DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Lobby sitting area
Room, 1 King Bed, Kitchen | Premium bedding, down duvets, pillow-top beds, in-room safe
27-inch TV with cable channels, pay films, MP3 dock
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar

Explore the area

Map
300 King St, London, ON, N6B1S2
  • Victoria Park
    ‪6 min walk‬
  • London Convention Center
    ‪7 min walk‬
  • Budweiser Gardens
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Private Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention centre, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the comfortable beds at DoubleTree by Hilton Hotel London Ontario. During your stay, you'll be connected to the convention centre and just a quick walk from Jonathon Bancroft-Snell Gallery. Features include an indoor pool, a restaurant and a bar.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from London Convention Center and 6 minutes on foot from Victoria Park
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is available in public spaces for a fee. An indoor pool, a vending machine, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 May 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults and CAD 2.5 to 100.0 for children
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1010 reviews
Rating 8 - Good. 266 out of 1010 reviews
Rating 6 - Okay. 132 out of 1010 reviews
Rating 4 - Poor. 68 out of 1010 reviews
Rating 2 - Terrible. 63 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Francis

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The front lobby was decorated so beautiful for Christmas time. Our room was so clean and so big and bright. I will definitely stay here again and would recommend friends and family as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
About what you would expect from a large downtown 4-star hotel, nothing major to complain about but nothing to rave about either. Room was clean and modern, beds and pillows were comfortable. Restaurant food was so-so, although the Bloody Caesar was not good and I feel that’s a drink every restaurant should be able to get right if they just stop using the cheap mix. Our room package didn’t include parking ($16 I think, the small multilevel parkade is next door) or breakfast, which had both buffet and a la carte options. No continental breakfast so while we wanted to just grab a muffin or a yogurt to go for the kids (to tide them over as we had breakfast plans elsewhere a little later) unfortunately that wasn’t an option. Instead we had to buy each a buffet ($8 each) and ended up grabbing a few things just to get our $ worth. All in all a positive overall experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and very convenient location. Parking was not very secure and need better maintenance on the parking building.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic to good hotel that offers all comnvenience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the decor, the staff and the rooms and the safety of the hotel. I would definitely recommend staying here if you are in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the service to the hotel room. It was a perfect stay.
Stayed 1 night in Nov 2024

10/10 Excellent

DEAN

Business traveller
N/a
Stayed 1 night in Nov 2024

6/10 Okay

Ruby

Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience
Stayed on a Thursday night for work last minute. There were dirty towels left behind from the previous guest. Neighboring room was partying in their room from 2am-3:30am, calls to reception were unanswered. Not fair.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 1 night in Nov 2024

8/10 Good

Tara

Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Richmond Hill

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, clean and quiet. No cleaning service unless requested. Cookie and bottle of water appreciated at check in after a long day!
Stayed 2 nights in Nov 2024

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
It was amazing! Professional and respectful staff
Stayed 1 night in Nov 2024

8/10 Good

BRUCE

Stayed 1 night in Oct 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. We were only there one night and had an older room. Checking in was easy. Lots of dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Najwa

Stayed 1 night in Oct 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met standards
Stayed 1 night in Nov 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024