Hotel with a 24-hour front desk, near Natural History Museum
A restaurant, a business centre and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a fireplace at reception are on-site.
1 Lexham Gardens Hotel offers 56 accommodations with coffee/tea makers and portable fans. Flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at 1 Lexham Gardens Hotel, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and a business centre.
Free WiFi
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Amenities include a front desk safe, a business centre and meeting rooms
Within a 15-minute walk of Natural History Museum and Kensington Gardens
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at 1 Lexham Gardens Hotel.
This 3-star London hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
1 Lexham Gardens Hotel has a restaurant on site.
Languages
Arabic, Bulgarian, English, Filipino, Greek, Italian, Romanian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Free offsite parking
Street parking available
Food and drink
Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 6.90 for adults and GBP 5 for children
A restaurant
Things to do
Library
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Heating
Iron/ironing board on request
Phone
Portable fan
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately GBP 6.90 for adults and from GBP 5.00 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
We should mention
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at 1 Lexham Gardens Hotel.
Property is also known as
1 Lexham Gardens
1 Lexham Gardens Hotel
1 Lexham Gardens Hotel London
1 Lexham Gardens London
Lexham Gardens
Lexham Gardens 1
Lexham Gardens Hotel
Lexham Hotel
1 Lexham Gardens Hotel London
1 Lexham Gardens Hotel Hotel
1 Lexham Gardens Hotel London
1 Lexham Gardens Hotel Hotel London
1 Lexham Gardens Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Last minute shifting was ridiculous. The day before check in we were shifted to another hotel when they should have found a way to Accomodate us in this hotel
We were moved without consent to a Oyo hotel, to a horrible claustrophobic room in a Oyo hotel out of the area we chose. No email warning either. Upsetting experience.
Got to the hotel to be told we were not booked in and it was because link with OYO had been terminated
Receptionist was blunt and rude and delay in having to ring up to find out what was going on with a relocation caused a very stressful rush to a show booked for the evening
So disappointing
Arrived early and left our luggage- charged £5/suitcase! Fair enough, it’s business. But the storage room is not even a proper storage room, you’d be lucky to squeeze yourself in between a massive post and the wall with your luggage!
There were 6 of us in a room. There was barely any space to move. On our first night, the outdoor shisha bar located in the garden of the premises, played loud music from 7pm til about 3/4am. Not one staff did anything about it, husband had to speak to the shisha bar staff and nothing happened. On the second night, toilet got blocked. It was not the first time it has happened accdg to the staff so they decided to transfer us to 3 double rooms, no big room was available. Rooms were a bit better but our room was still overlooking their shisha bar so it was the same problem, lost sleep again! Prior to being moved, we requested for a late check out 1pm and the receptionist said yes and they won't charge us at all. Here comes check out day, husband and I were outside fully confident that our check out has been extended. Apparently they’ll charge us £10/hour/room! We were mortified and we complained. Manager eventually said they won't charge us extra for late check out. No apologies for trying to rip us off. No apologies that we’re in 3 rooms instead of one because of a blocked toilet. No apologies that most of us did not get decent sleep for 2 nights! Just disgusting. That’s just no way to treat customers!
Stay away from this place if you’re looking for rest - it is situated right next to a very loud hookah lounge. People were shouting at each other and carrying on with very loud music all evening until 5am right below our very thin and large windows. We arrived late looking to get some rest - it was incredibly frustrating - did not sleep all night. Also the shower did not drain - gross. Desk staff barely acknowledged us and were checked out. A very bad experience.
I booked at this property at very short notice at a high demand time of year - was impressed that all administration was taken care of, check in was very quick and simple. Hotel is in good location, staff friendly. However, the room I stayed in - can only comment on that - really needs some work doing on it. Windows wouldn't close properly (not great in December), heating didn't work well, carpet quite scruffy etc. Bed and bedding were perfectly fine, very comfortable in fact, but having breeze coming through room wasn't great. The window issue was for both the bedroom and bathroom, with blinds not working properly on window in bedroom either.
Avoid. Next 2 Shisha bar nightclub with loud noise
Avoid.
It's next to Shisha bar night club with extremely loud music all night long. So if you are looking for good night sleep. Look good another place.
Person on reception with poor attitude and only one line he knows. I can do nothing about it.
Came with family but sleep less night for everyone due to loud music noise.
Rooms could do with some work and paint job.
The location is perfect:
- 5 minute walk from 2 underground stations.
- 1 minute walk to Sainsburys
- 5 minute walk to a busy street with restaurants, coffee shops etc.
The rooms aren't big, but they are exactly what we needed for our week stay in London.
Verified traveller
Stayed 6 nights in Dec 2019
8/10 Good
Agnes
Travelled with family
9 Dec 2019
Liked: Cleanliness, staff & service
The toilet was very cold because the window would not close properly ,but apart from that it was fine.
Dirty filthy unfriendly hotel
Breakfast tasteless
There was only one ‘good’ member of staff Mark was lovely - he really needs to move to a ‘nicer’ hotel he is wasted on this filthy rotten place
I intend to make a formal compaint
I travel to London for board meetings so rely on hotels that are clean, comfortable and quiet. The Lexham Gardens Hotel seemed fine for my purposes and I booked a 2 night stay. Unfortunately, after checking in I checked my room and the TV was not working. I reported this to reception and was told they couldn't move me to another room and that a maintenance person would come to my room in 15-20 minutes. Disappointingly, no one turned up so I was without a TV all night. To make things even more frustrating it appeared that my room was directly next to a separate establishment (a shisha bar). I was deafened by singing, dancing, very loud conversations and music until 02.00am. At 10.00pm I complained to reception who advised that they were not connected to the shisha bar and couldn't control the noise but it quietened down at 01.00am! I was very angry by this point as I had a very early start for my board meeting. I couldn't be moved and would have to speak with reception in the morning to see what they could do.
I managed about 3 hours of fitful sleep before my board meeting. Thankfully, I was moved to a quieter room for the next night but this was a completely frustrating and disappointing stay. No mention on checking in or on the website that some of the rooms are very noisy. I cannot recommend this hotel to others.
Verified traveller
Stayed 2 nights in Nov 2019
10/10 Excellent
Verified traveller
Travelled with partner
28 Nov 2019
Liked: Cleanliness, staff & service, amenities
Good location. Lovely lounge. Friendly staff. Bedroom a little tired
Verified traveller
Stayed 2 nights in Nov 2019
8/10 Good
Verified traveller
Travelled with family
24 Nov 2019
Liked: Cleanliness
Staff seemed a bit unpleasant. Never needed their help but they didn’t ever smile. Room was clean and spacious for 4. Bathroom quite small hard to shower. There was a hookah bar in the back and could be quite loud but we all had ear plugs so didn’t really notice.
Verified traveller
Stayed 4 nights in Nov 2019
8/10 Good
Enrique
21 Nov 2019
good ,clean, near to many establishment, small space, sink is not flowing rapidly