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Colonnade Hotel London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonnade Hotel London

Exterior
Junior Suite | Premium bedding, in-room safe, desk, blackout curtains
Reception
Balcony view
Lobby lounge

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
2 Warrington Crescent, Little Venice, London, England, W9 1ER
  • Paddington Central
    10 min walk
  • Lord's Cricket Ground
    14 min walk
  • Kensington Gardens
    3 min drive
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Single Room

Single Room | Private kitchen | Coffee/tea maker

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, desk, blackout curtains

Club Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, blackout curtains

Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Grand Royale Hyde Park

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (1915)
The price is CHF 152
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Grand Royale Hyde Park

About this property

Colonnade Hotel London

Victorian London hotel in City of Westminster with a 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a meeting room.
Colonnade Hotel London offers 43 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Colonnade Hotel London. During your stay, you'll be within walking distance of Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Polo Terrace
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Just a 4-minute drive from Hyde Park and a few minutes from Marble Arch
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Polo Terrace – This bar specialises in British cuisine.
24-hour room service is available.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 7.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Things to do

  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • DVR
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

Reviews

5.6
Rating 10 - Excellent. 145 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 277 out of 1001 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn't work - window unit kept falling off and not being able to cool down entire suit No regard for food allergies - went to restaurant and ordered room service (no phones in their rooms). Spoke to the folks in the kitchen numerous times about my food allergies. They delivered food with the allergen on clearly on it. Place is falling apart. So many things are broken in this hotel. Seems like they're holding on by a thread. Carpets are old and smelly
Stayed 5 nights in Sep 2024

8/10 Good

Sandra Lee, Rio Rico

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a little run down but a beautiful old house. Everyone was very nice and accommodating since we arrived a couple hours before check in. One of the drawbacks to flying over from the US, an early arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service
We have stayed at the hotel quite a few times over the past 25 years. Although we enjoyed our stay I would say that the hotel is a little tired and needs some attention to the decor in the rooms. As well the plumbing needs som work as the flow of water was lacking. The internet was also very slow even with a booster in our room. Having said that we will likely stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
We love this charmful slightly older buildings, they may not be all smooth metal and glass and may have shaky internet. But the staff was great, very friendly and helpful and the building itself a beautiful old lady. Also - great communications, with subway and bus stops on the corner.
Stayed 2 nights in Sep 2024

4/10 Poor

Dominic, Nottingham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that poor service from staff. The shower was poorly running. Staff was not real helpful that had to walk up large suitcase on four floor as the lift on stops on the second floor.
Stayed 1 night in Sep 2024

8/10 Good

Robert

I got what I'd expect from a 'boutique' style hotel at roughly the same price as a travel lodge - a beautiful old building, a big comfy room (sofa, arm chair, balcony and beds), but it's clearly not got the level of investment required to look modern and spotless in a Victorian building. I definitely didn't experience any of the horror stories some of the reviews talk about - the beds were soft, the bedding and towels clean, the air con worked, the lift worked, and there's a safe in the room if I were concerned for security (not that I was given any reason to be). I think it might be a victim of overselling itself - the breakfast was a simple self serve buffet with only 1 hot option (hard boiled eggs), and describing it as 4-star boutique may counjour images of spas and gourmet food. If you want a base to stay at with a lot more character than a chain hotel, for a similar price, in a good location you shouldn't go wrong. If you want somewhere to spend your days in luxury you'll need to spend more, if you want spotlessness at the price you'll need a chain with rooms designed to be maintained with minimal work.
Stayed 2 nights in Sep 2024

6/10 Okay

Phoebe

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
While they have updated some rooms, the room we were given was dank & smelly. The staff had a very laissez faire approach to customer service.
Stayed 2 nights in Aug 2024

4/10 Poor

Natalie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Looks nice from the outside, however, very dated inside. Definitely not a boutique hotel as described. Bathing facilities rubbish. The water pressure was awful and the bath/shower were very old as was the whole bathroom. The staff were hoovering the next room at 7.45am, not the most pleasant stay. The bed was comfy but there was a previous guests flip flop sticking out from under it. Could be a really nice hotel if they modernise it, sort out the bathrooms and fix the 100 year old lift that only goes to the 2nd floor.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Property conditions & facilities
There was a weird smell travelled back on my clothes, like a strange damp smell. The property could do with a refurb. The locks on the doors are so tricky too, spent a bit each day before I left making sure it was actually locked. The staff are amazing though, very nice and the location to the tube is very handy. The bed linen was clean and had a good nights sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service
Hotel was genuinely really nice. Read other reviews and i thought I would be walking into a bomb site. Reception was very nicely decorated and clean. Yes it shows its age but thats what come with an old building. Arrived 15 minutes before our check in time and told the room wasn't ready as I expected so, walked 30 seconds around the corner had a drink and came back 30 minutes later got the key and went to the room. amazing spacious room, with nice high ceilings and views out across the area from the balcony. Bed was made and clean along with a clean and stocked bathroom. Yes the wallpaper may be peeling in some areas if you look for it but its not like the room is falling apart. only booked for 1 night but would of happily stayed there for a few days. The room had a fridge and kettle with tea and coffee. Staff were polite and answered any questions we had. Couldn't have asked for more for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Shaun

