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Best Western Premier Hotel de la Cite Royale

4.0 star property

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Photo gallery for Best Western Premier Hotel de la Cite Royale

Bar (on property)
Bar (on property)
Superior Room, 1 King Bed, Non Smoking, Balcony | View from room
Couples treatment room(s), Turkish bath/hammam, body treatments
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
12 Place de Verdun, Loches, Indre-et-Loire, 37600
  • Cité Royale de Loches
    ‪4 min walk‬
  • Château de Loches
    ‪5 min walk‬
  • Collegiale de St-Ours
    ‪6 min walk‬
  • Tours (TUF-Tours - Loire Valley)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Duplex, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Duplex, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Best Western Premier Hotel de la Cite Royale

Eco-certified hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Best Western Premier Hotel de la Cite Royale offers 45 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 108-cm LED televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Loches hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Hotel de la Cite Royale. During your stay, you're just a quick walk from Porte Picois. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and bicycles to rent
  • Just a 3-minute walk from Porte Picois and 5 minutes on foot from Cité Royale de Loches
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Hotel de la Cite Royale offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Best Western Premier Hotel de la Cite Royale. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Premier Hotel de la Cite Royale was completed in June 2021.

This 4-star Loches hotel is smoke free.

The hotel hosts a free manager's reception daily.
La cour des saveurs – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bistr'O Baro – On-site bistro. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 9.50 for children
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistr'O Baro
  • La cour des saveurs

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 969 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1866
  • Reception hall
  • Renovated entire property - June 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.5 for adults and from EUR 9.5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Premier Cite Royale Loches
Best Western Plus Hotel de la Cite Royale
Best Western Premier Hotel de la Cite Royale Hotel
Best Western Premier Hotel de la Cite Royale Loches
Best Western Premier Hotel de la Cite Royale Hotel Loches

Best Western Premier Hotel de la Cite Royale Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 189 out of 248 reviews
Rating 8 - Good. 41 out of 248 reviews
Rating 6 - Okay. 14 out of 248 reviews
Rating 4 - Poor. 2 out of 248 reviews
Rating 2 - Terrible. 2 out of 248 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yann

Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

Probably one of the best if not the best hotel we have stayed in Excellent customer service Great facilities Super comfortable stay Cannot wait to return
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good for short stay

Excellent hotel in beatiful old town
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent overall stay but no soap in reception ladies toilet. Also no soap in room bathroom although there were 2 hand lotion bottles, (possible misunderstanding).
Stayed 1 night in Oct 2024

10/10 Excellent

Guy, Haywards Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a beautiful building. Staff were professional, attentive and organised. We ate in the hotel and had a lovely set dinner choice with a perfect wine recommended. Breakfast was not great, especially for €19 per person, but that was ok in the overall stay. We’d happily stay there again and would recommend.
Stayed 1 night in Aug 2024

8/10 Good

PaoTing

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely. In a perfect setting. Very let down by its breakfast. Nothing was available. We waited for 20 minutes before giving up. The restaurant in the evening is nice but they could do with some other dinning options as very upper tier food perhaps offer a bar menu
Stayed 1 night in Jul 2024

8/10 Good

Pascal

Travelled with partner
Liked: Property conditions & facilities
A beautiful property in a great location in the center of Loches, a medieval town. The rooms were adequate but could have had a few more amenities for a 4 star hotel. The hotel seems that it needs to be better managed: welcome at the reception was not great, there were no more towels at the spa and in the room, the shower stall could have been cleaner in the corners.So all in all it could be an amazing hotel but it lacks some key components still.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Loches

Fantastic location in there heart of the beautiful small town of Loches, with views towards the Royal Citadel. Our room had a huge balcony with the same fantastic view as from the main terrace, perfect for a late in-room breakfast. Modern decor inside a beautifully restored 19th Century building. We purchased our tickets for the visit at the hotel and walked to the site. We had diner outside on the terrace, very good cuisine, service is a but junior and not all are English speakers. I am always hesitant when I see "Best Western" in front of a hotel in France, but now I understand the "Premier" brand. 100% recommend.
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in lovely town.

2 night stay. Loches is a wonderful town. Hotel is very clean and front desk service excellent. Room was very clean and well equipped. Did not have breakfast but did have evening meals in the restaurant. Food very good if a bit pricey. Only 4 stars as service on last night in bar and restaurant was very slow and staff were seemingly disorganised. Rooms pricey as not including breakfast but a good base to stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities

Booking not acknowledged

I booked this hotel largely on the reviews on here. It looks great when you arrive- a lovely new car park (although when we arrived at 7pm on a Friday evening it was full - we were just lucky to find a space as someone left). Big problem at checkin in that we had booked a superior room with balcony but there was apparently a problem with communication between hotels.com and the hotel and we were allocated the most basic of rooms. The hotel was almost fully booked and our choice of room could not be honoured - we were ‘upgraded’ to a family room but this was a ground floor room and we had no use for the children’s room. I asked for compensation and was told that was not possible because we had been ‘upgraded’. The room was nice enough but the linens felt mostly polyester and the air conditioning was inadequate - we had a fairly uncomfortable night. On the plus side the room was actually very quiet and on its own on the opposite of the stairwell to the other rooms. Best thing is location as the town is pretty but we would not return for the reasons mentioned.
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly and the hotel was beautiful
Stayed 4 nights in Jun 2024

8/10 Good

Simon

Stayed 2 nights in Apr 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and comfortable room.
Stayed 1 night in Oct 2023

10/10 Excellent

caroline

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new favourite hotel in France, great reception team who sorted a problem out for me, nice restaurant with great staff, comfy beds, it was so nice I made a stop on the way home, Loches is a lovely town as it’s so alive, can’t wait to visit again, thank you .

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer tour 23

We thoroughly enjoyed our experience at this GW and would recommend it to anyone.
Stayed 2 nights in Sep 2023

10/10 Excellent

JAMES

Stayed 1 night in Aug 2023

10/10 Excellent

Sophie, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, it's been open for two years old. The room are very nice and the bed was very comfortable. The staff were very polite and helpful. Loches is a beautiful and quiet town.
Stayed 2 nights in Jun 2023

10/10 Excellent

Janet, Bend

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property in great location. Historic looking on the outside but very modern & high tech on inside. Staff very friendly. Parking a treat.
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to stay

Outstanding- we liked it so much we might change our plans to stay again. Loches is an ancient and evocative city, lots of places to walk and explore and eat. Hotel in a great location. Breakfast was superb. We thought it was wonderful value for money. Lots of superlatives!
Stayed 1 night in Jun 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Just the most perfect place .
Stayed 2 nights in Jun 2023

10/10 Excellent

Predrag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the spacious accommodations - two floors (rather unique) plus another small bedroom within the same suite. We also appreciated impressive architectural details with huge ceiling beams. Parking is conveniently located in front of the hotel and plentiful. Location is excellent and old town and restaurants are just an easy walk away. Hotel and room are in excellent condition and bathroom is luxurious. The only suggestions would be to add a compact refrigerator in the bedroom and also to have some small bar soaps ( we found the liquid soap bottle not functioning properly and not everyone likes the liquid soap option).
Stayed 5 nights in Jun 2023