City Gate Guest House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Gate Guest House

Double Room, Shared Bathroom | Lobby
Double Room, Shared Bathroom | Balcony view
Standard Studio, Private Bathroom | Lobby
Double Room, Shared Bathroom | Balcony view
Standard Double Room, Shared Bathroom | Iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Free WiFi

Explore the area

Map
57 Colebert Avenue, London, England, E1 4GS
  • Brick Lane
    3 min drive
  • Liverpool Street
    6 min drive
  • The Gherkin
    7 min drive
  • London (LHR-Heathrow)
    70 min drive

Room options

Basic Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Standard Studio, Private Bathroom

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

City Gate Guest House

Hotel in London, near Tower Bridge
This hotel features a lift, designated smoking areas and a front desk available during limited hours. Bathrooms are shared and housekeeping is available on request.
City Gate Guest House offers 32 accommodations with an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests have access to shared bathrooms. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at City Gate Guest House. During your stay, you'll be within walking distance of Brick Lane.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include a lift
  • 7 minutes by car from Tower Bridge and 8 minutes from Queen Elizabeth Olympic Park
City Gate Guest House offers its guests a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this 4-star London hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (305 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Shared bathroom

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 9:30 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 15 for check-in between 9:30 PM and 5:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:30 AM - 11:30 PM.
Front desk staff will greet guests on arrival.

Property is also known as

CITY VIEW
City Gate Guest House Hotel
City Gate Guest House London
City Gate Guest House Hotel London

City Gate Guest House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 6 out of 54 reviews" "
Rating 4 - Poor. 6 out of 54 reviews" "
Rating 2 - Terrible. 5 out of 54 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, front desk called me to check in on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robson

Stayed 2 nights in Sep 2024

10/10 Excellent

che ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Rhondel

Liked: Cleanliness, staff & service
Good customer service
Usef was very polite and friendly…
Stayed 2 nights in Aug 2024

2/10 Terrible

Kallen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are small, the internet is shocking, Tv doesn't work. The floorboards are so loud that anytime anybody moves you can hear it, the walls are paper thin. No sinks for water. Would not stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nice area and good staff.
Stayed 1 night in Jun 2024

6/10 Okay

Zoriana

Disliked: Amenities, property conditions & facilities
The room size was great, mattress uncomfortable, and no a/c made for poor sleeps on hot days.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location but very basic hotel
Cheap & good location for gig at Olympic Stadium. Very basic & room was very hot so could have done with a fan or something. But ideal & good price for a one night stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful not keen on sharing a bath room with others, but it was ok for just one night
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here qhile coming to a concert so needed somewhere just to leave our belongings and sleeo for the night. The staff were extremely helpful and friendly and had a 24 hour call service if there were any problems. Was about a 5 minute walk to the closet train station, tube station and bus stop so very easy to comunte anywhere. Will most definitely be staying here again :)
Stayed 1 night in Jun 2024

4/10 Poor

Zachary

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The place is basic and clean. The WiFi never worked once during my two-night stay (signal was fine and could connect but there was no internet). No one in the lobby to help fix it. Bed left my back sore. It was fairly quiet but the walls are thin and I could hear other guests.
Stayed 2 nights in Jun 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wish I could have given a better review. We messaged the property we would be arriving late. The night time receptionist should have met us at the door but no one was there. It’s cold in London and thankfully one of the guests let us into the building around 1am. We called and messaged for about an hour until someone finally came. While we waited we began looking for other last minute hotels or being forced to sleep in the lobby. While waiting for the reception inside the lobby someone barged through the door (not a guest of the location) also looking for a room then left. Not the best security system, the room is average, the street noise is loud and we will not be back.
Stayed 1 night in Jun 2024

6/10 Okay

Paul

Travelled with group
Stay was good , area is average, . City Gate Guest House , they are good at taking moneyfor stay . But they ask for a deposit on the day , and say they will refund you . But ater a week now still no REFUND, Very poor beware .
Stayed 2 nights in May 2024

10/10 Excellent

Chitradai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Gilliane Mae

Travelled with group
Liked: Cleanliness, staff & service
.
Stayed 7 nights in May 2024

8/10 Good

David

Travelled with group
Liked: Staff & service, room comfort
Good, basic, no frills reasonable accommodation .
Generally good, Good basic, no frills accommodation. If that is what you want, then that is what you will get.Host very helpful and friendly. Allowed me to book in early with no extra charge, which was most appreciated.
Stayed 2 nights in May 2024

2/10 Terrible

Hafsa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at this property for one night, we were told upon arrival that we would need to pay £25 for a key, nowhere in the booking policy or email was this specified, when I contacted the property prior to our stay with additional queries my messages were not responded to. Managers/bosses need to do better. The shower pressure was terrible, we literally had three drops of water from the shower head which was super annoying. A positive - thankyou to the guy who supported us with our stay who had only been working there for three days, was very patient with us and did his utmost to help with our frustrations.
Stayed 1 night in May 2024

4/10 Poor

Sam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No so good, shared bathroom was always water on the floor. Do into the dorms wasn't able to lock. Overall, a poor place to stay.
Stayed 2 nights in May 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Richard

Stayed 2 nights in Apr 2024

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gaganjot

Liked: Cleanliness, staff & service, property conditions & facilities
♥️
Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The description on the Expedia website was inaccurate prior to making the booking. I would not have made the booking if I had known that the bathrooms/ toilet facilities were not private. I made a reservation for my partner and myself to go to a room complete with "private" bathroom and "toilet" as part of a romantic weekend . This was ruined as we found we had taken up accommodation in a hostel where one bathroom / toilet was shared between 403 [ our room] , 401 and 402. One of the managers was informed I wanted to make a formal complaint on the Saturday and then they mentioned they would try to offer an upgrade. In the end they never got back to me. We found pubic hairs on the floor of our guest room., the bed was far too hard to sleep on comfortably and we were initially were requested to make a deposit of £40 for the keys as a deposit. When I made enquires prior to the City Gate, I was informed about none of this. The experience of this hotel [ aca hostel] ruined our romantic weekend and in the end we had to leave on the Saturday as the whole experience was too dreadful
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024