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Aparthotel

Chelsea Cloisters Serviced Apartments

3.5 star property

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Photo gallery for Chelsea Cloisters Serviced Apartments

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Exterior
Penthouse | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Fridge, microwave, stovetop, cookware/dishes/utensils
Penthouse | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Natural History Museum
    ‪11 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Studio, 1 Double Bed

In-room safe, individually decorated, individually furnished

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Bedroom Apartment (1 double bed and 1 sofa bed)

In-room safe, individually decorated, individually furnished

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | Living area | Flat-screen TV

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Penthouse Two Bedroom Apartment

In-room safe, individually decorated, individually furnished

Penthouse Two Bedroom Apartment

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | In-room safe, individually decorated, individually furnished

Executive Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

In-room safe, individually decorated, individually furnished

Studio

  • Sleeps 2

View all photos for Executive Studio Room

In-room safe, individually decorated, individually furnished

Executive Studio Room

  • Sleeps 2

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedrooms Apartment

In-room safe, individually decorated, individually furnished

Two Bedrooms Apartment

  • Sleeps 4

Similar properties

Front of property
Presidential Apartments - Kensington
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  • Washer
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,902 reviews
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About this property

Chelsea Cloisters Serviced Apartments

Aparthotel with a 24-hour front desk, 10-minute walk to Sloane Square
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. A washer/dryer, free WiFi and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a weekly basis.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Sloane Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Sloane Square and Natural History Museum
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Reviews

Chelsea Cloisters Serviced Apartments Reviews

7.0

Good

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 2397 reviews
Rating 8 - Good. 821 out of 2397 reviews
Rating 6 - Okay. 535 out of 2397 reviews
Rating 4 - Poor. 285 out of 2397 reviews
Rating 2 - Terrible. 258 out of 2397 reviews

Reviews

8/10 Good

Amy, San Diego

Travelled with family
Liked: Cleanliness
convenient and safe, good value
Stayed 5 nights in Sep 2025

10/10 Excellent

Alnoor

Liked: Cleanliness, property conditions & facilities
Easy and efficient check in. Excellent clean apartment. Only issue is only one elevator working so long waits to get into the tiny elevator. Otherwise a great place to stay!
Stayed 7 nights in Aug 2025

8/10 Good

Lorena

Liked: Room comfort

Great location- not what it looks in the pictures

The location is amazing! The size of the room and kitchen for the short period of time is great. Downside smelled bad. Smelled like molding and cigarette. I kept the windows open the whole time for the smell. The front desk stuff at the check in was ok Didn’t explain anything how to get the room I had to carry my luggage up and downs small stairs instead of telling me that the hall elevator was going to the same place and I just had to walk more. I would’ve rather walk with my luggage (has wheel) than going up and down stairs carrying myself . Needs more cleaning. I found a pair of socks under the table (not mine ) Pictures don’t look like reality at all. Not sure where the pictures are from but it’s not this hotel for sure. Overall price is good, location great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ifeanyi

Travelled with family and small children
Liked: Cleanliness
Perfect
Stayed 2 nights in Aug 2025

4/10 Poor

Bryce

Disliked: Property conditions & facilities
The apartment we got was nothing like the pictures online. The reception area is nice but rest of building old and grotty. Lifts always breaking down. The apartment we had was in very poor condition. We would not stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
An excellent choice for location for shops, eateries. Clean and safe. Executive studio was a great size. Staff were outstanding!! Especially Sam and Jane on front desk.
Stayed 1 night in Aug 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
I endured extreme cyber warfare and economic espionage facilitated by the staff on their WiFi networks. They even brought in electricians, shut down the elevators and made me climb nine floors in and out. They also entered my room and took pictures of my receipts for sims and new devices that were ruined as a result, They had also stolen the charging cable to destroy evidence. I have asked for a refund and got nothing. I intend to dispute this with my bank and sue them along with every hotel that cooperates with the Epstein network who is doing this to me.
Stayed 6 nights in Aug 2025

8/10 Good

NICHOLAS

Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Great place in walking distance to lots of London areas including the Kings Road Chelsea. Property was an upgrade for me so plenty big enough for one and it was kitted out with everything you could possibly need. I would have liked a few more home furnishings in the main living area including a side table, cushions on the sofa and a rug on the floor to make it feel a bit more homely. There was issues with the use of the windows not functioning properly but otherwise it was a really nice place. Definitely good value too and ideal area to base yourself in central London.
Stayed 1 night in Jul 2025

6/10 Okay

Joy

Travelled with family
Fabulous location. Friendly staff. The elevator was out and the laundry didn’t work well. Kitchen and bathroom was tiny and awkward layout. Beds were comfy. We traveled as a family of four and planned to cook in for some meals, but wound up eating out because the layout of the kitchen and living area was too small for us.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment offered cozy, well-appointed bedrooms and a fully equipped kitchen that made meal preparation easy and convenient. Its location is excellent—just a 10-minute walk from the train station, making travel hassle-free. Plus, having a supermarket only 50 meters away was incredibly convenient for daily essentials. A great choice for both short and extended stays!
Stayed 4 nights in Jul 2025

8/10 Good

Elena, Mexico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy and Convenient, Great Service We stayed as a group of three, and while the space is a bit small and not luxurious, it had everything we needed to cook a simple meal. There’s a supermarket just two minutes away, which helps save on water and snacks. It was quite hot and there’s no air conditioning, but the hosts were very helpful and brought us fans that made a big difference. The location is great—there are restaurants and public transportation nearby and a Starbucks just 5 minutes away. The reason I’m not giving it 5 stars is because, once we set up the sofa bed (since we were three people), the space felt very tight. Also, being at street level means there’s some noise. Overall, great service and a convenient place to stay if you’re looking for something practical and well located.
Stayed 5 nights in Jul 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient and good area of London, clean.only issue was no air conditioning in this particular room though there may be on other rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities Would definitely stay again
Stayed 3 nights in Jul 2025

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness
Great location, perfect for a short stay in London
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent price for the quality on offer and at the last minute when all things considered, Sabrina Carpenter was playing at Hyde Park! It gave me peace of mind to know I had somewhere to lay my head with close proximity (walking distance) to/from the events! Thank you very much!
Stayed 3 nights in Jul 2025

8/10 Good

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Apartment located in a very pretty and safe area. Lovely cafes and restaurants near by. Staff very friendly and helpful. Within walking distance of Hyde Park. You'll need to take public transport or taxi to get to Westminster and other sites. Apartment was clean, although kitchen a little tired looking. No air conditioning in the room. Which would have been great as there was a heatwave during my stay. It was great to have a washing machine in the room.
Stayed 5 nights in Jun 2025

4/10 Poor

María Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Philip, Portsmouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean studio apartment. Great location, great price, friendly staff. No restaurant or bar on site, but lots of local options available.
Stayed 1 night in Jun 2025

10/10 Excellent

Trudie Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & friendly. Clean & tidy, perfect apartments. Next door valet parking. Perfect location, we were visiting Royal Brompton hospital & it was an easy stroll from here.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Advertised as serviced apartments which expected to be daily. Full size ironing board would be good
Stayed 5 nights in Jun 2025