

View all photos for Basic Room

Room

Basic Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • Sleeps 3
  • 3 Single Beds

About this property

Elegance Playa Arenal

Hotel in Llucmajor with seasonal outdoor pool and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a children's pool and a meeting room are on-site.
Elegance Playa Arenal offers 67 accommodations with air conditioning. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Elegance Playa Arenal, you're just a quick walk from Aqualand El Arenal. You'll find features such as free WiFi in public areas, plus an outdoor pool and a poolside bar.
  • Free Wi-Fi in some public areas
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Aqualand El Arenal and Port of El Arenal
Elegance Playa Arenal offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at Elegance Playa Arenal. You'll have access to the outdoor pool at a partner property.

This Llucmajor hotel is smoke free.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elegance Playa Arenal Hotel Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Llucmajor
Elegance Playa Arenal Hotel Llucmajor

Elegance Playa Arenal Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 11 out of 36 reviews" "
Rating 4 - Poor. 7 out of 36 reviews" "
Rating 2 - Terrible. 10 out of 36 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Towels were very thin and old and walls are paper thin, thought neighbors were in same room as us!!
Stayed 3 nights in Jun 2019

2/10 Terrible

Elisabeta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad quest
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness
It was not as described in the ad it was dirty freezing and nothing worked we had to change rooms three times.
Stayed 4 nights in Apr 2019

8/10 Good

sonia, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel, minutes from the beach and shop.
The inside of the hotel was clean and the staff was very helpful. Breakfast was very basic. The pool area was an off put, the grounds was very dirty, the lounge chairs was so dirty the dirt settled on them. Throughout my time I never saw anyone using the pool area. This hotel has great potential, situated in the right locations, for the beaches, shops, restaurants and bus stop to go to Palma shopping centre. suggestions- upgrade the breakfast provision, open the bar for guests to purchase drinks and snacks, or have a drink area, pool side make over alluring guests to make use of the pool. I would definitely stay there again if the above suggestions could be implemented.
Stayed 8 nights in Sep 2017

6/10 Okay

F, UK

single and on a budget
remember this is a 2 star hotel and dont expect to get ammenities higher than a 2 star hotelrating. i would recommend posting the hotel's name in front of the building tho.. unless i was blind and didnt see it. happy with room. breakfast is ok.. i did not expect continental servings so i was not disappointed. dont expect modern wifi as it is virtually non existent. i have top of the range mobile phone and when i asked the receptionist (good looking i might say) he told me to wait as 'it will connect!'... had i followed his advice, i would still be at the hotel baying at nothing! overall, i will recommend the hotel to anyone under similar circumstances as me. to families and couples or groups, dont put high expectations.. this is afterall a 2 star hotel..
Stayed 4 nights in Sep 2017

2/10 Terrible

Marcos

Liked: Cleanliness
Disliked: Staff & service
Deprimente
Es lamentable que un hotel en la isla en pleno verano con temperaturas de 38 grados no tenga AC tampoco me informaron y no me quisieron cambiar la habitación siendo que me ofrecí a pagar una diferencia, pedí que por lo menos me facilitaran un ventilador y me facilitaron un ventilador medio roto y encima me cobraron
Stayed 1 night in Jul 2020

6/10 Okay

Puriya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Vlastimil

Travelled with group
Liked: Room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Nicolas

Travelled with group
Liked: Property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Aucun effort de propreté
Service déplorable, propreté à revoir, piscine et transat dégeux
Stayed 3 nights in Aug 2019

6/10 Okay

Karin

Liked: Cleanliness
Kunde varit bättre.
Hotellet är enkelt och relativt billigt,så man får väl vad man betalar för. I beskrivningen står 8 min till strand. Vad som inte stod var att det är en lång backe till o från stranden. Handdukar fanns inte till alla i sällskapet. Inte ens receptionisten kunde ta fram duschhanddukar, det fanns inga kvar sa han. Vid frukost, som var väldigt enkel, fanns inget kaffe. Kaffemaskinen var sönder och inget annat erbjöds. Antagligen inget hotell man återvänder till .
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Er liepen mieren in onze kamer en het was er heel erg benauwd.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bez komfortu.
Brak klimatyzacji a nawet wentylatora co w tym klimacie robi bardzo duży dyskomfort. Goście hotelowi bardzo głośni i nikt nie zwraca im uwagi. Reszta raczej na plus.
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 5 nights in Jul 2019

4/10 Poor

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Pokoj neodpovídal mé objednávce. Pokoj pro tři byl velmi malý a třetí lůžko bylo rozkládací lehátko
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Das Hotel liegt direkt an der Partyzone, Apotheke, Mietfahrzeuge, Supermarkt sind max 1 min entfernt. Zum Strand sind es ca 6 min wenn einen das Getümmel nicht stört. Das Personal ist freundlich, hilfsbereit. Zimmer werden jeden Tag geputzt und mit frischen Handtüchern versehen. Der Pool wird wohl nicht genutzt, Wasserproben werden täglich entnommen. Matrazen waren etwas durchgelegen, schmale Gänge was mich persönlich nicht stört. Was mich allerdings sehr gestört hat, waren die Gruppen mit Halbstarken. Um 4 Uhr ist die Nacht rum, da durch die Hellhörigkeit die Rückkehr der sturzbesoffenen und lautstarken Gruppen zum Aufwachen führt. Da verstehe ich zum Teil das Personal nicht. Fenster gingen zu Bruch, Stuhl wurde von oben durch die Scheibe in den Pool geworfen, Türen wurden zum Teil eingetreten, es wurde an die Wände geschlagen, es ging einiges zu Bruch. Personal ergriff scheinbar die Flucht. Dieser Zinnober würde selbst in einem Hostel nicht toleriert werden. Frühstücksauswahl ist sehr klein. Fazit: Wiederholungsfaktor null, reine Billigunterkunft, für Partybesoffene und Alkoholleichen ideal. Lieber mehr ausgeben und weiter in das Land rein.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Es un hotel al cual está accesible económicamente y es lo que ofrece.
Stayed 2 nights in May 2019

10/10 Excellent

Muhammed Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis leistungsverhältnis war super da kann man nicht meckern war echt sehr sauber gerne immer wieder
Stayed 3 nights in May 2019

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
hotel jak najbardziej polecam
Stayed 1 night in Apr 2019

6/10 Okay

Kristyna

Liked: Cleanliness
Disliked: Room comfort
Horsi prumer
Pri prijezdu do hotelu byl recepcni znacne zmateny a nemohl najit mou rezervaci. Pokoj bych hodnotila horsim prumerem, televize na pokoji, ale ovladac uz ne. V celem pokoji býa hrozna zima a topeni nikde. Snidane, kde byl na vyber bily ci tmavy toust a sunka ci syr neberu jako adekvatni hotelovou snidani. Ani u hotelu s tak nizkym poctem hvezd. Na jednu noc dobre, na delsi pobyt ne
Stayed 1 night in Apr 2019

6/10 Okay

Bine, Neuwied

Liked: Cleanliness
Kurtripp Geburtstag
Strand etwa 500. Meter. Berganstieg Rückweg.Pool zum schwimmen genügte mir. Man darf für den Preis nicht allzuviel erwarten. Man ist ja auch fast nur zum schlafen da. Frühstück für mich und meine Freunde ausreichend.
Stayed 2 nights in Aug 2018