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23 Jul 2023 by Salvatore Guttilla - Assistant Residence Manager
Dear Georg, thank you for your feedback. We are glad that you found the location of the property convenient and the staff friendly.We hope we can welcome you again soon.Kind regards,Salvatore Guttilla - Assistant Residence Manager
29 Nov 2021 by Isabel / Receptionist
Dear Laura, Thank you for your kind review! We hope to greet you again soon! Kind regards,
2 May 2021 by Titou, Senior Receptionist
Dear Guest, We are glad to receive such a good feedback, Thank you for trusting Citadines South Kensington, we are delighted you enjoyed your stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as they indicate the areas where we can further improve.
1 Apr 2019 by Anthony Bull
Dear Reviewer, Thank you very much for the positive feedback score. We are delighted to know that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager
22 Oct 2018 by Anthony Bull
Dear Henrik, Thank you very much for submitting a positive review score and comments. We are truly happy to know that you enjoyed our fantastic location perfect for London sightseeing and shopping. We truly look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager
26 Sep 2017 by Daniela
Dear guest, Thank you for staying at Citadines South Kensington and for taking the time to write about your stay with us. We are truly delighted to read that you enjoyed your experience with us and it pleases us to read such lovely feedback about our apartments, staff and the facilities that we offer. I will share your positive feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again. Best wishes, Daniela Codreanu
24 Apr 2017 by Daniela
Dear guest, Thank you for posting a glowing review of your stay with us at Citadines South Kensington. We are delighted that our apartment met your expectations and we would like to thank you for your feedback. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests. We very much appreciate your kind words about staff and look forward to offering you a warm welcome on your next visit to London. Best wishes, Daniela Codreanu
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, a library, and multilingual staff are also featured at the eco-certified Citadines South Kensington London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This London aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Citadines South Kensington London offers 92 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