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tired and nothing like the photos. One small bath towel and no bath mat for a double room. This wouldn’t have been a problem had our welcome actually been welcoming. Front of house staff rude and unhelpful and we couldn’t wait to leave the next morning, very glad only one night booked. Great location and with different staff things could have been better. Night doorman was the only member of staff that was polite and pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

RODERICK

Liked: Cleanliness, staff & service
I’ve stayed here before and will again but this visit was only average. A nice room but up two flights of stairs and across an exterior walk way! Then the water pressure was very poor. This is a nice hotel. Great area. Convenient and nice staff but stay in a room on floor 2 and below !!
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very spacious room with four poster bed The room was a bit tired, with dirty carpets and in need of some decoration
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
This is a very old hotel & the room had a bad small & the bed was very uncomfortable. I don’t know who gave the high rating which led to my stay, but I regret the money spent - very bad experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay if you want a convenient location and plan to see London! This is not a Ritz. It's an economical choice for those wanting to be out and about, have convenient transportation, and have a place to sleep. This is my second stay at this hotel.
Stayed 8 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a four star hotel, however for what we paid (£80,:travel lodges over £200), it was what we expected. We did not have high expectations given the reviews, but it wasn't as bad as we thought it would be. The hotel, although tired had some me lovely period features, staff were very welcoming and the location was great. Budget price for a budget hotel, but should not be advertised as a four star and the website is not a true reflection of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Fred

Travelled with partner
Disliked: Property conditions & facilities
The hotel is quite tired and in need of an upgrade. Our bath was missing a plug and on asking at reception was told that these weren’t provided. After a mildly heated exchange, a maintenance man was sent to the room to fix a plug. Location close to the underground was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Morgan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just wasn’t what was advertised, very run down. But was really close to public transport which made it really convenient.
Stayed 15 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in an excellent location close to the tube station in a quiet neighbourhood with clean large well furnished rooms. On the downside the décor was a bit old fashioned & breakfast was continental only. The staff were pleasant & polite. We would certainly stay there again.
Stayed 2 nights in Jul 2024

4/10 Poor

Raja

Stayed 1 night in Jul 2024

2/10 Terrible

Boyd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False photos and review
Stayed 4 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
After reading the reviews we were a bit worried about staying. We were surprised to find that our room and bathroom were both clean and tidy. We cant believe that of all the rooms in the hotel we got the only good one! Our only negative comments would be: The stairs from 2nd to 4th floor are a nightmare for people our age! The hotel as a whole could do with some TLC being administered.
Stayed 1 night in Jul 2024

2/10 Terrible

STEPHEN, HEMEL HEMPSTEAD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Safe has still not been mended. Reported Tuesday evening. 2. Hotel staff don’t wear uniform or badges with their name and position. 3. Contrary to hotel’s own website no English breakfast option. Just a poor continental option with poor choice. 4. Furniture in both room and customer areas, such as the so-called restaurant, very badly torn or marked or both! 5. Room doesn’t contain a “What to do in event of emergency” notice - a breach of local legal regulations. 6. WiFi is pathetic with frequent disconnections and extremely slow speeds. 7. Curtains in room badly pot-marked. 8. Nothing but lies about Tuesday’s supposed restaurant. After seating another couple then me, a supposed manager informed me that they aren’t starting cooking until 8pm! So much for the 11am to 10pm restaurant. 9. Numerous marks/stains/burns and a big hole in carpet. A supposed 4-star hotel? Easily the worst hotel I have ever stayed in. Yet this so-called dump of a hotel charges 4-star rates!!
Stayed 6 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Got there dead on 2pm check in time and was told to sit and wait.... some people were gradually given their rooms but we were told after waiting 30 minutes that our room wouldn't be ready for another hour. I explained we were going to a concert which actually started at 2pm, could we use a courtesy room or something to get changed in and drop our luggage off, after a further wait they let us into our room mid clean which worked for us. The room itself had knobs missing off all cupboards and post off a headboard, floor tiles in bathroom broken and bath panel hanging off. Shower wasn't very powerful at all. We luckily only used the room to sleep in after the concert. The beds were comfy, fluffy pillows and nice curtains. Very old building could do with money spending on it. Meet customer's expectations and change the checkin time to 3pm if you won't be ready for 2pm and staff need to keep customers informed. Convenient for Hyde Park.
Stayed 1 night in Jul 2024