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Dorsett Shepherds Bush

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Studio Suite | City view
Lobby
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Holland Park
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Hoxton Shepherds Bush

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (557)
The price is CHF 190
for 1 room
includes taxes & fees
4 Feb - 5 Feb
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shikumen
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Shikumen – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Jin – This bar serves breakfast and light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 915 out of 2009 reviews" "
Rating 8 - Good. 544 out of 2009 reviews" "
Rating 6 - Okay. 284 out of 2009 reviews" "
Rating 4 - Poor. 152 out of 2009 reviews" "
Rating 2 - Terrible. 114 out of 2009 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Francis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think all the money and effort went into the shared spaces, entrance lobby etc which felt grand and impressive, the room itself was clean but quite scuffed and tired however. Also there's an odd deposit system (in case I steal the coat hangers?) and a service charge/tip/percentage added by default to the accommodation cost which feels very American and doesn't leave the best taste in your mouth. Staff pleasant and location good though.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in a middle class working neighborhood, property was easy to get to from LHR, clean, comfortable and safe. Staff was knowledgeable, welcoming and friendly. Many food and dining options in walking distance. Bus for downtown London was right in front of the hotel (40 mins) and subway was a few blocks away. Would definitely stay again and recommend to family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

Parminder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right opposite Westfield Shopping Centre & near tube & rail stations. My second stay at the hotel as it was great the first time round.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
dorsett shepherds bush
Room servicing a bit hit and miss, no teaspoons left, no teabags or toilet rolls left, they only made the beds
Stayed 4 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Dorsett
Wonderful hotel in every respect. Modern, great ambience, clean and with lovely, attentive staff. Made my wife feel extra special on her birthday. Highly recommended. Great location - close to O2 Empire, Westfield shopping centre and lots of bars and restaurants. Definitely coming back!
Stayed 1 night in Oct 2024

2/10 Terrible

Paris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 2 nights in Oct 2024

8/10 Good

Kirsty

Liked: Staff & service, room comfort
Nice hotel
Nice hotel. A comfortable stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Liked: Cleanliness, room comfort
Disorderly
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was far too hot! Like the heaters were stuck on. Waifing gor our 25% back that we wefe promissex
Stayed 1 night in Oct 2024

2/10 Terrible

Ayoub

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor hotel! Never experienced such a service like that!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with complimentary room upgrade. Will be back!
Stayed 1 night in Oct 2024

2/10 Terrible

AIVAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Harriet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice big rooms but no hot water!
Nice hotel in a prime area for everything in London. However the chairs in the room were both stained, the desk had lots of knocks in it and the paint was peeling and the one night I stayed I couldn't get hot water in the evening or the next day. Not what I expected from this type of hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Saeed

Liked: Cleanliness
Good for shopping
Stayed 7 nights in Oct 2024

2/10 Terrible

Samuel

Stayed 1 night in Oct 2024

6/10 Okay

Alison

Liked: Staff & service
Have stayed many times. The property needs refreshing. Some furniture in the room looked tired. They were unable to show ITV on the TV
Stayed 3 nights in Oct 2024

10/10 Excellent

Harriet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy

Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Liked: Cleanliness
Poorly managed, shame it was a great location. Very bad breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Evaldas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 3 nights in Oct 2024