"Beautiful decor amazing staff comfortable rooms all round 5star experience " More
25 Feb 2024 by Reservations
Dear Gerald, thank you for your review, we're glad you had an enjoyable experience with us and look forward to welcoming you back soon. Have a lovely week! Kind regards
17 Jul 2023 by Reservations
Dear Linga, thank you for your feedback and I am sorry to hear that you were not happy with your stay on this occasion. Your comments and concerns have been addressed with our management to ensure all the issues you encountered will not be experienced by future guests. I want to assure you that, what was experienced on your recent stay with Grand Sapphire is not the norm and I sincerely hope we will get an opportunity to welcome you back in the future for a more enjoyable stay. Kind regards,
10 Jul 2020 by Reservations
Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards,
15 Mar 2020 by Reservations
Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards,
22 Oct 2019 by Reservations
Dear Guest, thank you for your perfect rating. We are delighted that you have enjoyed your stay with us and look forward to welcoming you back to Grand Sapphire in the future. Kind Regards
29 Sep 2019 by Reception Department
Dear guest, Thank you for your perfect rating. We are very happy that you have enjoyed your overall stay. We look forward to see you again. Kind Regards
17 Sep 2019 by Reception Department
Dear Guest, thank you for staying with us and sharing your feedback. We are delighted that you had a very good stay with us. However, we are very disappointed to read that your breakfast experience was less than perfect. Please accept our apologies. We hope we have the opportunity of welcoming you back to Grand Sapphire in the future. Kind regards, Reservations.
7 May 2019 by Reception Team
Dear Guest, thank you for taking the time to review your recent stay with Grand Sapphire. We look forward to welcoming you back in the future. Kind regards, Reservations.
18 Dec 2018 by Reception Team
Thank you for your review. I am glad to hear that overall your experience was positive.Thank you, and we look forward to seeing you soon.