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Good Hotel London

4.0 star property

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View from property
2 bars/lounges, rooftop bar
Interior
Rooftop terrace
Premium bedding, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA
  • IFS Cloud Royal Docks Station
    ‪2 min walk‬
  • ExCeL Exhibition Centre
    ‪6 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Good Room

Good Room | Premium bedding, in-room safe, desk, free WiFi

Good Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room with Water view (King)

Good Room with Water view (King) | Premium bedding, in-room safe, desk, free WiFi

Good Room with Water view (King)

  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Good Room with Water view

Premium bedding, in-room safe, desk, free WiFi

Good Room with Water view

  • 13 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room (Twin)

Good Room (Twin) | Premium bedding, in-room safe, desk, free WiFi

Good Room (Twin)

  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for The Best Room with Water view

The Best Room with Water view | Premium bedding, in-room safe, desk, free WiFi

The Best Room with Water view

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

DoubleTree by Hilton Hotel London ExCel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1003)
The price is CHF 597
for 1 room
includes taxes & fees
18 Mar - 19 Mar
DoubleTree by Hilton Hotel London ExCel

About this property

Good Hotel London

Waterfront hotel with bars/lounges and rooftop terrace
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space and concierge services.
Good Hotel London offers 148 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Good Hotel London's great location. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from ExCeL Exhibition Centre and a 4-minute drive from One Canada Square
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include 9 meeting rooms and coworking spaces.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Good Hotel London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Living Room – On-site restaurant.
The Roof Terrace – This beachfront rooftop bar specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.50 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Living Room
  • The Roof Terrace

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference space
  • Coworking space

Outdoors

  • Dock
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.50 per person
  • Nearby parking fee: GBP 25 per day (2625 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
The property’s seasonal rooftop terrace bar is open in spring and summer from Friday to Sunday, 2-9 PM (weather permitting).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Good Hotel
Good London
Good Hotel London Hotel
Good Hotel London London
Good Hotel London Hotel London

Good Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1006 reviews
Rating 8 - Good. 284 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the water.
Great compact room. Staff are lovely and the experience is really enjoyable. Perfect for the dome. Perfect to work in also.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very helpful. Breakfast was a bit all over the place, no seating plan etc. some of the food was cold. Plates were too small to serve for full English breakfast and dinning area was too dark and some what depressing. Rooms were clean and bed was very comfortable. Rooms were far too warm and we were unable to regulate the temperature. The staff were all lovely though.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I booked this with “ open eyes” and it worked brilliantly. Good transport to central London via DLR or Elizabeth line. Good value. Spotlessly clean and highly professional staff. Although no TVs in the room and the “ cabins” are smaller than many hotels, this worked so so well for us. Many thanks
Stayed 2 nights in Nov 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Hotel was very cute and a plus on the dock . Room was a bit smaller so we did have limited space for things to be out and open. My room had a water view which was nice . Trains are located close to the hotel which made it easy getting to central London with no problems
Stayed 2 nights in Nov 2024

10/10 Excellent

Kehinde

Stayed 1 night in Oct 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for 1 night for a concert at O2 so it was very convenient. Was clean and suited our needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel.
The hotel is in a great location with great views over the Victoria Dock, and people swimming by! Very welcoming staff. One criticism is that the bathrooms are small so it's easy to bump into things. Very good buffet breakfast at tables with views over dock.
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good Hotel is conveniently located for The O2 as it is right next to the sky gondolas that take you right across the river. It is a few minutes walk away from the nearest train station. The hotel itself is very clean and quiet with a great story and reason for existing. The rooms are small but provide everything that is needed for a short stay. Would recommend and stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Started to think
Should state no tv or ironing board in room This is really the minimum expectation of a room these days
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! The view was beautiful, the breakfast was great, room was clean and the staff was lovely. Ibrahim (hope I’m spelling it correctly) was the manager and he went above and beyond to make sure our stay was perfect. We will definitely stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd stay maybe my 4th I was greeted warmly and in my room was a welcome back hand written note with chocolate and water. That just made my day they remembered me and I love that!! I love how close it is to transportation, the cable carts and being on the Thames makes me happy. Staff always so nice and accommodating.
Stayed 2 nights in Nov 2024

8/10 Good

David, Goole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Little bit rough round the edges but overall a really good hotel and experience Would stay again . Start very friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Monique riza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 2 nights in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Mixed review
Cons: Small rooms, noisy hallways, no space to open suitcase, small bathroom, flush on toilets are not strong and is frustrating. Pros: Good location for events, good reception area and staff.
Stayed 3 nights in Nov 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely peaceful spot, if you like planes its a good plane spotting area as its on the city airport landing path
Stayed 1 night in Oct 2024

4/10 Poor

Abbie

Disliked: Staff & service, property conditions & facilities, room comfort
Not good if you want to sleep
Hotel looks nice but isn’t all what it seems. The rooms are very small and basic you can hear everything from the next room. Kept awake all night but the sound of the neighbouring room snoring, the walls must be made of paper. You can hear running water constant from the other rooms. The fan makes a noise constant even when not in use. Room was clean however not good for sleeping in
Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Stayed 3 nights in Oct 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024