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DoubleTree by Hilton London Heathrow Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
International cuisine
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Stockley Park
    ‪5 min drive‬
  • Royal Botanic Gardens, Kew
    ‪11 min drive‬
  • Twickenham Stadium
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Family Room, 2 Single Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Guest Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Guest Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Room , 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Room , 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Queen Deluxe, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Deluxe, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

King Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Room , 1 King bed

In-room safe, soundproofing, iron/ironing board, free WiFi

King Room , 1 King bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential) | In-room safe, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed (Presidential)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn London Heathrow Airport

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1852)
The price is CHF 117
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Hilton Garden Inn London Heathrow Airport

About this property

DoubleTree by Hilton London Heathrow Airport

Hotel in Hounslow with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Brasserie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Windsor Castle and 11 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Brasserie – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,240 square feet of conference space
  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hector

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Mamuna, Fairfield

Stayed 2 nights in Oct 2024

8/10 Good

Shakira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surroundings not so good
Stayed 1 night in Aug 2024

8/10 Good

Tunji

Stayed 2 nights in Oct 2024

2/10 Terrible

WILLARD

This prop
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Great stay - very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2024

8/10 Good

Navin

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Travelled with family
Disliked: Staff & service
We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Stayed 2 nights in Oct 2024

8/10 Good

Krista

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judi

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mind the shower!!
I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.
Stayed 1 night in Oct 2024

6/10 Okay

Vinay Kant

Average hotel
Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing. Overall very average hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Christiancito

Stayed 1 night in Oct 2024

4/10 Poor

Deborah A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities
Everything was perfect. The property, the hospitality and the food were delicious!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

SATWINDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. The breakfast was delicious as usual
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2024

10/10 Excellent

christian

Stayed 1 night in Oct 2024

6/10 Okay

Siobhan

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toby, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024