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Gem Fitzrovia Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gem Fitzrovia Hotel

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk
Bar (on property)
Bar (on property)
Superior Twin Room | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • Regent Street
    6 min walk
  • Kibele Restaurant & Bar
    1 min walk
  • Great Portland Street Underground Station
    3 min walk
  • London (LHR-Heathrow)
    51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

View from room

Executive Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Gem Fitzrovia Hotel

Family-friendly London hotel in London City Centre with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gem Fitzrovia Hotel. During your stay, you're just a quick walk from Regent Street. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at XX-XXVIII Restaurant
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Oxford Circus and a 3-minute drive from The British Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 139 square feet (13 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Gem Fitzrovia Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
XX-XXVIII Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1005 reviews" "
Rating 8 - Good. 357 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Veronica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasure. The staff could not be friendler. Kind, attentive, and knowledgable
Stayed 4 nights in Sep 2024

10/10 Excellent

Jax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one property that I can't fault. The area location to bus, transit, walking is just perfect. The staff are great super helpful and kind always ready to help in anyway. The room was larger than we anticipated and the bed was not too soft, where you sink into the abyss. The breakfast was brilliant and the servers there making sure we are taken care of were fantastic! Would love to return here next time we come back to London!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Amazing location and walkability/convenience. The room was very nice and bigger than we anticipated which was great. However I put average for facilities because the mattress was hard and was bad for my back. The hotel itself is in very good shape so I would have said excellent but the mattress was poor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

TYLER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central London. Would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Endres, Bonita Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fitzrovia stay
Overall a good overnight stay for us. A traditional hotel which is well kept, clean and tidy. The comfortable, spacious bed and nicely appointed bathroom were much appreciated. Buffet Breakfast was very good with plenty of choice in a fine dining room with friendly attentive staff. Many thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities
Nice hotel in a nice quiet area, close to tube staion and access around from here
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for many things including restaurants, walkable Nice room especially a lone traveler
Stayed 1 night in Sep 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so nice , and offer any help. lovely breakfast. The beds are very firm. Lovely toiletries supplied. Plenty of choice of teas and coffee in the room , small rooms but so classic and beautiful. The TV in the room is small
Stayed 2 nights in Sep 2024

6/10 Okay

Georgie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was great, only issue was didn't get much sleep as the could hear the underground (was in lower ground floor room) and the wind rattled the window in the frame. Unfortunate weather!
Stayed 1 night in Sep 2024

8/10 Good

antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a nights accommodation at Gem Fitzrovia and enjoyed some drinks in Marylebone High Street, then strolled into Soho, had some great food and drinks. The hotel was clean, quiet and walking distance for central London. The full English breakfast was great and staff courteous. We would stay again, many thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Norwalk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was safe and quiet. The bed is firm, the room also had ac which was a nice surprise. The staff was either super friendly and helpful or you had other staff memebers who were condescending and rude. So that was the only piece that was not a five out of five.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional rooms, but were clean and comfortable. Very helpful and friendly staff. Great location - quiet, 10 minute walk to Soho, loads of cool cafes and businesses on nearby Charlotte Street, hotel really close to Great Portland Street and Regents Park tube stations.
Stayed 1 night in Sep 2024