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Comfort Inn Hyde Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Hyde Park

Exterior
Lobby
Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
73 Queensborough Terrace, London, England, W2 3SU
  • Kensington Gardens
    2 min walk
  • The Byron Hotel
    1 min walk
  • Queensway Underground Station
    2 min walk
  • London (LHR-Heathrow)
    36 min drive

Room options

View all photos for 2 double beds, 1 single bed, nonsmoking

2 double beds, 1 single bed, nonsmoking | In-room safe, desk, iron/ironing board, free WiFi

2 double beds, 1 single bed, nonsmoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Non Smoking (Small Room)

Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Inn Hyde Park

Victorian hotel connected to the convention centre in London City Centre with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe and multilingual staff.
Comfort Inn Hyde Park offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Hyde Park. During your stay, you'll be connected to the convention centre and just a quick walk from Kensington Gardens. You'll find features such as free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kensington Gardens and 12 minutes on foot from Hyde Park
Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and express check-out are also featured at the business-friendly Comfort Inn Hyde Park.

This Victorian London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

Arabic, English, Filipino, French, German, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Comfort Inn Hyde
Comfort Inn Hyde Park
Comfort Inn Hyde Park Hotel
Comfort Inn Hyde Park Hotel London
Comfort Inn Hyde Park London
Hyde Park Comfort Inn
Comfort Inn Hyde Park London, England
Comfort Inn Hyde Park Hotel
Comfort Inn Hyde Park London
Comfort Inn Hyde Park Hotel London

Comfort Inn Hyde Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 182 out of 981 reviews" "
Rating 8 - Good. 463 out of 981 reviews" "
Rating 6 - Okay. 225 out of 981 reviews" "
Rating 4 - Poor. 69 out of 981 reviews" "
Rating 2 - Terrible. 42 out of 981 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Amenities
As the lift was not yet in service, I found the stairs tiring but not a problem. Perhaps at breakfast, large plates would be better to accommodate the meat, cheese, toast etc. Food was good and the assistant was helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

cleiton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Not to complain
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mohsin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was nice but breakfast was very limited for the price we paid per night. Also refused to provide milk for baby which was very uncomfortable
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Good location. But this was closer to a hostel than a hotel. Beds were uncomfortable, elevator doesn't work and front desk staff were very unhelpful.
Stayed 2 nights in Aug 2024

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

4/10 Poor

Adelaida

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator was not working and it was not mentioned on the booking or their website. I found out at checking that I was booked on the 4th floor and there was not an elevator available. There was not phone in the room to call the reception desk, the air conditioner has a loud noise while working.
Stayed 1 night in Jul 2024

4/10 Poor

Trudy

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel has no elevator. We were on the 6th floor and had to tote our bags up rickety unsafe stairs. It wasn't that the lift was broken, it just did not exist. Mobility impaired people cannot stay here.
Stayed 2 nights in Jun 2024

6/10 Okay

Ian

Travelled with partner
Disliked: Property conditions & facilities
Great place for tube and short walk to marble arch and Hyde park ,BUT no lift and 5 floors sucked to get up on steep stairs . Coffee etc wasn't replenished and unfortunately the breakfast is only continual in a very small room
Stayed 2 nights in Jul 2024

10/10 Excellent

palhoma

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here for 3 nights as it is a great location for going to the Royal Albert Hall which is just across the park. There was some property maintenance going on at the time but it did not interfere with our stay but we have scored slightly lower because of this. Queensway Tube is around the corner so getting around was easy, we discovered the local area and found lots of bars and restaurants. The breakfast is basic continental but plenty to choose from. For 3 nights our room was clean and cleaned daily but was a tad too small for us as we didn't really have anywhere for a bags and some clothes. For what we paid we have no complaints.
Stayed 3 nights in May 2024

6/10 Okay

Juan

Travelled with family
Disliked: Room comfort
Worth the price
Small hotel, tiny room and bathroom. Clean beds and silent room.
Stayed 1 night in May 2024

10/10 Excellent

Grant

Stayed 1 night in May 2024

6/10 Okay

Don

Liked: Cleanliness, staff & service
Staff are nice. Location for me was perfect. If you have a room on the top floor be prepared to scale a steep staircase. The breakfast was basic and the hair dryer was broken. Shame because I was soaked after a day of rain. I might consider returning because the location (edge of Hyde Park) is so good.
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Very well located well placed hotel. 5 mins from queensway. Beds very comfy but room was a bit tired looking with some damp spots. Overall good experience would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Stayed 1 night in Feb 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
It had everything I needed for my overnight stay in London. The staff were helpful, the room small but comfortable and adequate, the breakfast was plentiful with a good selection.
Stayed 1 night in Jan 2024

2/10 Terrible

LISBET

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Elevator means no elevator.
The hotel webpage said " Installing new elevator". As a native English speaker, I interpreted this to mean a second elevator. I read a review to learn there was no elevator. I have an ankle injury and pleaded with management to put me on ground floor. The reception attendant was rude and smug telling me that I should have read the fine print before booking. He put me on first floor, with 1.5 flights of stairs. I asked every night to change my room to ground floor should there be a vacancy. Deaf ears. I saw one of the rooms turn over. Another complaint was the AC in the room. It was noisey and difficult to set. Either too hot or too cold. The bathroom was small. The sink had no top for toiletries. There was no towel rack. The breakfast was just snacks and the eating room cramped and not well laid out. Too many elbows trying to get to the food. I would not recommend. There are other hotels in the area with elevators, better food, working ACs, and decent bathrooms.
Stayed 6 nights in Dec 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service
No elevator - was a challenge to drag luggage up 4 flights of stairs
Stayed 1 night in Sep 2023

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great breakfast offered
After long flight from Australia, they gave us check in at 10am which was handy. Room was very small but did the job. Elevator out of service so walking up 4 levels of stairs with our 3 kids with bags was hard work. Great location, close to metro station and plenty of restaurants and bars around. Excellent breakfast offered and staff were friendly and helpful.
Stayed 3 nights in Sep 2023

2/10 Terrible

Dinesh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disaster
this hotel did not have a working Elevator . we had to carry 2bags of 23 kg each and our hand luggage up to the 06th floor and back . the steps were getting steeper and narrower as u climb up . hotel staff did not help at all . actually we did not see any staff other than 01 person at front office who suggested we could leave our bags in the breakfast area if we wish . worst hotel stay ever..
Stayed 1 night in Sep 2023

2/10 Terrible

Lisseth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Mala atención del personal, sin ascensor y pequeña
Stayed 1 night in Sep 2023