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Canopy by Hilton London City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton London City

Bar (on property)
Restaurant
Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Financial District
    1 min walk
  • Kagura Sushi
    1 min walk
  • Aldgate Station
    1 min walk
  • London (LHR-Heathrow)
    70 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms) | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness) | In-room safe, desk, laptop workspace, blackout curtains

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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Front of property

Hotel Saint

Free WiFi
Air conditioning
Gym
Laundry
4.6 out of 5, Wonderful, (1062)
The price is CHF 143
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Saint

About this property

Canopy by Hilton London City

Eco-certified London hotel in London City Centre with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Tower Bridge and London Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 575 out of 791 reviews" "
Rating 8 - Good. 149 out of 791 reviews" "
Rating 6 - Okay. 38 out of 791 reviews" "
Rating 4 - Poor. 11 out of 791 reviews" "
Rating 2 - Terrible. 18 out of 791 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vijay

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The good and not so good
The good: My room was great, very quiet and spacious. Perfect location, near Aldgate station, Spitalfields Market and Liverpool st. Breakfast was solid, though long queues for the 2 coffee machines. The bad: The front desk employees were not very pleasant or helpful. I arrived in the morning on an overnight flight and asked if they might have a room available a bit earlier than their usual check-in time, 3pm. The person I dealt with said they'd try to have it cleaned earlier but couldn't guarantee and were impatient about taking payment even though no one was waiting behind me. I went for a long walk and when I came back to the hotel at 2pm to see if my room might be available the front desk person said it'd be ready in 10 minutes. Great. I went up to the desk after 10 minutes and they said the same thing. Then 3pm came around and the room still wasn't ready. There were a bunch of guests waiting in the lobby for rooms by now. An employee eventually came to me with a key shortly after I asked what the issue was. He said nothing and put the key in my hand and didn't let me know where the room or lifts were. I had to go to the desk to ask. I understand that an earlier check-in is an exception, however the employees could have communicated the situation clearly to avoid disappointment. They also could have been a lot nicer to guests waiting for rooms beyond the check-in time. In the end I just avoided dealing with them and enjoyed the room & convenience of the location.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the canopy hotel, rooms were very clean & lovely, couldn’t fault the staff & service provided . Nice breakfast & lobby area too. Good location, would like to stay again one day :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Henrietta

Stayed 1 night in Sep 2024

10/10 Excellent

Eduard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nayeema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Deland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice clean rooms
Stayed 2 nights in Sep 2024

8/10 Good

Jiyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Stayed 4 nights in Aug 2024

10/10 Excellent

Esmail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with an interesting concept! Staff was very friendly and helpful, short walk to the underground station! I would definitely stay here again the next time I return!
Stayed 2 nights in Sep 2024

10/10 Excellent

Astrid, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Abdulazaz

Stayed 1 night in Aug 2024

8/10 Good

Adebola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good!
Stayed 1 night in Aug 2024

8/10 Good

gregory j, massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay again. Perfect for business purposes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and it was convenient to transit.
Stayed 4 nights in Aug 2024

6/10 Okay

R

Business traveller
Liked: Cleanliness, staff & service
Sink was clogged.
Stayed 1 night in Jun 2024

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ranjana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 4 nights in Aug 2024

8/10 Good

Sargiss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly staff and an amazing environment
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fab stay for birthday celebration. Room decorated and treats left in room. Gorgeous room. Lovely view. Staff all very friendly. Great location.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the City. Roof bar views are stunning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 2 nights in Aug 2024