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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
View from property
Cocktail bar
Indoor pool
Cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • IFS Cloud Royal Docks Station
    ‪16 min walk‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Single Beds, Non Smoking

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

DoubleTree by Hilton Hotel London ExCel

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4.2 out of 5, Very good, (1003)
The price is CHF 597
for 1 room
includes taxes & fees
18 Mar - 19 Mar
DoubleTree by Hilton Hotel London ExCel

About this property

Aloft London Excel

Eco-certified hotel connected to the convention centre in London with a fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Docksider Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by car from London Stadium and 11 minutes from O2 Arena
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the eco-certified Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
WXYZ – This cocktail bar only serves light fare. Happy hour is offered.
Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1016 reviews
Rating 8 - Good. 265 out of 1016 reviews
Rating 6 - Okay. 72 out of 1016 reviews
Rating 4 - Poor. 33 out of 1016 reviews
Rating 2 - Terrible. 40 out of 1016 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location for the Excel
Nice hotel, great location for the Excel
Stayed 1 night in Dec 2024

2/10 Terrible

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Daanyaal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of work going on. Poor
Stayed 1 night in Oct 2024

10/10 Excellent

Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

james

Stayed 2 nights in Oct 2024

2/10 Terrible

Paris

Stayed 1 night in Nov 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service, room comfort
Okay but attention to detail missing
Nice hotel, let down by some details. Charging £20 for parking is a bit much and a further £25 “which will be returned in a few days” wasn’t a great start. I get taking card details, but shouldn’t be taking money… Room was spacious and clean, but no power point by a mirror for my wife to do her hair. I went for a swim, and the first changing booth didn’t have a lock on it. Went to do a timed swim so checked the clock when I set off. Swam some lengths and checked the clock which hadn’t moved - clearly the battery had run out and not been replaced. The little things make the difference between average and good…
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property and staff. Well Done
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Aloft Hotel London transportation to Heathrow Airport and other places, it was very convenient but the only thing l didn't really like was their gym. The gym is not spacious and they don’t have enough equipments in there that’s all.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel. We had a spacious room (although it was the disabled room), it was clean and the bed was really comfortable. Food in the bar was also really good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent and friendly customer service! Easy check in and they provided extra assistance with a nice cup of coffee after an overnight flight. I would be very happy to stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O2 Visit
We were visiting the O2, even though this hotel is next to The Excel it is also a great location for the O2. Easy access to the Cable Car across the Thames (2 stops on the DLR) or a couple of stops on the tube/DLR.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pillows were too flat and old. Lights wouldnt turn off at night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Excel
Decent sized room. Quiet location. Friendly staff. Very convenient to Excel and the DLR. Pillows on the bed were flat and very uncomfortable. Weird lighting in room. Could not find a switch to turn the lighting off over the coffee making station in room which was annoying when we went to sleep. Really appreciated the gym, pool and sauna facilities. Two days there were mum and baby classes going on in pool - which was a bit of a squeeze, but they were friendly enough. Just something to be aware of if you're planning a day time swim.
Stayed 1 night in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay Big spacious room Time in the pool Friendly staff The only thing was the heating was a bit tricky to turn down
Stayed 2 nights in Nov 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, staff friendly, Tv wouldn’t connect to my devices is my only negative
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Hotel staff were great and a great location near to the Elizabeth Line
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spacious room, quiet, comfy bed, excellent bathroom
Stayed 4 nights in Oct 2024