This hotel features a lift, designated smoking areas and a front desk available during limited hours. Bathrooms are shared and housekeeping is available on request.
City Gate Guest House offers 32 accommodations with an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests have access to shared bathrooms. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at City Gate Guest House. During your stay, you'll be within walking distance of Brick Lane.
Free Wi-Fi (speed: 25+ Mbps)
Amenities include a lift
7 minutes by car from Tower Bridge and 8 minutes from Queen Elizabeth Olympic Park
City Gate Guest House offers its guests a lift. The front desk is open around the clock.
Smoking is allowed in designated areas at this 4-star London hotel.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
No on-site parking available
Conveniences
Limited-hour front desk
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (305 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bathroom
Shared bathroom
Food and drink
Electric kettle
Tea bags/instant coffee
More
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 9:30 PM and 5:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: EUR 150 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-in fee: EUR 15 for check-in between 9:30 PM and 5:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:30 AM - 11:30 PM. Front desk staff will greet guests on arrival.
Property is also known as
CITY VIEW
City Gate Guest House Hotel
City Gate Guest House London
City Gate Guest House Hotel London
City Gate Guest House Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms are small, the internet is shocking, Tv doesn't work. The floorboards are so loud that anytime anybody moves you can hear it, the walls are paper thin. No sinks for water. Would not stay again.
The room size was great, mattress uncomfortable, and no a/c made for poor sleeps on hot days.
Zoriana
Stayed 2 nights in Jun 2024
8/10 Good
Verified traveller
Travelled with group
23 Jun 2024
Liked: Cleanliness, staff & service
Good location but very basic hotel
Cheap & good location for gig at Olympic Stadium. Very basic & room was very hot so could have done with a fan or something. But ideal & good price for a one night stay.
We stayed here qhile coming to a concert so needed somewhere just to leave our belongings and sleeo for the night. The staff were extremely helpful and friendly and had a 24 hour call service if there were any problems. Was about a 5 minute walk to the closet train station, tube station and bus stop so very easy to comunte anywhere. Will most definitely be staying here again :)
Caroline
Stayed 1 night in Jun 2024
4/10 Poor
Zachary
Business traveller
12 Jun 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The place is basic and clean. The WiFi never worked once during my two-night stay (signal was fine and could connect but there was no internet). No one in the lobby to help fix it. Bed left my back sore. It was fairly quiet but the walls are thin and I could hear other guests.
Wish I could have given a better review. We messaged the property we would be arriving late. The night time receptionist should have met us at the door but no one was there. It’s cold in London and thankfully one of the guests let us into the building around 1am. We called and messaged for about an hour until someone finally came. While we waited we began looking for other last minute hotels or being forced to sleep in the lobby. While waiting for the reception inside the lobby someone barged through the door (not a guest of the location) also looking for a room then left. Not the best security system, the room is average, the street noise is loud and we will not be back.
Melissa
Stayed 1 night in Jun 2024
6/10 Okay
Paul
Travelled with group
31 May 2024
Stay was good , area is average, . City Gate Guest House , they are good at taking moneyfor stay . But they ask for a deposit on the day , and say they will refund you . But ater a week now still no REFUND, Very poor beware .
Generally good, Good basic, no frills accommodation.
If that is what you want, then that is what you will get.Host
very helpful and friendly. Allowed me to book in early with no extra charge, which was most appreciated.
David
Stayed 2 nights in May 2024
2/10 Terrible
Hafsa
Travelled with partner
14 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at this property for one night, we were told upon arrival that we would need to pay £25 for a key, nowhere in the booking policy or email was this specified, when I contacted the property prior to our stay with additional queries my messages were not responded to. Managers/bosses need to do better. The shower pressure was terrible, we literally had three drops of water from the shower head which was super annoying.
A positive - thankyou to the guy who supported us with our stay who had only been working there for three days, was very patient with us and did his utmost to help with our frustrations.
The description on the Expedia website was inaccurate prior to making the booking.
I would not have made the booking if I had known that the bathrooms/ toilet facilities were not private. I made a reservation for my partner and myself to go to a room complete with "private" bathroom and "toilet" as part of a romantic weekend . This was ruined as we found we had taken up accommodation in a hostel where one bathroom / toilet was shared between 403 [ our room] , 401 and 402.
One of the managers was informed I wanted to make a formal complaint on the Saturday
and then they mentioned they would try to offer an upgrade. In the end they never got back to me.
We found pubic hairs on the floor of our guest room., the bed was far too hard to sleep on comfortably and we were initially were requested to make a deposit of £40 for the keys as a deposit. When I made enquires prior to the City Gate, I was informed about none of this.
The experience of this hotel [ aca hostel] ruined our romantic weekend and in the end we had to leave on the Saturday as the whole experience was too dreadful