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citizenM London Victoria Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Exterior
Point of interest
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Palace Theatre
    2 min walk
  • Apollo Victoria Theatre
    3 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1781)
The price is CHF 167
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a 24-hour business centre, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. All 226 rooms boast iPads, and offer pillowtop beds and iPod docking stations. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Victoria Palace Theatre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upmarket property has 226 rooms over 9 floors. IPads and pillowtop beds are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads and iPod docking stations
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes on foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1150 out of 1507 reviews" "
Rating 8 - Good. 269 out of 1507 reviews" "
Rating 6 - Okay. 53 out of 1507 reviews" "
Rating 4 - Poor. 16 out of 1507 reviews" "
Rating 2 - Terrible. 19 out of 1507 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Elissa

Travelled with partner
There is no customer service. You have to check yourself in and make your room key. You have to Check yourself out. The bed is up against the wall. You have to be a gymnast to get in and out. There is no electric outlet in the bathroom and the hairdryer has a very short cord and the outlet is near the floor. You have to be 3 feet tall to use the hairdryer in front of the mirror in the bedroom While much of the hotel is high tech there is no USB ports in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Selma

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebenezer

Travelled with group
I love the location. Good breakfast, very close to the Victoria Station and few minutes from the Palace. Room may not be super big but very comfortable and modern. Staff very nice and polite! Will sleep there again if I happen to pass through central London
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Very good hotel clean and good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close to everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kwabena

Travelled with partner
Liked: Amenities
Everyone was amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off the tube
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurajane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, modern, colorful and happy. The staff was very pleasant and helpful. Breakfast was wonderful. Coffee was exceptional. Rooms are small, but clean and have everything you need including a refrigerator drawer. We would definitely choose citizenM again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Alhagie Sait

Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
24 hour bar in the hotel. What is wrong with that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for London. You 5 minute walk from the Victoria stations nd also walking distance from Buckingham place! Small room but they were Clear rooms and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard good things about this chain from a fellow traveller, so I decided to give it a try. I had a great room, the food was good, service was great and it was a really convenient location at a reasonable price. Wins all around! Will definitely stay again and will try other locations in other parts of the world.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high tech room with very comfortable bed and very nice toilet in the room. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Guoxiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is ok
Stayed 3 nights in Aug 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities
For a senior such as myself,the modern style of the hotel i.e i-pads to work lights and blinds was a little bit confusing and did not suit my taste. But the young staff on site were very helpful and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location near Victoria Station. I've stayed before. I wish they had laundry facilities/send out available. I had to make do. Other than that, another happy stay at a CitizenM. Breakfast, as always, was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer is broken( not producing enough hot air) Other than that everything is good. Breakfast is a big pricy.
Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Travelled with family
Just too small
Stayed 4 nights in Sep 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with friendly staff. Bed was comfortable. Love the modern decor and high-tech controls of the lights, curtains, temperature, and TV. Location was on point; close to restaurants, Victoria train station, major sights are walkable. We highly recommend!
Stayed 4 nights in Aug 2024

8/10 Good

Marlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tech for the room is great. Lighting, blackout shades etc. The design is great as well, but be ready as the room itself is small. Great commons area if you need to work. Room is perfect for sleeping and getting ready for the day.
Stayed 4 nights in Sep 2024

10/10 Excellent

JUNGHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024