City Sleeper at Royal National Hotel

4.0 star property

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Daily English breakfast (GBP 15 per person)
Free toiletries, hair dryer, towels
Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
38-51 Bedford Way, London, England, WC1H 0DG
  • Russell Square
    ‪2 min walk‬
  • The British Museum
    ‪9 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Business Single Room

  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

City Sleeper at Royal National Hotel

Hotel with a 24-hour front desk, steps from Russell Square
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
City Sleeper at Royal National Hotel offers 272 accommodations with a safe and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

City Sleeper at Royal National Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Russell Square. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Russell Square and University College London
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Languages

Arabic, English, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Self-parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1380 reviews
Rating 8 - Good. 523 out of 1380 reviews
Rating 6 - Okay. 128 out of 1380 reviews
Rating 4 - Poor. 49 out of 1380 reviews
Rating 2 - Terrible. 44 out of 1380 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good for the location and price.
City Sleeper is the upgrade class of room at Royal National Hotel. The cleaners were great, and I appreciated that it was NOT one of those hotels that tries to persuade you to go without cleaning. THANKS! Also, the breakfast was excellent. The fried eggs were much appreciated. Great expresso machines.
Stayed 5 nights in Nov 2024

8/10 Good

ROSANNA

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Location is convenient, the room was in acceptable condition and bathroom was clean. But the staff was unfriendly and quite off-putting in addition the room was cold with excessive draft from a bad window. The worst was the street noise which the window did not help with, it sounding like we were sleeping on the sidewalk.
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

4/10 Poor

Wendy

Stayed 1 night in Dec 2024

6/10 Okay

SELENE, Laval

Liked: Cleanliness
The room We stayed in was very loud. You could hear everything outside like the window was open but it wasn’t
Stayed 2 nights in Dec 2024

8/10 Good

Parvesh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in nightmare!!!
Check in was a very long and slow process. Staff need training on being quick, polite!!! It was the worst checkin process ever!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Damilola

Disliked: Staff & service
Terrible
I had the hotel booked by a friend who’d mistakenly booked the wrong date a day after my arrival. We asked the hotel if they could consider moving the booked wrong date to a later date or same day if there was availability but they declined both options. I had to pay for an additional date and lost the booked amount which I think is absolutely unfair. £400+ gone with only half of that used.
Stayed 1 night in Nov 2024

10/10 Excellent

GILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Theatre Trip
Superb stay, perfect location for sightseeing. Spotless room, fantastic staff and service. Buffet breakfast was hot and a fantastic selection too! Value for money is exceptional. Would highly recommend this hotel to everyone and will definitely return.
Stayed 2 nights in Nov 2024

8/10 Good

Robert, Marple

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Check in was pretty slow but the hotel room was a good size and clean with a decent ensuite. Good value for a central London location especially during Christmas party season
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 6 nights in Nov 2024

10/10 Excellent

Bridget

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo travelling, easy to find from Euston Station, several other hotels in the area, felt very safe. Friendly and helpful staff, extremely clean throughout. Room was clean, comfortable and well planned with lots of surfaces and storage. Great find.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel staff very helpful Didn’t eat there so can’t comment on food within hotel but London pub within complex well priced for both drink and food Would stay there again
Stayed 3 nights in Nov 2024

10/10 Excellent

Enio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, reasonably priced. Bedroom / bed very comfortable. Breakfast excellent. Luggage storage process is chaotic, over 60 people waiting with huge suitcases in a corridor.
Stayed 1 night in Nov 2024

8/10 Good

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Mr D F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a night or two
Clean comfortable room in a good location. Bathroom is a little small but otherwise all good.
Stayed 1 night in Nov 2024

8/10 Good

Fayre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. Russell Square subway is nearby and has the Piccadilly line which goes to airport. Most sites are not far. Lots of bus and subway routes to get a round.
Stayed 4 nights in Nov 2024

8/10 Good

angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Europe does not have flat sheets, also no air conditioning, twin beds room were small in size, overall hotel was clean, staff super nice, at night the area got sketchy just be aware of your surroundings
Stayed 3 nights in Nov 2024

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and staff very friendly. This hotel is actually 2 hotels with interlinking corridors. Trying to find your room is a nightmare as the numbering system is completely random it seems. Signage on the floors is poor too. There were staff around on my floor to guide you to correct room. May be that’s the same on other floors. Room was clean but compact as was the bathroom. There wasn’t a lot of space should you wish to work and no desk chair to use at the small portable table. Room was quite cold but there is a radiator although it wasn’t that great at putting out heat. Would I stay here again? For the price probably not but, as I said, it was pleasant enough.
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Ripple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lizbeth, Mayaguez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and good breakfast.
Stayed 6 nights in Oct 2024

10/10 Excellent

clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Conveniently placed. Great staff. Super super comfy bed and not bad prices for what you get. Would definitely recommend
Stayed 1 night in Nov 2024

6/10 Okay

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were really helpful and hotel really handy. There were a couple of issues with the room, the radiator would not turn off.so very hot.The windows were only single glazed, so it was a little noisy.
Stayed 2 nights in Nov 2024