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9 Hertford Street

4.5 star property

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Photo gallery for 9 Hertford Street

Superior Apartment | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Club Apartment, 1 Bedroom (with Terrace) | Terrace/patio
Front of property
Club Apartment, 1 Bedroom (with Terrace) | Living area | 55-inch Smart TV with digital channels, TV, fireplace
Superior Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Pet-friendly
  • Parking available
  • Air conditioning
  • Kitchen
  • Fireplace

Explore the area

Map
9 Hertford Street, London, England, W1J 7RJ
  • Piccadilly
    ‪3 min walk‬
  • Green Park
    ‪5 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom, City View

Classic Apartment, 1 Bedroom, City View | Living room | 55-inch Smart TV with digital channels, TV, fireplace

Classic Apartment, 1 Bedroom, City View

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Apartment

Superior Apartment | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Apartment

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Apartment, 1 Bedroom (with Terrace)

Club Apartment, 1 Bedroom (with Terrace) | Living area | 55-inch Smart TV with digital channels, TV, fireplace

Club Apartment, 1 Bedroom (with Terrace)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Balcony

The Cavendish London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1382)
The price is CHF 302
for 1 room
includes taxes & fees
5 Mar - 6 Mar
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About this property

9 Hertford Street

Luxury aparthotel in London
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down duvet, and guests will also find conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at 9 Hertford Street. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This luxury aparthotel has 10 apartments. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine and a fireplace
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Hyde Park and 10 minutes on foot from Buckingham Palace
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of 9 Hertford Street, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The luxury 9 Hertford Street also features dry cleaning/laundry services, a front desk safe, and a lift. Parking is available for a fee.

This 4.5-star London aparthotel is smoke free.

Languages

Arabic, Bulgarian, Croatian, English, French, Macedonian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 45 per day)
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 60 per day

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • 2 pets total
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 8:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per day.
  • Cots (infant beds) are available for GBP 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: GBP 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 60.0 per day
  • Rollaway bed fee: GBP 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
9 Hertford Street offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

9 Hertford Street Apartment London
9 Hertford Street Apartment
9 Hertford Street London
9 Hertford Street London
9 Hertford Street Aparthotel
9 Hertford Street Aparthotel London

9 Hertford Street Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 108 reviews
Rating 8 - Good. 16 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4 stars but a bit disappointing. No huge issues, more like death from 1,000 cuts. Great first impression; large, well appointed, light, airy, wonderful bedding. Windows face pub. Closing them works but we like to feel a breeze and hear the raindrops. Bathroom - toilet clearly not scrubbed, dirt in corner behind door, toilet flush from 60’s, shower/tub highest off ground I’ve seen. Kitchen - ample amenities (lovely teapot and cozy). Washer/dryer was a HUGE factor in renting place, but no instructions. Had to go to YouTube to figure out. 2 hours to dry 2 pairs of jeans! Dining area was elegant, an example, like bedding, that made place comfortable. Living room spacious and relaxing though one of couches lacked support. You sat and sunk! Large desk offered excellent workspace, but would have been practical to have phone charger or accessible electric outlet. Again, nice apartment, but small details detracted from overall. Bigger detail - when walking into bedroom, we often smelled faint cig and weed odor coming from air ducts directly above threshold. Interior soundproofing lacked. Every time people across hall opened door, our door rattled. Sounded like someone coming into our place. NOT good! So many little details could have been improved, so many missed opportunities to make us love 9 Hertford. Overall, a decent apartment, but with few adjustments, could have been great. For money we paid, and great first impression, we expected more. Great service from staffer Lourdes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, room comfort
This is a must stay!
This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susannah

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Stayed 5 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Stayed 9 nights in May 2024

10/10 Excellent

Burton

Liked: Cleanliness, room comfort
Would definitely recommend
The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.
Stayed 1 night in Jun 2024

10/10 Excellent

Gareth

Liked: Cleanliness, room comfort
Very beautiful apartment, would highly reccomend
Stayed 1 night in Jun 2024

8/10 Good

anthony

Liked: Cleanliness, room comfort
I’d stay again
We stayed in apartment 402 for three nights during our time in London. For us the location was perfect. Just off the main road on a quiet street. This apartment, 402, was a bit dated and could use some new features. The carpet was stained and worn out and the furniture was old but it didn’t affect the stay. We cooked and used the kitchen everything worked just fine. The kitchen had a dishwasher and a washer dryer combo that we used too. The apartment has a huge balcony that is very nice but it connects to the apartment next door and there was no way to close it off. The unit had two huge TVs and we were even able to mirror our iPhone to the tv and watch Netflix on it. The staff was very friendly and helped us to the unit and even helped us when the safe locked us out. The unit is huge com To the hotel room our friends had and having a kitchen saved some money.
Living room
Kitchen
Bedroom
King size bed
Stayed 3 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

8/10 Good

l

Liked: Cleanliness, amenities, property conditions & facilities
Spacious Great bed and linens and very quiet. Staff did everything to make our stay nice. The unit needs some work. Maybe get rid of the tired carpet and some paint
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Ricky

Stayed 5 nights in Apr 2024

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities
Outstanding service. Convenient location for dining and shopping. Very comfortable suite.
Stayed 2 nights in Mar 2024

4/10 Poor

Laura

Travelled with family
Run-down, average at best
Our stay was mediocre at best. The unit was much more run-down than I expected. The cabinets in the kitchen had lots of 'worn out' areas by the cabinet pulls. The couches/chairs were very warn and dirty looking. It has obviously not been update in a very long time. The carpet is worn. The bathroom is worn out too. Overall not very impressed w/the unit for the price. The younger man at the front desk seemed dismissive and unfriendly. The woman and older man we only saw once were friendly. Often the front desk was empty. Upon check-out I could not reach anyone. I sat in lobby for an hour at 10am - nobody came. I called the number repeatedly including 2 numbers that are on a business card located in lobby. Left voicemails and they were never returned. Nobody ever showed up.
Stayed 3 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
9 Hertford St
Great location, stayed for a treat for partners birthday. Well appointed and clean, great staff. Balcony was a bonus too.
Stayed 2 nights in Mar 2024

2/10 Terrible

Alexander

Stayed 1 night in Mar 2024

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
A bit disappointed on this occasion, bath plug wouldn’t operate and the bath wouldn’t drain when taking a shower. Wife was disappointed she couldn’t take a bath. From 9am each day there was constant banging which was extremely disturbing and annoying as a kitchen or something was being installed so constant non stop banging on walls. Very noisey due to windows having no sound insulation and cars beeping and lots of noise outside. We will be looking at other locations on our next stay in London and have cancelled our booking here for September
Stayed 2 nights in Feb 2024

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, room comfort
Fantastic pied-a-terre
Fantastic. Huge (for London) one bed apartment for a quarter of the price of the grand hotels a couple of streets over. Location is brilliant, right in the middle of Shepherds market, so every bar and restaurant you can imagine. If we move back to London, this is where we’ll live. I have no idea how they do this for this price in this location.
Stayed 1 night in Jan 2024

10/10 Excellent

anton

Stayed 3 nights in Jan 2024

10/10 Excellent

Gosia

Travelled with family, Travelled with family and small children
Liked: Amenities
Great location, clean and well equipped, friendly and helpful staff.
Stayed 2 nights in Dec 2023