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Dorsett Shepherds Bush

4.0 star property
VIP Access

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Photo gallery for Dorsett Shepherds Bush

Front of property – evening/night
Studio Suite | Premium bedding, minibar, in-room safe, desk
Daily English breakfast (GBP 20 per person)
Lobby
Studio Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Holland Park
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (575)
The price is CHF 142
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Restaurant Spice Gallery
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • 10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant Spice Gallery – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Jin Bar – This bar serves breakfast and light fare. Open daily.
Cafe – This coffee shop only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 923 out of 2038 reviews
Rating 8 - Good. 550 out of 2038 reviews
Rating 6 - Okay. 292 out of 2038 reviews
Rating 4 - Poor. 157 out of 2038 reviews
Rating 2 - Terrible. 116 out of 2038 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Gabriella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed! We contacted the hotel ahead of booking to request a change to the date (due to unforeseen circumstances) we waited as per the policy for the manager to come back, but we’re never contact. In the meantime we’re charged for our stay. Will not be booking again for future visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Stayed 2 nights in Nov 2024

10/10 Excellent

Tavia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Iain

Business traveller
Disliked: Property conditions & facilities
Just book the Premier Inn if you want cheap
Rude staff on check in. Refused to provide early check in despite a room being available. Room was small, had no working heating or cooling or ventilation. Needed a deep clean.
Stayed 2 nights in Nov 2024

8/10 Good

Graham, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decide to drive to London parking overnight at Westfield, conveniently just five minutes walk from the hotel. Near to tube, restaurants and buses. Nice oriental inspired decoration. Room was warm and clean with comfy super king size bed. Have stayed a couple of times and will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Jisoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

6/10 Okay

Bharkha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room attendants need attention. The hotel is central with easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Dorsett Shepherds Bush we was upgraded to a beautiful suite on arrival. The hotel well was clean and well maintained. Staff were very attentive at the stunning bar and at breakfast where there was a great selection of lovely well cooked good quality food as well as fresh bread fruit and a great continental selection. Would stay here again as convenient for tube and shopping and easy to get cabs/busses/tube into heart London.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria saves the day
Victoria the receptionist was excellent,great attention to detail and care,asset to the company
Stayed 1 night in Nov 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
The building is fabulous - really impressive design features and a good location. But, the immense potential of this hotel is wasted on lots of small details which are both puzzling and unnecessary. For such a new hotel it is already showing signs of wear & tear. Stained carpets, cracked mirrors, chipped furniture etc. On the upside. the room was very quiet, spacious and comfortable. Check-in is ridiculous - there’s no drop-off point outside for taxis, so if you have a lot of luggage it’s inconvenient. No restaurant on-site and staff do not promote the fabulous Chinese restaurant next door (actually it’s part of the complex, seems like they have fallen out?!). Overall, lovely place but weird unexplained oddities.
Stayed 2 nights in Nov 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Friendly Staff
Great location. Westfield Mall, Olympia London, Shepherd’s Bush tube, & TV studios at White City are nearby. Bus 94, which is outside the front door, goes to Picadilly Circus, so it’s really convenient for getting around if you don’t like taking the tube. The staff were very friendly & helpful. The bedroom was very nice, although it did get a bit chilly.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, great facilities, quiet rooms, fantastic welcome from Maria.
Stayed 1 night in Nov 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Standard room is ok for a night or two but definitely need a refurbishment. Upgrade subject to availability and a free beverage was supposed to have been a privilege for platinum membership on hotel. Com but neither was offered
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Istvan, Budapest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Nice modern 4 star hotel with affordable prices. Con: the bass tone of the music in the lobby can be heard in the room. As it starts early at 6am and ends at 10pm it can be disturbing. Despite I recommend the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elke

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We saw Laura Passini next door fantastic location !!!
Stayed 1 night in Nov 2024

8/10 Good

Michele

Travelled with family
The reception staff was really nice and accommodating especially the evening one.
Stayed 1 night in Nov 2024