Disappointing Stay Due to Poor Maintenance and Noise Issues
This was my third stay at this property, primarily due to its excellent location with access to four tube lines, making it convenient to travel around the city. My first two stays were good value for money, which kept me coming back. However, my recent experience was far from satisfactory.
The hotel is an older building, refurbished a few years ago. While it was initially in great condition, it seems the maintenance has not kept up. Upon arrival, I was given a room on the second floor, but it was located near multiple air-conditioning fans just outside the window, making it impossible to relax due to the noise. Additionally, I noticed the silicone in the bathroom was badly molded, which only added to the lack of upkeep. When I requested a room change, the only available options were on the underground floor.
Unfortunately, the experience didn’t improve. The first room on this floor had a noticeable damp smell, and the second had a significant leak in the bathroom. My last option was a small room without apparent issues, so I chose it, but this was just the beginning of the night's challenges.
Throughout the night, street noise was constant. I could clearly hear people chatting, trucks loading, police cars, and motorcycles. The poor soundproofing and ineffective double glazing meant I struggled to sleep due to the noise outside.
If you're planning a stay, I’d strongly suggest requesting a room on th