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Crowne Plaza London Ealing, an IHG Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza London Ealing, an IHG Hotel

Exterior
Exterior
Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, blackout curtains
Terrace/patio
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Explore the area

Map
Western Avenue Hanger Lane, London, England, W5 1HG
  • London Designer Outlet
    5 min drive
  • Ealing Broadway Shopping Center
    5 min drive
  • University of West London
    5 min drive
  • London (LHR-Heathrow)
    32 min drive

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 23.1 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Top Floor)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Top Floor)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Ground Floor

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (Walk-In Shower)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Living Area)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza London Ealing, an IHG Hotel

Eco-certified London hotel in Ealing with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Crowne Plaza London Ealing, an IHG Hotel offers 139 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London Ealing, an IHG Hotel. During your stay, you'll be within walking distance of Ealing Broadway Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Wembley Stadium and 9 minutes from Westfield London Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Crowne Plaza London Ealing, an IHG Hotel. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
W5 Restaurant – This restaurant only serves breakfast.
W5 Bar – This gastropub only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing, an IHG Hotel Hotel
Crowne Plaza London Ealing, an IHG Hotel London
Crowne Plaza London Ealing, an IHG Hotel Hotel London

Crowne Plaza London Ealing, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 957 reviews" "
Rating 8 - Good. 363 out of 957 reviews" "
Rating 6 - Okay. 103 out of 957 reviews" "
Rating 4 - Poor. 42 out of 957 reviews" "
Rating 2 - Terrible. 32 out of 957 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Parkerlene, Amarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

2/10 Terrible

Bronte

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Tanya

The area around was not conducive for late night. A lot big construction. Very dated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing staff
Absolutely amazing stay from the minute we were greeted by the friendly staff at reception. Rooms were very clean and beds so comfortable. Staff here are the best. We were able to check in early due to an early concert at Wembley. Really nice to have a small fridge in the room too, found that very useful. I’d definitely recommend and would come again
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hospitality and welcoming by the helpful and kindness of the reception staff Shamin She really made us feel like home!
Stayed 1 night in Aug 2024

6/10 Okay

Vishal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How attentive the staff were
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Good stay
The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice area
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

2/10 Terrible

Steph

300 holding fee
Room wasn’t ready at 3pm had to wait till 5 then took 300 holding fee which I’m having to fight to get back…..ordered some food on after was barely warm and most breakfast stuff over cooked! Shame really
Stayed 1 night in Jul 2024

4/10 Poor

Janet

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Room was tired and needed refreshing .. we received an upgrade on arrival and was told breakfast was included arrived in restaurant and felt quite foolish when told we couldn’t have breakfast .. reception weren’t interested in the least …
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Property conditions & facilities
A lovely hotel. Clean and well presented. Staff were helpful and booked us into a different room as we were an hour early and our room wasn’t ready. Comfortable beds. The area around the hotel is a bit grubby with a small row of shops … most of which were shut. A barbers, newsagent, etc. Don’t let that put you off though as the transport links are very good and the local people are very friendly and helpful when asking for directions.
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired hotel
Slow service at reception, hotel in need of a good refurb. Bathroom looking a little grubby & tired. Location close to Wembley is the only good thing going for it
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ,friendly atmosphere very professional staff ,would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place to stay. I stayed in suit. It had a lot of space.
Stayed 3 nights in Jul 2024

10/10 Excellent

Miles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok, but it’s on a major traffic intersection and 20-30 minutes from anywhere worth going to in Ealing and 30 minutes from Wembley where it’s advertised as being near. The area around the hotel is dirty and desolate. Hotel itself and staff were fine.
Stayed 1 night in Jul 2024

8/10 Good

NORBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel , poor food quality.
Rooms and Hotel are fine . The location is a bit far away from London. The food is below standard. The restaurant is of poor quality and over priced. Chicken Tikka is served with grocery store naan, .
Stayed 3 nights in Jul 2024