Grand Sapphire Hotel & Banqueting

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Garden
Single Room
Exterior
Deluxe Double Room, Ensuite (Executive)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
45 Imperial Way, Croydon, England, CR0 4RR
  • Croydon University Hospital
    7 min drive
  • Selhurst Park Stadium
    9 min drive
  • Crystal Palace Park
    13 min drive
  • London (LHR-Heathrow)
    68 min drive

Room options

Double Room, Ensuite

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Ensuite

  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Ensuite

  • 5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

Executive Double Room, Ensuite

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room, Ensuite (Executive)

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
A 24-hour front desk, wedding services and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations. Flat-screen televisions are featured in guestrooms.
Our customers tell us that they can't get enough of the helpful staff at Grand Sapphire Hotel & Banqueting. Features include free WiFi in public areas and free self-parking.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include multilingual staff and a lift
  • 10.9 mi (17.6 km) from Westminster Bridge and 11.1 mi (17.8 km) from Westminster Abbey
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Languages

English, French, Hindi, Italian, Lithuanian, Polish, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system and outdoor lighting
Front desk staff will greet guests on arrival.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 783 reviews" "
Rating 8 - Good. 245 out of 783 reviews" "
Rating 6 - Okay. 118 out of 783 reviews" "
Rating 4 - Poor. 74 out of 783 reviews" "
Rating 2 - Terrible. 65 out of 783 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kirsanth

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hashaam

Stayed 1 night in Aug 2024

4/10 Poor

Thasmina, Newport

Travelled with family and small children
Disliked: Property conditions & facilities
Ok stay after a wedding event held at the hotel itself. For the price the hotel wasn’t all that Really noisy and had a weird smell
Stayed 1 night in Aug 2024

10/10 Excellent

Lilly

Stayed 2 nights in Jun 2024

4/10 Poor

Dileen

Travelled with family
Disliked: Cleanliness
Double bed had a single duvet width wise. When in the bed the duvet sat chest level. When pulled feet were exposed. Sheets and pillowcase had rips and was dusty. Sheets were dirty in room.
Stayed 1 night in Aug 2024

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not value for money, room not good looking, looks outdated, dirty room, not comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Zobida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos, San Borja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and near a bus stop
Stayed 9 nights in Jul 2024

10/10 Excellent

Zobida

Stayed 2 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ENDURANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will visit again
Friendly staffs
Stayed 2 nights in Apr 2024

6/10 Okay

Janat

The good: Great Banquet Halls and nice breakfast selections. The bad: My room and my Uncle and his wife’s room smelt like sewage! I was offered an alternative much smaller room with no iron, and two baby size towels! I moved to the Hilton the following morning!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Freddy

Stayed 1 night in Jul 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night for a wedding. Room was clean and bed was comfy. Staff were friendly and let me check in early. Included breakfast was good. Room was a little noisy - the window didn't seem to be sealed properly. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Filip

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Filip

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Rooms need some maintenance carried out
Stayed here on 2 occasions during a 10 day period. Our first room was clean and tidy but many of the fixtures and fittings either: did not work and/or were broken ie: Main shower hanging off the wall or you didn't touch something because you thought it might fall off the wall. However on our second stay, the room was much better, only a couple of things needed to be fixed. Although the 'dead-bolt in this room didn't work. Apart from this they need to get a coffee machine in the 'Breakfast Room'. Having only a kettle to make your Tea/Coffee etc in the morning when there are appx 20 people at breakfast is not quite good enough. Some American guests were quite surprised, they thought the hotel was 'new' and was awaiting a coffee machine to arrive. :). Lastly, I must say the staff were all polite and very helpful. Ty
Stayed 7 nights in Jun 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great curry
Fantastic second stay here. Nice modern room, good size and clean. Had a curry in house, was great , very tasty and great value 👌 Will definitely be back again when in the area.
Stayed 1 night in Jul 2024

8/10 Good

Mike

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt comfortable, room was neat, bed well made
Stayed 1 night in Jun 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like the Off-road Parking, in a fairly secure Car Park. Reception and Breakfast Staff Welcoming & Friendly. Good Hot Shower with reasonable Power. Comfy Beds. Early Breakfast Within Walking Distance of TGI Friday, Nando's, Pizza Hut Maccy D's and KFC
Stayed 2 nights in Jun 2024

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible stay at this hotel, I booked in for 4 nights and the venue held events on 3 of the 4 nights that I was staying. The music was SO LOUD in the room, I was told it would stop at 11pm it went on to 12 midnight then the people leaving made noise until 1am. This is a nightmare hotel and be warned they will put an event on and not care about the people staying in the rooms. AVOID, AVOID, AVOID.
Stayed 4 nights in Jun 2024

8/10 Good

Tony

Stayed 1 night in Apr 2024