Hotel Fenix

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix

Comfort Double Room, Balcony | Premium bedding, memory-foam beds, in-room safe, desk
Beach/ocean view
Exterior
Premium bedding, memory-foam beds, in-room safe, desk
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida Europa 3, El Arenal, Llucmajor, Mallorca, 07600
  • Port of El Arenal
    7 min walk
  • Restaurant HSM Son Verí
    1 min walk
  • Son Costa-Son Fortesa Station
    22 min drive
  • Palma de Mallorca (PMI)
    13 min drive

Room options

Double Room (Cycling Package)

  • Sleeps 2
  • 2 Single Beds

Junior Suite (3 adults)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • 18 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

Comfort Triple Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Premium Double Room, Balcony, Sea View

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Single Room, Balcony

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room, Balcony

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Fenix

Mediterranean hotel with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Fenix offers 60 accommodations with laptop-compatible safes and a hairdryer. Rooms open to furnished balconies. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Llucmajor hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Fenix, you're just a quick walk from Port of El Arenal. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hiking/biking trails
  • Just a 1-minute drive from El Arenal Beach and 11 minutes from Parc de la Mar
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Fenix.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This buffet restaurant specialises in Mediterranean cuisine and only serves dinner.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Fenix Playa de Palma
Fenix Playa de Palma
Hotel Fenix Hotel
Hotel Fenix Llucmajor
Hotel Fenix Hotel Llucmajor

Hotel Fenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 77 reviews" "
Rating 8 - Good. 30 out of 77 reviews" "
Rating 6 - Okay. 18 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with welcoming staff.
Great staff, very polite and caring. Gave us a welcome drink when we checked in. Clean hotel and close to the bus stop.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The room was new and clean, position is not too bad from the beach and street with shops.
Stayed 2 nights in Sep 2022

6/10 Okay

Simon

Liked: Property conditions & facilities
Disliked: Room comfort
Ok
Pleasant enough. But noisy. No fridge. Small bed. Small towel. No tea making facilities. No late check out. Other than that ok.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Location, friendly, helpfull staff
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern clean rooms. Tasty brekfast very nice personel.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The hotel was clean and comfortable to stay in. Although the best part about staying here was the customer service provided from the welcoming front of desk, to the workers in the breakfast bar!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, basic, good price!
Good value - low cost for clean place.
Stayed 1 night in Sep 2017

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the hotel was very nice, comfortable and the staff were absolutely lovely the only downfall was that the food was so bad, it lacked so much flavor, the food was mass made and it made it lack taste all together. I would not recommend an all inclusive deal, unless you can bare the taste. However the place itself as accommodation is perfect and the location is great, 5min walk from the Aqua Park and 7min walk to the beach.
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

joaquin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
El hotel y la habitación son correctos. Falta mantenimiento pero Ok. El desayuno es de 8 a 10 , por lo que me lo perdi la mitad de días porque salía temprano a trabajar. Pero lo peor es la dirección del hotel. Llamé y envié 3 mail para un cambio y todavía estoy esperando que me contesten. Pasaron de todo.
Stayed 5 nights in Sep 2024

8/10 Good

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt war gut
Stayed 3 nights in Jul 2024

10/10 Excellent

Laurine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel et emplacement
Super accueil par Antonio, et personnels très sympathique tout au long du séjour prenant soin de répondre à nos demandes (information, conseils, etc).
Stayed 6 nights in Jul 2024

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hele goede service, schoon en prima ontbijt. het is jammer van iets te klein zwembad anders had het een 4 sterren hotel geweest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jordi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

bencheikh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jetait ravi a passer mon séjour a l’hôtel Fenix il est excellent je vous recommande
Stayed 3 nights in May 2024

8/10 Good

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo soggiorno, zona purtroppo vicina alla movida tedesca
Stayed 3 nights in May 2024

8/10 Good

Hsiu Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望能提供洗髮精
Stayed 2 nights in Apr 2024

6/10 Okay

Dominik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Der Bad Mülleimer war noch voll, wurde aber nach dem Bemängeln direkt geleert, Zimmer roch stark nach Rauch, bedecke hatte ein Brandfleck. Im großen Ganzen aber ist die Lage, preis / Leistung aber voll in Ordnung. Man weiß ja was man gezahlt hat und erwartet, demnach würde ich es nochmals buchen.
Stayed 4 nights in Apr 2024

10/10 Excellent

Katarina

Stayed 2 nights in Sep 2023

8/10 Good

Jannik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Anders

Disliked: Staff & service, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um espetáculo!
Ótimo atendimento por parte de toda a equipe! Hotel muito limpo e bem estruturado. Adorei o fato de haver microondas e uma pequena copa para podermos preparar algumas refeições. Quarto fantástico, confortável, cheiroso. Banheiro espetacular. Ficamos muito bem servidas. A localização é também muito boa. Próxima de mercado, restaurantes e da praia. Ótima também com relação aos miradouros — dá facilmente para ir caminhando!
Stayed 3 nights in May 2023

4/10 Poor

Dennis

Disliked: Cleanliness
Stayed 3 nights in May 2023