Crowne Plaza London Heathrow T4 by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
Meeting facility
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Meeting facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Twickenham Stadium
    ‪12 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • Hampton Court Palace
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed (Walk-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Club Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Crowne Plaza, Club Floor)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza London Heathrow T4 by IHG

Art Deco hotel connected to a railway/underground station in Hounslow with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Crowne Plaza London Heathrow T4 by IHG. During your stay, you'll be connected to a railway/underground station and close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by car from Twickenham Stadium and 13 minutes from Runnymede Air Forces Memorial
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza London Heathrow T4 by IHG. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Urban Brasserie – This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar – This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, German, Hindi, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Secured, covered parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Handrails in stairways (105 centimetre high)
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height bed (64 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Covered self-parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza London Heathrow T4 by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 943 out of 1487 reviews
Rating 8 - Good. 349 out of 1487 reviews
Rating 6 - Okay. 99 out of 1487 reviews
Rating 4 - Poor. 57 out of 1487 reviews
Rating 2 - Terrible. 39 out of 1487 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yit Perng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok but we didnt like the the app says they have airport shuttle transfer. They should specify more clearly in their provision.
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to trains and terminal 4
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient !
Stayed 2 nights in Nov 2024

6/10 Okay

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Would Recommend
Great hotel and very easy access to terminal 4. Beds, linens, and room amenities were great. Breakfast was also very good. Lots of choices. I was however a bit disappointed with the longer food service. Frozen burger patties and fries just didn’t cut it for me for the price point.
Stayed 1 night in Nov 2024

10/10 Excellent

Nermin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient to the airport. Had a one day layover in London and booked two rooms for four people. Very affordable and concept airport. Rooms are spacious compared to rest of London. Great valie
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Fabulous
Fabulous hotel, far better than I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna, Folkestone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for early morning flights from LHR
Stayed 1 night in Nov 2024

10/10 Excellent

Nandasiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean rooms. Good breakfast. Convenient location for access to the airport terminals and the underground.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Emmet

Disliked: Cleanliness, property conditions & facilities
The room was clean; however, the carpets were filthy. I was educated in the hotel industry, and rooms like these should not be rented clearly not concerned with return guest as its a hotel airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave excellent value. Spacious room and immaculate bathroom. Very handy to Terminal 4. Loved the noon checkout. A very relaxing way to depart on a flight. Delicious breakfast options. Nice bar and bar staff were excellent at night. Cons The bed duvet was too narrow for two people in a king bed. Six more inches width would have been great. And we are small people. Disappointed that we could not change the room to my husband's name and use IHG rewards. Overall, a great stay at Heathrow.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Club Floor and really enjoyed it. Michelle was an amazing hostess.
Stayed 3 nights in Nov 2024

8/10 Good

Kirk

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 1 night in Nov 2024

6/10 Okay

Geoff

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rubbish shower
Check in was fine, room very quiet, carpet in the room was worn and very stained, shower was terrible water was Luke warm. Room service delivery was £5 so decided to eat somewhere else.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay while traveling. We live the breakfast and it is so easy to get to from the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, friendly staff , tasty food … lovely experience , easy to access to terminal and underground l recommend
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for an early flight
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Icel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and comfort.
Stayed 2 nights in Nov 2024