citizenM London Shoreditch

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Shoreditch

Building design
Lobby sitting area
Lobby lounge
King Room | Premium bedding, pillow-top beds, desk, laptop workspace
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Old Spitalfields Market
    7 min walk
  • Bull in a China Shop
    1 min walk
  • Shoreditch High Street Overground Station
    3 min walk
  • London (LCY-London City)
    28 min drive

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM London Shoreditch

Hotel with a 24-hour business centre, a quick walk to Old Spitalfields Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM London Shoreditch. During your stay, you're just a quick walk from Brick Lane. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Old Spitalfields Market and Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site lobby lounge. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Werner

Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Stayed 3 nights in Sep 2024

8/10 Good

Hyeon Jeong, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for work trip convenience but it was lacking food menu and no room service.
Stayed 5 nights in Sep 2024

10/10 Excellent

raewyn

Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

6/10 Okay

May

Stayed 2 nights in Aug 2024

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff at check in and check out. Room was lovely and clean and bed was mega comfy. Bathroom clean and shower was fab!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The food was really terrible. It was probably the worst plane food you could have. I would stay here again but I would avoid the food. The front elevator room was also dirt and had me worried for a second but once I got to the lobby and my room those worries went away.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ranu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place, reasonable price, great neighborhood
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not as good as sister CitizenM Hotels
Had booked CitizenM Shoreditch after a wonderful stay in CitizenM Copenhagen. Tried to check in electronically at front desk but the system didn’t work. Checked in with staff who said the room we had booked was unavailable and could we stay in an accessible room instead. This room was not as nice as the room we had booked, the bathroom in particular was nothing like advertised. We asked to move and were refused this request but were told that we would be called the following day to see if any rooms available then. The call wasn’t placed until 4.30pm at which stage there was no point in changing. Also three lifts in the building and only one working and these frequently took ages to arrive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ophelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staffs
This is my 4th time to stay in citizen M in London. This is my first time to stay in Shoreditch one. staffs are friendly and very helpful Unfortunately, the lovely toy in the bedroom is a bit dirty and you can see the show gel bottle a bit dirty, hope they can improve.
Stayed 2 nights in Aug 2024

10/10 Excellent

Izzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel bc it was cheaper compared to others last minute, ended up being my favorite part/area of my London trip! Very friendly, very clean, overall very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024